Customer Reviews of Dean Sellers Ford
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Dean Sellers Ford Is Outstanding!
by Dave Eick on 02/20/2025
updated 02/28/2025
We have been purchasing or leasing all our vehicles from Dean Sellers Ford and Ryan Moore for years. We wouldn’t go anywhere else and have always been impressed by the outstanding level of customer service and have recommended this dealer… and Ryan to family and friends.
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Dean Sellers Ford Is Outstanding!
by Dave Eick on 02/20/2025updated 02/28/2025We have been purchasing or leasing all our vehicles from Dean Sellers Ford and Ryan Moore for years. We wouldn’t go anywhere else and have always been impressed by the outstanding level of customer service and have recommended this dealer… and Ryan to family and friends.Dave, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great dealer experience!
by adrock248 on 01/16/2025Easy transaction, great communication from my sales rep. Highly recommend Andrea @ Deal Sellers Ford in Troy.Ford Bronco
by BParadiso on 11/24/2024Andrea at Dean Sellers Ford makes purchasing a car an incredible experience. She is efficient, professional, and competent.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Dean Sellers Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
Out of state purchase
by Kkrieger on 11/14/2024Bought a vehicle from out of state and had a tremendous experience working with Ivas. He was very patient, answered all my questions and addressed any concerns. Was out of the dealership and on the road in an hour! Highly recommend.Pleasant purchase
by John US on 11/08/2024Easy purchase of Ford Mach E.Hi John, thank you for leaving such a great review and high star rating. We hope you continue to choose Dean Sellers Inc for all your vehicle needs! Take care!
Purchase off my lease - Ford Edge
by qwertyu on 09/28/2024Professional sales staff. Everything was ready when I arrived.Hello! we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
easy experience
by KD12345 on 08/15/2024helpful and got us in the car we wantedHi, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!
First time purchase
by Kjames484 on 08/01/2024updated 08/08/2024Ryan Moore was excellent-5 stars. He made the process easy and answered all of my questions. It was my first time buying a car and he helped me through the process, despite some hiccups on my end. Everyone else at the dealer was also… friendly. There was a mixup when I went to sign for the financing where the rate was much higher than what I had been quoted, but they addressed the issue right away.Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
New Car Purchase
by Michael on 06/17/2024Great people to work with - no problemsNew Ford Edge
by HappyPG on 04/07/2024From the moment I walked in until the moment I drove away in my new car I was treated with respect. My questions were answered and my options were explained. My sales person Erika, was very professional and knew the car inside and out. When… I picked up my new car Erika went over every feature and helped set up some of the personal options. This alone was so helpful. This was a great experience and as a single woman buying a car I can say it exceeded my expectations.Love my new Edge!
by Leeb1200 on 03/30/2024I love working with Christie Parker at Dean Sellers Ford. She knows what I like. She understands my budget. She is accessible. And she truly cares about me as a customer and person.Excellent Car Purchase experience with Dean Sellers of Troy
by Luis Flores on 03/14/2024I looked at the 2023 Ford Mavericks on 11/30/2023 and notice they were selling over the MSRP price, Darlene Paul (the sales rep) made me aware that I could avoid all the Dealer charges by ordering a vehicle since the 2024 bank was open, I… went ahead and ordered the 2024 AWD Maverick, the next day I got the VIN number for it, and 5 days later I got the build date for it, I got my delivered truck on March 7th, several options to buy extra services from the Dealer were offered, but I did not pick anything else, there were no pushing strategies to buy any option, which I was really glad about it.Great experience
by Disc Flyer on 02/27/2024The buying experience was great. almost as great as driving the truck that I bought. Andrea is so friendly and helpful.Great Customer Service
by KalajDr on 02/15/2024updated 02/20/2024Scott was amazing and helped me get where I needed to be and helped me get into the car I wanted. He worked hard to make sure I was completely satisified.New Vehicle Purchase
by Murphy H on 01/23/2024I purchased a new Ford Explorer from Dean Sellers Ford. Jon Whitfield was my sales consultant. He was professional and very accommodating. He took the time to explain everything from the order process to the features on the vehicle at… the time of delivery. I would purchase another vehicle from him.Great Dealer
by EdgeLease on 11/30/2023I always have a good experience at Sellers. Everyone is friendly and on their game.2023 Ford Escape from Dean Sellers
by Charlotte on 11/02/2023High marks for everything! Turned in my Ford Escape which was coming to the end of my lease, and went home the same day with a new Ford Escape.2024 Mustang
by 2024 Mustang on 09/29/2023My sales person did a fantastic job. She helped me pick the right color for my interior and helped me with the options. She kept me up to date, and went over everything with me when the car came in. I will definitely use the dealership… and my sales person for my next vehicle.Great service from start to finish
by StevenS on 08/22/2023My brakes had gone out, and I had my car towed to Dean Sellers. It was promptly diagnosed, and repaired…. Plus my car had a few service recalls, so those were handled and I was on my way.Purchase of a 2023 Edge from Dean Sellers
by Ray/Cindy on 08/10/2023We has a wonderful experience during the purchase of our new 2023 Edge. Antonio created a full customer experience from the presentation of the vehicle (become familiar with the update options), coordinating a fair vehicle(s) trade in, and… on time delivery. We also had a positive experience with the finance department with the completion of the sale with no strong sale of extra warranties that we we not interested in. We could not be happier with the vehicle and the options that make it safe and fun to drive. In the past we avoid this dealership due to questionable customer service. We would now recommended Dean Sellers to anyone interested in a Ford product.Great, responsive sales rep., no hassle deal, love the truck.
by Calm Tom on 06/30/2023Erika was my sales rep. and while I knew it would take a long time to get our new company truck, she was patient with me and answered any questions I had along the way. It was a very pleasant experience. I get a Ford friends and family… discount and the dealership didn't hassle me too much with added fees or anything. The truck, a Ford Maverick is quite amazing and was a stupendous value.
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About our dealership
At Dean Sellers Ford, we've been providing quality Ford vehicles to our customers in Troy, Royal Oak, and beyond for 70 years, with more than 37 consecutive years operating out of our current location in the Troy Motor Mall. As a family-owned dealership, we take pride in the fact that our customers associate us with longevity, loyalty, history, and tradition. We know that it takes more than smooth chatter and shiny cars to establish a trusted relationship with our customers, so we go above and beyond to provide the kind of customer service that you deserve.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Dave, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Sue Tilly on 03/01/2025