Customer Reviews of Feldman Chevrolet of Novi
Review type:
New vehicle
Fast service
by Windy sh on 04/13/2025Quality works perform on my carWindy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New vehicle
by Dany Hanosh on 02/15/2025updated 02/21/2025Once my wife and I were ready to purchase a vehicle, we end up calling the dealership. We chatted with salesperson Kal Dabish and gave us a few options that we liked. We made the appointment to test drive and purchase the vehicle. The… vehicle was great and the salesman was amazing. He explained everything to us.Dany, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great company, awesome staff
by BobFR53 on 01/12/2025Always professional and respectful serviceIt's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Excellent service
by Jason D. on 01/09/2025Viola and her team did a great job. Answered all of our questions took their time with us showing multiple cars. Went over several options really did a great job.Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lease Experience
by Josh Stack on 10/24/2024Perfect leasing experience. Beautiful car and fast service.Josh, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Great Experience
by Qian Qian on 08/19/2024updated 08/26/2024My sales manager (Jack) is really nice and helpful, this is my first car and Jack helpped me a lot.Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Coolant leak
by MarekSz on 07/21/2024Job done well. Problem solved to none existent. Replaced coolant tank.We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great company, awesome staff
by BobFR53 on 04/22/2024Finally decided to purchase a new car for myself. When I was contacted by the dealership I explained that I had delt in the past with Don but he had retired. I explained that I wanted to work with someone of similar demeaner and… professionalism. When I showed up in person I was introduced to Viola. She handled my sale with utmost professionalism. I couldnt have been more pleased. Likewise when it was time to go over financials the young lady that closed the deal was also very professional and understanding. When the car was turned over to me another delightful young lady helped me get connected to OnStar and went over the workings of the cool tech in my 2024 Trax. I have purchased 3 automobiles from Feldman and have been pleased wirh each encounter.We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil Change
by Marge Smith on 02/13/2024They were prompt and cleanMarge, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Service
by MargeRobison on 11/29/2023Eric is the best in the service department.. always works to help customers with al their needs with their car,,We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.
Oil change
by Rig680p on 10/30/2023I got in the service area and was greeted and serviced right away. They performed the services I asked for in an hour and I was on my way.We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Chevy blazer
by Nahreen on 07/14/2023Francis was great. He went above and beyond and help me with my car. I would definitely recommend him to friends and family as he made my experience so easy and smoothNahreen, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New car purchase
by Yolanda on 06/23/2023Everything went smoothly for me and I am pleased with the service provided to me.Friendly and courteous sales staff.Yolanda, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!
Business as usual
by Michael J. on 06/22/2023Feldman always takes care of us! We like the attention to detail and quality of work always provided.Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Oil change and car repair
by Christina on 06/09/2023Friendly and quick, answer all my questions and calls.kept me update. Help me with a ride to the dealership when I didn't have a ride to pickup my car.Christina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
by Raymond on 06/06/2023Service Advisor was very informative and provided me with all the information needed to make sure I was up to date on my 30,000 mile checks.Raymond, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Ethan at feldman chevy
by Devon l on 05/28/2023I worked with Ethan and he went above and beyond. He helped me get the car I wanted and the price I needed.Devon, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out to us if there's anything more we can do!
Break replacement
by Phillydog on 05/26/2023Very good experience, my service representative is always thorough, and knowledgeable . Ask for Eric in service, he won’t steer you wrong.Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Service call
by RedWings on 05/23/2023Service staff was professional and done in a timely manner.We appreciate your positive review about your recent experience with us! We hope to see you soon!
Worse Service Ever
by AG232310 on 03/14/2023[non-permissible content removed]! Terrible customer service from the service advisor as well as the entire dealership. They overcharged me for services and cracked my windshield in two places. The communication from my service advisor was… poor. I had to call and check in on the car rather than him providing me with a realistic expectation of when it would be available. Prior to picking the car up I asked him to email me a copy of the charges he confirmed he could do that with an annoyed attitude and never did it. When I arrived at the dealership to pick up the car he handed me a stack of papers and just told me to go to the cashier to pay but never reviewed the charges with me. After going getting the car I noticed my windshield was cracked in two places and advised Kurt of that. He went searching for his service manager only to come back to me and say he is busy going 2-3 other things and tried handing me his card. After speaking with the service manager he agreed the dealership would fix the windshield and that the contractors would come to my home or job to fix it. After paying $1350 and leaving the dealership with a cracked windshield the next day the car would not start and I had to get it towed. After fixing another negligent event cause by the dealership, I was able to pick the car back up only to have to bring it back to the dealership because the contractor needed to fix my windshield at the dealership instead of at my home because of the weather. I waited all day for a call that the car was ready to be picked up. I texted the contractor who confirmed it was ready to be picked up then an hour later I get a call from Kurt confirming it was ready. When I walked in the dealership to pick the car up there was a group of men standing around talking looked at me and continued their conversation I didn’t receive any help until another guy walked out of another room. He handed me the keys to the car and said it should be outside. I went outside and the car was not there so I had to come back in the dealership and ask him to get my car. Just an overall Terrible experience. I feel like I was taken full advantage of and was not valued as a paying customer at the dealership. I will never in my life visit this dealership or recommend them to anyone. I plan to pursue further action against the dealership for my experience during the whole ordealAwesome job
by Briguy46! on 03/13/2023Service was great and Danny Oda was exceptional and wouldn’t let me leave till I got the car and price I needed. The entire staff at Feldman novi was great!!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!
Feldman Chevy Novi offers the largest selection of new and used cars in Detroit and surrounding areas. Guaranteed credit approval, 3 Day Buy Back, Tire Price Matching, and many other Feldman Advantages - why buy anywhere else?
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Dany, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Rose Schmidt on 02/23/2025