Pat Milliken Ford
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Customer Reviews of Pat Milliken Ford
Review type:
Bounce Back Season
by Ray White on 07/26/2024
Tim Shea is THEE MAN! My wife and I are grateful for his service and expertise to help us get the car we desire. Tim is the man your looking for if you're in need of financial assistance and guidance to get a new vehicle! I can't forget… about my guy, J-Dilly (James Dillon). He made the paperwork process the smoothest I've ever seen in all of my years of buying vehicles. Very smooth process!
113 reviews
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Bounce Back Season
by Ray White on 07/26/2024Tim Shea is THEE MAN! My wife and I are grateful for his service and expertise to help us get the car we desire. Tim is the man your looking for if you're in need of financial assistance and guidance to get a new vehicle! I can't forget… about my guy, J-Dilly (James Dillon). He made the paperwork process the smoothest I've ever seen in all of my years of buying vehicles. Very smooth process!Fair Deal
by Mark Paul on 01/25/2024Tim Shea helped me get into a really nice SUV VW Tiguan. It was a fair deal, maybe could have been a little better. But given my situation and circumstance with a recent bankruptcy, I can live with and accept the offer I got. It was exactly… what I was looking for and Tim was able to get it done and get it done fast. Which is always appreciated.Not a good experience
by Vic B on 10/31/2023I bought my car but will not buy another from them due to the service department. The service person I dealt with several times did not return calls in timely matter. Would not call with updates. Last straw was I didn't get call back after… several calls and messages left in a 2 week span. tried online appointment, froze up, made you start over. Finally called general number and was told "oh its a transmission issue? we won't be able to get you in till Jan. 2024" Called another dealership who had me in the next Monday.Pat Milliken problem
by Jakob W on 06/14/2023Service department let's employees take customer vehicles home. Checked in on my truck today. It was sitting in front of one of there employees house's for twenty minutes down the street from the dealership. Called the service manager out… on it and of course he told me they were test driving it. Not true!!!! Employee took it home while on the so called test drive. Not a service department I will be taking my vehicle back to ever again. BEWARE!!!Pat Milliken Ford and Joey D did it again
by CoreyM on 03/08/2023On my 4th lease with Pat Milliken and Joey D keeps me coming back. My first f-150 lease was the beginning. He was very knowledgeable about the brand. He was not pushy and shared his driving experiences as well. My second lease came during… the early stages of covid. I seen my dream truck come into Pat Milliken and asked if we could do it. Joey made it work...he personally delivered, returned, and closed the paperwork from my house, wow. My recent build came in and he again guided me through the process. My 2023 F-150 Lariat is way better than my prior truck from ride, handling, features, etc. Shoutout to the service department and body shop, both have provided me with memorable customer service experiences (DJ and team). My maintenance is completed on time and my vehicle needs are addressed.1st Class Service
by Pistol on 08/24/2022Fantastic personnel , Especially Braheem Abboud. Have known and purchased / leased vehicles from hi for over 20 years . He is the best ! Honest , professional and unmatched experience level .Seamless
by Ken Nowry on 07/29/2022I began my purchase process in March and took delivery of my F150 in July. Sara Volansky was knowledgeable, professional and most of all, patient in answering all of my many questions. She kept me informed throughout the entire… process and I could not be more pleased with my decision to come to Pat Milliken Ford!I worked with Howard Blanchard to get my vehicle in record time.
by Ramez on 07/11/2022Pat Milliken is now my go dealership since I only drive Fords. I worked with Howard Blanchard and he was knowledgeable, professional, helpful but most importantly hassle free. Everything was as promised by Howard, hassle free. By the way,… Pat Milliken is the only dealership I know of that didn't charge me markup above MSRP!RIDING THE BRONCO
by Douglas Piazza on 05/02/2022I am pleased with the service that I received at Pat Milliken Ford in Redford, Michigan. The sales person was Sarah Volansky. She was very polite and professional and did a good job in helping me to buy a new 2022 Ford Bronco Sport. She… answered all of my questions and was easy to work with. I really like my new Ford Bronco Sport. I think that the ride and braking are very smooth as well as the acceleration. I especially like the orange lights that go on when someone is passing my car in the blind spot on either side of the car. These lights appear on the outside mirrors and are an excellent safety feature. I also appreciate the garage door opener and the 8 inch screen which is very informative and user friendly. I have no complaints.New King Ranch
by Brad Shaffer on 04/18/2022Mark Zadorozny was great to work with I ordered a new F150 in July of 2021 and with all of the chip shortages happening i did not get the truck till April of 2022 he kept me informed thru the whole process . Pat Milliken Ford is a great… place to buy a vehicle .Sean Kelly came through on short notice
by beasley1168 on 01/26/2022Sean Kelly and his team are amazing. I gave him a hard task and he delivered extremely quick. I procrastinated and only had 10 days to find a car, but it only took Sean 4 days to find me what I wanted. In these times that’s amazing. Sean is… down to earth and doesn’t waste your time with the small stuff. We have leased several cars with him and we have never had even as much as a hiccupSales Person that provides a '' Top Shelf buying experience''
by Tom L on 01/18/2022Buying a vehicle from Pat Milliken was easy with no strings or extra cost added at the end of the transaction. All paper work was done ahead of time and the truck was gassed and ready to go! The buying experience could not have been better!… Everything was top shelf Thanks TLWrong warranty
by Frustrated on 11/10/2021I purchased a vehicle from this dealership with Edgar Evans. The contract was for 72 months. The warranty that was sold to me was for 36,000 miles. Most contracts for 72 months is 100,000 miles. I needed some warranty work done on the car.… When I tried to have the car towed to Pat Milliken, they said the tow was not covered. They did cover towing to Suburban Ford. Which is where we were told that our warranty had expired. Suburban Ford immediately tried working with us in getting another warranty. They wanted to give Pat Milliken a chance to fix their wrong. In the meantime we had to pay $800 for the work on the car. Pat Milliken would not assist us in getting another warranty. So we had to purchase another warranty on our own. All of this could have been avoided if we were sold a better warranty in the first place.Vanessa Vermette Stands for Double Victory at Pat Milliken Ford
by Motown Woman on 06/24/2021Vanessa Vermette handled my super smooth vehicle purchase at Pat Milliken Ford in 2013 and I returned in 2021 for that extra special treatment. The whole team at PMF is awesome, and VV is phenomenal...No need to stress. She makes the entire… process smooth, easy, fast and satisfying! Look no further, because the "Top Vehicle Sales Woman" is in the house at Pat Milliken Ford! I love my new car and I'm telling all my friends and family to ask for Vanessa Vermette at Pat Milliken Ford and you should, too.//Zac Archer
by Tony C on 02/17/2021My wife and I just purchased a new car from Pat Milliken Ford and couldn't be happier. Zac Archer helped us through the whole process from beginning to end. The service we received would actually bring us back even though we live in… Florida. Thank you Zac!Frank Renko Is The Best
by Bruce C on 01/29/2021I have been dealing with Frank Renko for a number of years. He has been in the business for over 40 years and knows it in and out. He will always find you the best deal and never try to sell you something you really don't want. If you are… looking for an awesome car buying/leasing experience see Frank Renko at Pat Milliken Ford.My 2021 Ford Explorer
by Yvonne Kelli Hantz on 01/22/2021updated 01/29/2021I recently traded in my Ford Fusion for a 2021 Ford Explorer!! What an amazing Vehicle along with exceptional service from our salesman John Blanchard! I highly recommend John Blanchard from the ease of searching, sending us quotes via… email and text. No high pressure sale pitch just answering our questions honestly and in a timely manner. John also gathered our info online and then delivered our Explorer to our home where we signed the papers!! Top notch service from a no pressure guy. Thank you John we will be passing your name on to as many Ford lovers as possible. YH & KHJoe Balhorn-Outstanding
by Kristi McMullen on 01/07/2021We just purchased a Ford Explorer through Joe. This is our third vehicle through him and wouldn’t use another sales person. He is outstanding in all aspects of the sales experience. He makes the process of purchasing a new vehicle simple… and easy! I would recommend Joe to all my friends and family! Another great experience through Pat Milliken and Joe Balhorn!Joe Balhorn
by Randall Hansen on 12/24/2020Outstanding service. The new Expedition was sparkling clean, full of gas and ready to go. Joe Balhorn exceeded expectation. I'll be back.Salesperson Maurice Houston
by Gail Lewis on 12/03/2020Following Maurice from a prior dealership I leased another Ford Escape. I've been purchasing from Maurice for at least 9 years now and do so based on the professionalism and patience he's shown and known to have. He stays in contact with… you to make sure you're totally happy with the choice. As long as Maurice is in this career I will always go to him.Danielle Fowler/Joe DeSantis Sales Professionals
by Greg Webster on 11/24/2020The above two sales professionals went out of their way to help me obtain a new lease car when my lease was about to expire on my turn in vehicle. Danielle was with her sick mother. Joe was not my sales professional, but he went out of his… way to take care of me.
About our dealership
We take our obligations to protect our customers’ vehicles while they are in our possession very seriously. As such, we absolutely do not allow our employees to use customer’s vehicles for their personal use. We have investigated your concern and do not believe that our technician took your vehicle home. We do have certain residential neighborhoods that are known to have bumpy roads that we regularly use for squeak and rattle testing, which was necessary with your truck. When doing so it is common to drive the same section multiple times and in some cases to stop, check things and then repeat. As a result it makes sense that your truck would be seen in a residential neighborhood for a period of time. If there is anything further we can do to address your concerns, please let us know.
by Pat Milliken Ford on 06/20/2023