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Customer Reviews of Schafer Chevrolet

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31 sales reviews
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  • best dealership ever

    5 out of 5 starsby BigDaddy88 on 06/21/2018

    Schafer Chevrolet has the best priced vehicles anywhere around. They don't mess around and play games like other dealers. They don't mark their prices up to retail or higher and then make you think you're getting a "deal" just because they negotiated with you. That's what's great about them, they don't negotiate. Even with the antitheft fee i paid it was still thousands cheaper than anywhere else. Plus, the car I bought had less miles and was better equipped for less money than the competition! They made me feel comfortable throughout the buying process. They are good people and it's no wonder people come from all over the state and beyond to buy their vehicles. They treat you right! Will never buy a vehicle anywhere else.

  • Excellent Customer Service

    5 out of 5 starsby LionsFan1 on 02/01/2018

    I was extremely with my experience purchasing a used vehicle with Schafer Chevrolet. The salesman was knowledgeable, courteous, and answered all my questions without hesitation. I will be recommending to my friends and family.

  • $229 surcharge on every vehicle

    1 out of 5 starsby JCallaghan on 06/08/2017

    Mandatory $229 surcharge for window etching and not existent theft protection. Joseph refused to remove the charge, insisting it was mandatory, even though the paperwork said optional. We should have walked away from the deal.

  • Horrible Experience

    1 out of 5 starsby USMC1775 on 02/14/2017

    Couldn't be more disappointed after buying a used vehicle from here. The car broke down within weeks, and apparently had problems that'd be impossible to miss during a legitimate inspection. I don't know anything about working on cars, so I had no idea something was wrong when I bought it. Anyway, after it breaks down I try to contact the dealership, and they dodge my calls and refuse to get back to me for a couple weeks before finally just telling me to screw off. "Any issues with a car isn't our problem as soon as you sign the paperwork and drive it off the lot."

  • VERY HAPPY

    4.8 out of 5 starsby aklykken on 11/30/2010

    I just bought my first car as a young adult and felt very at ease with business at Schafer's. Very friendly sales staff that were knowledgeable with any questions I had when searching for the car that fit me best. I would personally recommend Brian Patrick to any individual who whats to get the best deal on buying a car you can really trust! Thanks again Schafer's!

  • This place is just plain awesome!

    4.7 out of 5 starsby kingmikey on 11/17/2010

    We just bought our 2nd car from Shafer's in the past 5 months. Tim Dumas is a pleasure to deal with and we're now life customers! My in laws bought a new car and so did my daughter, all through Tim. The whole place is just frickin great. We love 'em!!

  • Love my jeep!

    4 out of 5 starsby luvmyjeep3 on 10/07/2010

    I bough a Jeep from Schafers in Pinconning, and they were GREAT! They gave me an excellent deal on my trade and my salesman Shawn made it fun and was great about answering questions. I had some things that needed to be fixed, the only complaint I had was that I was told to bring it in and they would look at it first thing, but it seemed to sit there all day because the service department was unaware that other sales guys from up front told me to bring it it and they would look at it frist thing in the morning. I'm guessing that it was a communication error, but once that was straighned out everything was handled adn repaired quickly. I would deffinalt buy from Schafer again! and use the service department!!
  • Great Place for a First Timer!

    5 out of 5 starsby lovemysaturn on 09/25/2010

    Unlike other dealerships in the area, they did not exploit my naivete and youth in buying my first car. They answered all of my questions honestly and even brought the car to my college for me to test drive. Shawn was very helpful and was closer to my age, which made me feel more comfortable especially since he had the car I was looking at. They had a large variety of cars in the price range I was looking for, and I left feeling very satisfied with my 07 Saturn Ion. Oh, they also gave me a free lunch, which was pretty yummy.
  • These guys ROCK!!

    4.8 out of 5 starsby drmadness on 05/06/2010

    I was looking for a rather unique vehicle, a plain jane 2500HD with a Duramax diesel. Schafer had the only one in a 60 mile radius from me. John Napora was excellent as a salesman, very helpful. Lee got me financed with a good deal so quickly, it wasn't funny. All around a great buying experience, this is the third vehicle I've bought from Schafer (2 used 1 new) and I'd recommend them to anyone. If you need a vehicle, new or used, talk to John Napora at Schafer Chevy.
  • Very Happy!!

    5 out of 5 starsby theresap1 on 02/06/2010

    After having gotten the "run around" from a dealer in Midland, I went to Shaffer's in Pinconning to look at a car. Eric Steward helped me and was very friendly and accomodating. It was so refreshing after the last dealership. I neded up purchasing my car from him and am VERY happy!!
  • Great Car

    5 out of 5 starsby yankeehater on 02/02/2010

    I recently bought a Grand Prix from Schafer in Piconning. I would recommend that anyone who is looking for a new or used vehicle choose Schafer. They do not pressure you into anything and are very patient with you while you make a decision. The sales team was very good at jumping through the hoops I needed them to, to make the deal I could afford.
  • Excellent Dealership!!

    4.6 out of 5 starsby alswan79 on 02/03/2010

    I was very pleased with my whole experience with Schafer's. They brought the vehicle to me to test drive. Eric Steward was very nice and helpful. All the paperwork was ready for me to sign when I arrived. I love my 06 Dodge Durango! I will definitely go back to Schafer's for future vehicle purchases. Everyone was so friendly. We had a wonderful experience!!
  • Recent Purcahse of Traverse

    4.6 out of 5 starsby tagautier on 01/29/2010

    My husband and I have recently purchased a Chevy Traverse from Schafer in Pinconning. We looked into other dealerships, however, Schafer....once again....has proved to be the most efficient when closing a deal. We met with Dawn, our salesperson, asked her to find the best price on a Traverse for us, and within a few hours she had located just the vehicle we were looking for, with all the options we had requested at a price we felt was reasonable. The vehicle was in our posession the very next day with little time spent on paperwork and such. They also offered the best trade in price for our vehicle. I really like that with Schafer, the employees are serious about getting you into the vehicle you want or need, and they get right to business when searching for that vehicle if they do not have it on the lot. I also like that much of the paperwork can be done in a short period of time, so that you are not spending hours trying to close the deal. I would recommend Schafer's to anyone looking for the best deal, and the best staff when it comes to buying vehicles.
  • SoOooOoo Happy with My Car! Thanks Schafers

    5 out of 5 starsby bevzgale on 01/26/2010

    My 2006 Cobolt was just not the car for me, no room to put things in the trunk. My Son bought it and I was in a real need for a hatchback type car. I looked all over near and far and even on-line for a GOOD Used car. I found just what I want and it ended up being at the closest place near my home. Schafer Auto right in Pinconning MI. They even had it at a Lower price than anything I found on-line. What I nice surprise! Thank-you Schafers, I'll be back!
  • Great Experience

    5 out of 5 starsby horningm on 01/27/2010

    I recently bought a used 2007 GMC Acadia from Dawn St. Martin at Schafer's in Pinconning. I have bought several vehicles from other dealerships and my experience at Schafer's was the best. Not only did I get exactly what I wanted, but I got a great price and wonderful service! They were friendly, quick, and straight forward. I will be back for my next vehicle.
  • Quick & Easy

    4.7 out of 5 starsby lehaines on 01/27/2010

    I needed a used car in a hurry as a replacement. It was obvious from my initial search that the best deal on what I was looking for was at Schafer's. I was happy to find it and make a good deal quickly If they have the car you want buy it.
  • LOVE my new car!

    4.3 out of 5 starsby smseronko on 01/26/2010

    My old car needed so much fixing that I found it cheaper and easier to buy a new/used car. I found a great deal on a 2008 Pontiac Grand Prix at Schafer in Pinconning. My car was perfect for me and what I was looking for. The staff was extremely friendly and really looked into finding the vehicle I needed. I continue to go back to Schafer for service and recommend that anyone looking for a new or used vehicle, come to Schafer in Pinconning!
  • valerie ornatowski

    5 out of 5 starsby vornatowski on 01/26/2010

    Love the people, service and of course the cars. Ive' been going to Schafer's for almost ten years, leasing and buying cars and have always been very satisfied. They do a great job to get you te car you want in a timely and pleasing manner.
  • Great Customer Service

    5 out of 5 starsby mgwizdala on 01/26/2010

    I've bought 2 new vehicles from Schafer and their dealership has always been polite and courteous. They helped me find the perfect vehicle for me and continued to followup up even after the sale. Their sales staff (Dawn) was particularly helpful. I would recommend this dealership to anyone looking for the best deal.
  • Awesome

    5 out of 5 starsby slottechmike on 04/02/2011
    updated 04/24/2025

    I could not have had a more easy going experience. I was really dreading shopping for cars, but needed 2 of them and my salesperson Tim Dumas was a lot of help. I will be referring anyone I can to him.
  • Just GO TO SCHAFER! You will be thrilled.

    5 out of 5 starsby Winter2013 on 02/02/2013
    updated 04/24/2025

    My husband and I could not be happier with the late model, low-mileage vehicle we purchased from Schafer. The price was the best we found and the dealership is incredibly customer-service oriented. I would recommend TIM D. to any of my friends and I believe you won't be disappointed if you go in and ask for him. He has taken great care of us. Janelle & Matt

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