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Customer Reviews of Jeffrey Honda

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14 sales reviews
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  • Great customer service

    5 out of 5 starsby LynFromTheD on 01/23/2021

    I worked with Gloria at Jeffrey Honda when trying to by a new Honda CR-V Hybrid. Gloria was very attentive, explained all the accessories, patient, and always followed up with me to see what I was thinking. I came to the showroom to see her three times and she was never one of those pushy car sales reps to get me to close that day. Of course on the dealer side, management may not like that. But on the consumer side, I felt I was able to come to her with any questions and not be anxious on making immediate decisions. Unfortunately, when I thought I was ready to close on a deal, family issues caused me not to get a car at that time. However, I will remember the customer service that was provided by Gloria, and will recommend Jeffrey Honda to family/friends/colleagues, so that they too can enjoy the experience of car shopping. Great Job Gloria and Jeffrey Honda!

  • Excellent Service- good people.

    5 out of 5 starsby MicHunt85 on 03/15/2020

    Paul S. - Gratiot I enjoyed working with Paul on my car purchase and appreciate his candid no-pressure style. He's a car guy and relates with the auto enthusiast in all of us. He was knowledgeable and helped every step of the way. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Paul if you're in the market for a new or slightly used vehicle. Smooth and easy

  • Always the BEST buying experience.

    5 out of 5 starsby Jbar1956 on 03/03/2020

    I have been buying or leasing my Hondas for many many years and it's always a great experience. My original salesperson Randy P. was fantastic but he retired and I have been dealing with Gloria for my last 2 cars and she is awesome.Highly recommend talking to her if you need a new Honda!

  • Easy Peasy

    5 out of 5 starsby TJC on 01/03/2020

    I knew what I wanted and the sales team at Jeffrey Kia made my purchase easy and quick. Sheldon was great to work with. I let them know what I wanted, they had it in stock, so I went to drive it on my lunch break. They gave me a good price, valued my trade, and got my financing approved in about an hour. I appreciate them respecting my time constraints and keeping things reasonable without being pushy on up-sells. I ended up purchasing the extended coverages to protect myself, but they made it easy as it was quite affordable after the discounts they offered. I won't be in the market for another new vehicle for a while, but I'll be recommending Jeffery Auto to everyone I know.

  • Awesome!

    5 out of 5 starsby G on 12/04/2019

    Information and people were amazing and knowledgeable. Loved my sales rep.

  • 2019 rogue sport

    5 out of 5 starsby lachauvin on 11/18/2019

    only problem was the delay writing up the lease terms, only one manager available

  • Excellent

    5 out of 5 starsby Caitlyn on 11/04/2019

    The whole Jeffery property is wonderful. This is my fourth car that I bought through Jeffery. The experience is always outstanding. Caitlyn our saleswoman for this buy was very helpful in making the buying tribulation go as smoothly as possible.
  • Good Deal

    5 out of 5 starsby Nissanrogue on 10/16/2019

    The price for the online ad was honored. I was given all the information, a fair price for my trade-in, and the salesman was very nice.
  • Purchase of Used Honda CRV

    5 out of 5 starsby Jamesdwojak on 09/08/2016

    Dave Vallee As always, Dave was pleasant courteous, and very helpful in putting me in the car of my dreams. I do recommend Jeffery Honda to all my friends and family. Thank you Jeffery!
  • Great internet saleswoman

    5 out of 5 starsby roxmarie23 on 06/30/2008

    I just wanted to take this opportunity to let you know that I had a very positive experience working with Crystal Douglas. I was having difficulty finding a Honda Fit and was having more difficulty with several salespeople that I attempted to work with previously at different dealerships. They seemed uninterested in my business. They were not returning phone calls and did not seem to have time to answer questions. I had almost finalized a purchase at one dealership (agreed on price of car) only to be told at the last minute that the particular car I was attempting to purchase had special wheels and would cost an additional $1500; I was sent away with a message from the sales manager that they would "look" for factory wheels. I had such a poor experience with Honda that I was ready to purchase a different make of car and was beginning to research Toyotas. At that time, Crystal responded to an e-mail I had sent. I began working with her and she was courteous, efficient, honest and matter of fact...no games, no nonsense. While working with Crystal (before she was able to confirm that a trade could be made for the Honda Fit that she located), I received a call from the first dealership asking if I still wanted to purchase the car since they had "located" factory wheels. I gladly told them "No" because I preferred to work with Crystal. I also paid an additional $400 for the same model car that they offered me and had no concerns about that because I felt that I was being treated fairly by her. I just wanted to pass this on to you since Crystal provided such a different experience than my previous ones. This is my first attempt to purchase a Honda product and it was a very negative experience prior to encountering Crystal. She was caring and interested in my business.
  • Jeffrey Honda, Roseville

    0 out of 5 starsby sdavidson2 on 08/16/2007

    Outstanding personal service in the servicing dept. Manager, Gil, is the role model for professional, friendly service advisor. Greeted by name; all services clearly explained; fair prices; no push or add-ons for "extra" services; prompt, timely service. I was thinking of getting a Toyota but will stick with Hondas because of this dealer's ease of taking care of routine maintainance and other services. No first-hand experience purchasing a Honda at this dealership. S. Davidson
  • Great Experience

    5 out of 5 starsby mtayub on 07/12/2013
    updated 04/26/2025

    Salesman was Carmine, HIGHLY recommended. I also worked with one of his associates because he was not there the day I bought the car. He was great too. They worked with me on price. They were patient and helpful. They were nice no pressure from sales or finance. They did discuss their ancillary products with me as they should have, but i did not buy. I figure I can buy a warranty anytime after from any dealer by shopping around on the internet for the lowest price.
  • Got the car I wanted!

    5 out of 5 starsby chrisk66 on 08/19/2013
    updated 04/26/2025

    Steve was persistent and followed up on everything! I got the car I wanted thanks to him. No pressure, just results!
  • Purchase your new car some where else

    1 out of 5 starsby pompom on 06/07/2013
    updated 04/26/2025

    Very high pressure purchase. They were more interested in upselling than telling me anything about my new car. Delivered the car in extremely unsatisfactory condition. Would not recommend to anyone.

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