Hamilton Chevrolet
Customer Reviews of Hamilton Chevrolet
Review type:
Excellent Customer Service
Hamilton Chevrolet
by Donnaz3 on 11/18/2015Everyone is friendly and nice. The facility is clean and the waiting room is pleasant and stocked with snacks and drinks. My customer service rep Mike Wentwirth (sp?), was helpful and very pleasant.Thanks for your outstanding review, Donna! I'm very happy to hear that Mike was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
review
by ihorihor24 on 11/05/2015updated 11/17/2015Our sales consultant Tammy Keith was terrific! So knowledgeable and efficient -- we felt very well taken care of. Kyle was so helpful in showing us the technology in the new car. Love my new Equinox -- it's my 3rd one.It was a pleasure to read about car buying experience at Hamilton Chevrolet. Congratulations on your new Equinox! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Tammy and even Kyle were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Kind regards, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
New Cruze and Great Service
by speedinbil on 11/05/2015updated 11/13/2015I was able to easily work online with Debbie English, and she was very responsive and helpful with getting me a new Cruze. Everything I needed to do I was able to do online or on the phone, and any questions I had were quickly answered. It… was a great benefit to be able to have the vehicle delivered at no extra charge to my work place to get my new delivery and not even have to go into the dealership. I plan on making this my primary dealer to work with in the future for getting any new vehicles.I am happy to hear that your time spent with Debbie was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Cruze! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook so that you can take advantage of our many great specials and incentives. Kind regards, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
Hamilton Chevrolet
by bluesnow on 10/28/2015updated 11/11/2015Tammy Keith was excellent! This is the second time we have made a purchase through Hamilton Chevrolet. We will come back again!Thank you for leaving us this great review. Tammys sales excellence is always consistent and Im glad that your experience with him supports that. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Kind regards, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
mattoni
by rochesterbuyer on 10/17/2015updated 11/11/2015Tammy was outstanding in all respects, even in following up after completion of the sale. Overall, the best experience I have ever had with an auto dealership.2016 Equinox
by JoannD1013 on 09/24/2015updated 11/05/2015Did not get the "high" pressure sales pitch that many dealerships exhibit. Salesman was very cooperative with everything that I needed. Thank you, AnthonyHamilton Chevrolet Makes You Feel At Home!
by MichaelGP on 11/04/2015Brought my 2013 Silverado LTZ in for a few minor warranty issues and they were addressed and fixed rather quickly with nothing but a pleasurable experience!Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook for access to exclusive content! Kind regards, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Service
by carunde_1 on 09/03/2015updated 10/29/2015I came in for routine service and they did a great job both in the job timing and work completed.Great Experience
by Rodney1183 on 10/27/2015April was spot on. Every detail was taken care of. She took the time to walk us through the entire process.Thank you for taking the time to give us feedback on your latest purchasing experience at Hamilton Chevrolet. We're glad to hear that April was able to give you an overall positive experience. Thank you for your continued business and enjoy your new car! Don't hesitate to reach out if you have any further questions or needs. Also, be sure to check out our Facebook so that you can take advantage of our many great specials and incentives. Best regards, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
Computer failure
by HBHMH24 on 10/27/2015This was definitely a out of the ordinary repair but, your team stuck with it and kept me informed. That's all you can really ask for in a situation like this one. It sounded like my truck problems help educate your tech's. Hopefully, I… won't be back anytime soon outside of regular maintenance.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
Satisfied Customer
by ChevyGirl75 on 08/28/2015updated 10/27/2015Everyone is always very attentive, friendly, and knowledgable. I have been a customer for 3 years and will continue to utilize their services.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
2016 Equinox
by blakemail on 10/21/2015I was set up with with a great sales person. He was able to show us different combinations of packages, answer questions and find us a car that met our needs.Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
Helpful service dept.
by Laurie01 on 09/10/2015Service dept. ordered a part for my car and will call when it comes in. Hamilton is my dealership for ever. Thank you so much for the help.Laurie, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Twitter and Facebook. Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
Ps. review
by smackdaddy1243 on 09/03/2015I had good sales exprience and i hope service is as good in the future. I will not hesatate to recommend this dealer to all my family, friends, coworkers.We love hearing about customers who have a good sales experience at Hamilton Chevrolet and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
Hamilton Chevy dealer at Warren Michigan
by Chikuan on 09/03/2015Good shuttle service, good engine oil change and tire rotation. The service time is as expected and I received phone call when it was done and was picked up by the shuttle service on time.Visit to Hamilton Chevrolet
by ConnieandEarl on 08/27/2015We went to Hamilton for an oil change, for a repair on the back door lock and for a recall on our keys to the car. The dealership was prompt, the place was clean and comfortable while we waited, and the people were very friendly and let us… know how long it would take. We were very satisfied with everything.Connie and Earl, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Hamilton Chevrolet for your vehicle needs. Best, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Service of July 29, 2015
by Naida on 07/30/2015updated 08/05/2015The service department is clean and efficient. Employees at the dealership are polite to all customers. The customer lounge is comfortable and includes snacks and beverages. A pleasant experience for an unpleasant task.Naida, thank you for your kind words. We feel our service department is what makes Hamilton Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Exceptional Service
by Bonilynn on 07/27/2015updated 08/05/2015Jack Bergman went above and beyond to make sure I received top notch service. Loved the convenience of the shuttle and all of the wonderful employees at Hamilton Chevrolet!Bonilynn, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Jack was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Customer Dm.
by osinovd on 06/23/2015updated 07/06/2015I've taken 3rd vehicle from Hamilton Chevrolet, and all times had Mr. Daniel Dilay as a sale representative, I was served great by Mr. Dilay. And the rest of people who work in the dealership are as well very friendly and highly… professional.Leasing an equinox
by aman2626 on 06/26/2015updated 07/02/2015April helped me lease a 2015 Chevy Equinox LTZ. She was very helpful, answered all my questions, and worked quickly to get me my car. She definitely deserves a pay raise for her passionate interest in helping customers.Thanks for your great review! I'm very happy to hear that April was of such help to you. I will certainly pass the kind words to her and please let us know if there's anything else we can do for you. Happy driving! Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
Leasing a 2015 Impala
by Neal_L_S on 06/20/2015With our lease about to expire, on Thursday, June 11th we sat down with Brad Querry and told him the model and equipment we wanted. On Tuesday the 16th, he called to say he found a vehicle; we picked up our new leased 2015 Impala.Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your experience with Brad was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
Chevrolet Equinox
Chevrolet Blazer
GMC Acadia
Thank you for your kind words! We're thrilled to hear that you found a great vehicle and that our team at Hamilton Chevrolet was able to get you the best deal. We appreciate your support and recommendations, and we look forward to assisting you again in the future! Sincerely, Andrew Pavlik, Sales Manager, apavlik@hamiltonchevy.com
by Hamilton Chevrolet on 12/26/2024