Customer Reviews of Friendly Ford Lincoln
Review type:
Fantastic
Fantastic
by Lisa Barta on 12/11/2023I am extremely happy with my buying experience at friendly ford. They went over and above. Would highly recommend and will definitely buy from them in the future.Hello Lisa, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
OWNER
by MotorBear on 10/29/2019The dealer took very good care of me and my Transit. The service went smooth and all my concerns were taken care of.Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Warranty repairs
by LTomkinson on 04/01/2019updated 04/08/2019A trim piece was separating from the door. Parts were ordered and an appointment made. Repairs were completed to my satisfaction.We're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Service call
by Nursejulie05 on 12/11/2018Good experienceHello, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mr. K.Harrison
by kharri69 on 12/09/2018I would highly recommend Joei Lemanski and Friendly Ford Lincoln! Joei was very helpful in answering any and all my questions in regards to my purchase of my 2019 Lincoln Nautilus. Every time i went into the dealership i was greeted by a… friendly sales person, asking me if i needed help with anything! I left for my winter home in Texas with 82 miles on my Nautilus and it performed flawless!! Better than expected fuel millage, comfort and driving ease! Learning the new technology was pretty easy!! Very happy with the sale. Would highly recommend Joei Lemanski and Friendly Ford Lincoln!!!!!Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Communication error
by Onemorex on 12/05/2018Dropped off truck for 2 separate issues, service writer only wrote up one issue and I did not catch that on work order. Now need to make another appointment. I asked to talk to mechanic and was not able to. He is very busy. I paid for… 1.7 hrs of time had I talked to him the other issue would have been known and possibly resolved. If I can not talk to him when I am paying for his time when can I??? Just wish there was better communication between customer and mechanic at $100 per hour. Will update in a week when my next appointment is still have confidence in dealership but communication is sketchy....at least for me.Tire Replacement
by jbicking on 08/30/2018Pleased with the service and the tire replacementWe really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!
3rd free service on lincoln
by MrsLski on 08/09/2018updated 08/15/2018Friendly associatesWe really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service
by Imme254 on 07/30/2018updated 08/09/2018Fast, friendly service.We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Friendly Review
by Monroe1 on 07/26/2018updated 08/08/2018The vehicle work was done in a timely manor and was washed. keep up the good work.We're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Service of my SHO and Escape
by usccraig on 07/29/2018I have been taking my two Ford vehicles to Friendly Ford for several months, and each and every time the service and professionalism has been outstanding.Hello, we are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great service.
by The Gman on 07/17/2018Timely, courteous and professional. Will continue to visit Friendly for service.Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Mr
by Mr. Kennedy on 07/18/2018Left vehicle there,got a courtesy ride home and picked it up later.GOOD day.Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome
by KenCam1 on 07/09/2018Best service, best people, best dealership!We're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Service
by bucky6491 on 06/22/2018I've always received great service at Friendly Ford. Would not take my vehicles anywhere else for service!We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
Good work n price but voicemail issues
by bucky6491 on 06/08/2018Left a vehicle in for service work while on vacation. No issue with work performed or the price. A couple miscommunications because Friendly Ford had problems with their voicemail systems and the service department never returned a call.… I did not get all the work done I wanted and now I have to return AGAIN for follow up on a basic service never performed because of the voicemail having issues!Bucky thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Bucky thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Rev. Gregory Albright
by bucky6491 on 05/07/2018updated 05/22/2018very helpful service fits their name FriendlyVery bad experience - multiple times.
by Tzanger on 03/22/2018Which time should I write about? My vehicle has been in your shop 6 times since August 2017. And I am still not satisfied with the service preformed. Too many differen5 stories given to me on what was wrong with my vehicle.Thank you for sharing this recent experience with us. We work hard to ensure all our clients are satisfied with the level of service we provide, but it sounds like we let you down. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (734) 243-6000 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Ford F150 service
by frmrnvlprsn on 12/02/2017Oil change, 4 new tires with balance & alignment done while waiting at the dealership. Very comfortable waiting area. Entire dealership is immaculately clean & looks brand new. Service staff is knowledgeable, friendly & courteous.… Cashier was also helpful in explaining rebate process. Overall, top notch service and pleasant experience. I have brought the F150 and MKZ in multiple times and it is always like this. Well done!Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We're happy to see your experience deserved five stars! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Ford Dealership Service Department Monroe Michigan
by wolverine145 on 10/14/2017I always have a good experience when I go to Friendly Ford in Monroe, MichiganMKC
by Newbies on 08/22/2017updated 09/11/2017Easy and fast. Our schedules that week were quite limited & our sales rep worked out comprehensive orientation & continued follow-up for me. He always returns calls & is quite good at technical explanations.
Friendly Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Friendly Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Friendly- It's not just a name, it's the way we do business!
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hello Lisa, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
by Neil Snied on 12/13/2023