Friendly Chevrolet
Customer Reviews of Friendly Chevrolet
Review type:
Better than expected
Oil change (Express lane)
by Carrie B on 04/30/2025My appointment was quick and easy. Employees were very friendly!First service
by Vehicleowner on 04/20/2025Gm appt system needs work. Online check in doesn’t mean checked in. Waited 30 mins until I approached staff and found the online check in doesn’t do anything or alert them. As I said before, on hub scratched, and tires inflated improperly… for my vehicle. At least in this case it was within tire spec, but not vehicle spec. Asked about a noise and was told initially they would check. Pick up I was told auto issues are beyond their scope. End of discussion. Would’ve been nice to have a person or department to reach out to to get it figured out.Extra Keys
by starratlarry on 03/28/2025Fast and efficient - Devin and Brian are great guys to work with.Better than expected
by Tothelevy on 02/05/2025From beginning to end, every member of the Friendly Chevrolet team made the process seem less and timely. The best car buying experience of my 63 years of life.Amazing Job!!
by Nisha J on 01/03/2025updated 01/13/2025im glad that i was able to receive the help i was looking for & that the process went by quickly for me to get my car!Good vibes
by RJFLOCKKA on 10/02/2024updated 10/09/2024Made me feel like family and not just a Customer. Good customer service Good vibes. I'll shop againgreat salesman
by vernms13 on 09/03/2024I was met at main entrance by Tony Vo. after a brief talk, I explained I was looking for a truck like my ford F-150. he said they had several I could look at and test drive. we got the keys and walked out to see the selection of trucks. we… talked about the basic truck and the many upgrades. Tony was easy to talk to with no pressure. We did a test drive in a red truck, I asked to drive a black truck tony said no problem and got the keys for our drive. again, no pressure from tony. we talked some more and then I had to go. I explained I had other trucks to look at and he said no problem come back later we can talk some more. about 4 hrs. later I called Tony and went back and looked over the other trucks on the lot. tony was not pushy and helped a lot explaining different items on each truck. we found a truck that fit my needs. I spent the next 2 hrs. filling out paperwork and walked out happy with a new Silverado 1500 crew cab. Tony was the best salesman I delt with that day. If it was not for Tony's no pushy salesmanship I would not of bought the truck today. to tell the truth I had a lot of pushy salesman that day and was sick of talking to salesman but Tony was different and was the reason I bought this truck. Thank you Tony.Oil change
by sxysxys on 07/09/2024In addition to the oil change I had my tires rotated too. The recommended tire pressures for the front and rear tires are different but the person rotating the tires did not inflate/deflate the tires to the recommended pressures. Other than… that everything else was good.2024 Chevrolet Equinox Lease
by Mn walleye on 04/15/2024Davey and Mike made sure the customer left satisfied. Without their teamwork, I would have looked at another dealership.Fantastic experience!
by NoelViolet on 08/28/2023Davey Ackert at Friendly Chevrolet was absolutely wonderful to work with, and it was such a smooth experience ordering a new car for the first time. Friendly Chevrolet was always on top of giving us updates throughout the order/build… process, and we were never treated like just another sale; we felt like valued customers. Everyone at the dealership was very friendly, living up to the dealership's name! Another shout-out to Davey in particular -- We felt completely confident in our purchase and choice of vehicle/vehicle options after working with him, and would 10/10 recommend.
2022 Colorado
by Highway 61 on 03/31/2023Went as smooth as it could. It was a pleasure buying a new vehicle at Friendly Chevrolet.I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, David Peach | GM| davidpeach@friendlychev.com| 763-786-6100
Unfriendly checkin clerk
by Joe.Att on 03/28/2023I arrived 10 minutes late - there were 3 cars in front of me so by the time I waited to get in I was 20 minutes late for my appointment. The clerk said she couldn’t accept me in the appointment line so after waiting there she made me go… back out and wait in the no appointment line - understandable. An hour and a half later she didn’t send anyone to help and the appointment line was empty for about 45 minutes after that. She was extremely unhelpful when I went back in all she said was you were late so you have to wait. After that I spoke to one of the mechanics who helped me get my oil changed and I was out of there in 15 minutes. I usually go to Brooklyn Park for service I chose this dealership since it is closer to home but unfortunately will never go back it was a waste of my time and energy.We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. David Peach | GM| davidpeach@friendlychev.com| 763-786-6100
Best car buying experience I’ve ever had!
by KellyFO on 02/19/2023Devin helped me select a vehicle that was on its way to the dealership vs place an order for a new one! So happy with the selection! I was very happy with what they offered me for my trade-in! Financing was quick and easy! Then, Dalles… delivered the vehicle to my home!!! Was a wonderful experience all around. ClickKelly, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, David Peach | GM| davidpeach@friendlychev.com| 763-786-6100
Helpful and Easy Process
by BethanyT3 on 04/18/2017updated 05/03/2017Everyone was super nice and helpful! It actually felt like people were working for me, I didn't have to have my guard up the whole time. The whole process was just easy!Thank you for leaving us this great review. We are very happy to hear that we could be so nice and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Patrick Johnson | General Manager
Excellent
by dougmer71 on 04/11/2017People at the dealership were the difference makers including my sales person, Bae. The financing process was smooth. I did recommend family members who also got a new vehicle from the same sales person the next day.,People at the… dealership were the difference makers including my sales person, Bar.Thank you for taking the time to write this review. We are pleased to hear that Bae was able to provide an efficient and overall positive experience. Regards, Patrick Johnson | General Manager
New Car purchase
by ronald55 on 12/12/2016Mike Swords did a great job. He took time to understand my needs and found options that fit my budget. I have not felt this good about buying a car in all of my previous purchases.Thank you for this great review! Mike is truly an exceptional employee and we appreciate him for giving you a great experience! Regards, Patrick Johnson | General Manager
Great people to work with
by Donna_MN on 02/22/2016updated 03/07/2016The repair people were great! When I called with a dilemma they were able to assist in a possible solutions, then when my car was serviced for the problem they took great care in doing as many tests as possible to find out what the error… was. Thanks for being so thorough.My Cruz experience
by Takida15 on 02/24/2016My salesman, Ronnie Clark was very pleasant, patient and knowledgeable, when I had questions. If there was something he wasn't sure about he found out.2016 Chevy Cruz Lease
by Floresbtc on 02/08/2016updated 02/24/2016Tom Bertsch was a delight to work with. Made me feel very comfortable and was able to answer any question I had about the vehicle I was interested in. Brent Lownsbery, the business manager I worked with, was also a delight to work with. He… was very professional in discussing the financial options I had and made sure to get me into a lease I was very comfortable and 100% sure with. This being my second vehicle leased through this dealership, I would recommend no other place to go for anyone looking for a vehicle to buy or lease.Great sales person
by John_56672 on 12/07/2015updated 12/16/2015Will Mckissic was great to work with and more than accommodating. There were a few simple problems with the vehicle that he got taken care of immediately.. I cannot express enough how pleased I am with his service. Thank you!!!John, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the thorough service you received from Will. If there is anything more that we can do please come back and see us again. Take care! Best, Patrick Johnson | General Manager
Body work
by BJkozmik on 12/10/2015updated 12/15/2015I was told that my car would be ready on a certain date and that is exactly when the work was completed and washed and cleaned! They took care of all paperwork. I have never had a bad experience at Friendly and will continue my relationship… with them.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Best, Patrick Johnson | General Manager
Chevrolet Silverado 1500
Chevrolet Equinox
Ram 1500
Noel, Friendly Chevrolet Fridley would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, David Peach | GM| davidpeach@friendlychev.com| 763-786-6100
by Friendly Chevrolet Fridley on 08/29/2023