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Customer Reviews of Chuck Spaeth Ford

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19 reviews
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  • Ranger Raptor

    5 out of 5 starsby Ronald O on 01/03/2025

    Chuck Spaeth Ford truly is the small town dealer with true hometown values.
  • 2023 F-150

    5 out of 5 starsby imjbakz on 05/12/2023

    Great transaction from ordering to delivery of the new truck. Mike had everything setup and ready to go when we arrived at the New Ulm dealership. Very knowledgeable and friendly staff. Highly recommend
  • Great service, as usual

    5 out of 5 starsby curlier on 01/18/2020

    No surprises, got right in at the expected time. Job was completed in the usual time, and review of findings disclosed on the way out the door
  • Great

    5 out of 5 starsby Shannon on 12/17/2019
    updated 12/26/2019

    I am beyond happy with my purchase from Chuck Spaeth Ford, and am Happy with the way they worked with me!!
  • Great!

    5 out of 5 starsby Kyle L. on 10/01/2019

    Excellent facility, staff, and service. Could not be more satisfied with my new Ford.
  • Town and country

    5 out of 5 starsby Harcharnjit on 01/09/2019

    Friendly staff and great service.
  • Quick and easy

    5 out of 5 starsby Aluminum on 09/04/2018

    The whole process with Brady went quickly and easily.
  • Service

    5 out of 5 starsby Adamkoch on 10/31/2016

    Needed a service before a long time and they made time (on short notice)to get me in before I left
  • Confidence and excellent service

    5 out of 5 starsby Evejean on 10/18/2016
    updated 10/28/2016

    Always treated with excellent customer service, superb mechanics and leave feeling like a queen. Their service and customer satisfaction is above all expectations. They were concerned about the time I had available, didn't push any service, just let me know what I might need in the future.
  • 2014 taurus alignment issues

    1 out of 5 starsby Andyjo99 on 08/23/2016
    updated 08/29/2016

    We bought the car used last October and noticed the alignment was off. took it back to Spaeth and they rotated the tires. after 2000 miles it still wasn't right so they then rotated tires again. This has been going on since we purchased the car. We have called multiple times and we were told "we will look into it and get back to you" but never returned the call. Now, the car has just over 20,000 miles on it and it needs tires immediately! Spaeth offered us $300 towards the purchase of tires, which barely cover 1 tire. Absolutely Furious!!!
  • Bought a car for here and had work done on it

    1 out of 5 starsby JasonS1985 on 07/17/2016

    I bought a car from the dealership had front will bearings put in and a belt put on the car no big deal right. Until i drove it to valley fair that sunday and the front driver side wheel came loose. Took it back to dealer ship they did a wheel balance the car still vibrates going down the road. They did not fix the problem waited 3 hours for them to do this work.
    • Jason, We are very sorry to hear about your experience. The 2006 Buick Lucerne you purchased with over 195,000 miles was sold AS IS with no warranty. Following your purchase and due to your concerns, we did replace an additional wheel bearing and rebalanced the tires at no cost to you. We understand your concern, but in all fairness the vehicle was sold at a reduced price and with no warranty guarantees. Best Regards, Mitch Blackstad

      by csford1 on 07/18/2016

    • What should have been done here is the wheel should have been replaced this fixing the problem and earning a good review. How ever they choose to re balance the tires which they knew was not going to fix the problem. And for the AS IS warranty it does not apply. This is a service problem. The extra wheel bearing is because they could not tell me weather the both needed to be replace so they did the extra wheel bear. Also this would have changed weather the car would have been sold or not. The price being reduce was because everyone else would hear the noise and walk away. I thought they could fix the problem and I would have been happy. I guess what i learned here is Do not have them work on your car. They will not take care of there mistakes.

      by jasons1985 on 07/19/2016

  • Awesome service chuck Spaeth ford

    5 out of 5 starsby wimpy52 on 05/25/2016

    They performed the work and got me back on the road
  • Service of the Ford Edge

    5 out of 5 starsby Edmunds2808 on 01/27/2016

    All work was completed in a timely manner. We always use Chuck Spaeth for all of the work done on the Edge.
  • wrong diagnosis of the problem, new part, no solution

    3 out of 5 starsby flexowner6274 on 10/10/2015

    The engine fan on my Ford Flex is running on high. The dealership replaced a control module at the cost of $350 + labor and it did nothing. I read online that this is a common problem with the Flex and feel Ford should correct it. Now they want to put a $600 low speed fan in it with no guarantee that that will solve it.
  • Wonderful

    5 out of 5 starsby jad1937 on 05/12/2015

    Wonderful job done by all. Friendly service, car was done on time. All is well
  • Ingrid was Awesome and Amazing all in one!

    5 out of 5 starsby 14fusion on 07/25/2014

    Ingrid was great to work with! She never pressured us to buy anything. She was there if we had questions. She turned our thoughts around about carsales people being pushy. We did buy a 2014 Ford Fusion and love it! Thanks Ingrid!
  • Great Service!

    5 out of 5 starsby fordowner10 on 07/23/2014

    Great friendly, timely, cost effective service.
  • Ingrid is Awesome!

    5 out of 5 starsby fordowner10 on 07/23/2014

    Ingrid was the best to work with. We never felt pressured or that we were getting a sales pitch. She listened to what we wanted. Great buying experience!
  • Purchase

    5 out of 5 starsby sturm1 on 06/09/2014
    updated 04/25/2025

    Great staff!

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