Customer Reviews of Miller Chevrolet
Review type:
Connor ROCKS!!!
Vehicle wrap
by Bh122478 on 09/27/2024Miller technicians were great but the people who do the vehicle wrap are not. I paid a fair amount for the wrap and when I had bubbles and problems they didn’t want and did not take care of some of it. They were not going to replace hood… wrap that had dirt under it telling me that it’s not a guaranteed dirt free environment. This is a joke why would I have paid to have dirt trapped under the wrap? Do they tell people who buy Corvettes the same thing? They eventually decided to change it but refused to take care of the tears on the bumber. They claim it was an impact damage but truth is it was a kids toy that hit it and for it to tear like it did is a joke. Refusal to fix it is a disgusting. I paid good money and feel that I was scammed and will never make this mistake again and will encourage others to do the same. Funny thing is my mom purchases a new GMC i. December and had similar issues earlier this summer and GMC replaced it no problem or questions asked. I guess next time it might be worth buying a GMC instead of a Chevy because they obviously have a more respectable Endor they use.Thank you for sharing your experience with us. We appreciate the feedback regarding the vehicle wrap service at Miller Chevrolet. We understand your frustration regarding the issues with the wrap and how it was handled, especially with the dirt and the tears on the bumper. We strive to provide quality service and standards, and it's disappointing to hear that we didn't meet your expectations in this case. We encourage you to contact us directly so we can address your concerns more thoroughly. Your feedback is invaluable in helping us improve, and we hope to restore your confidence in us. Thank you again for your input. Sincerely, The Miller Chevrolet Team
Miller Chevrolet who should I reach out to? If I reach out to the service technician they will just schedule another appointment and the bumper wrap won’t be taken care of again. Since I already took this approach and it was denied I need to discuss this with someone who has some authority to provide me the help I need.
Solid service experience
by Leon L. on 06/05/2024Informative, efficient and smoothing online scheduling experience. Keep it up Millet ChevThank you for the positive feedback, Leon! We're thrilled to hear that you had a smooth online scheduling experience with Miller Chevrolet. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Miller Chevrolet Team
Connor ROCKS!!!
by Clamb385 on 06/02/2024Super smooth transaction. Connor is knowledgeable and does his job well.. this coming from someone that was in the industry for many years. Finance dept was also great. In and out!Thank you for the kind words, Connor and our finance department appreciate the recognition! We're thrilled to hear about your smooth transaction and that you found our team knowledgeable. We look forward to serving you again in the future. Sincerely, The Miller Chevrolet Team
Adaptive cruise control
by MGEngst on 03/05/2024Took my car to get the service cruise control lights fixed. I agreed to the initial quote of 800+ dollars but then of course they came back to me with an increase of 2600 dollars due to have to replace a few more parts. They called me and… told me the job was complete so I paid the bill of $3400 and when I started the car the same error was shown on the dash. I drove the car right back into the service shop. They called me the next day and tried to tell me I needed a new front camera for another 1500 dollars, I said no, fix it. Of course the next day they called me and it was all ready to go and no new camera was needed. Also I looked up the parts that were replaced online and of course they are half the price from reputable websites including GM's parts website. The reason why I don't feel satisfied is I don't believe they tried to troubleshoot and fix the problem, only replace the parts. There was no evidence shown that the parts where actually tested and found to be unrepairable. Just rip all component related to the cruise control and replace them, costing me $3400. I'm very suspicious that one of the more expensive parts that was replaced didn't need to be, but I'll never know because that info was not provided and the part is trashed.Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our Service Management team would be happy to look into your repair situation, however, we don't have enough information to determine your identity. If you'd like to discuss, please reach out to us and we will review the situation.
Mr Mitchell Paul
by Mitchell on 12/12/2018Went there for what I thought was a bead leak, it turned out to be a rock in the tire that they said was not fixable, they were able to get a new tire the next day and put it on my truck. The only bad thing I could say is whenever we bring… my wife's truck in for service the ford dealer always runs it thru the car wash before returning it, which is a nice touch.Thank you for the great feedback, Mitchell! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Miller Chevrolet Team
Obvious defective used car was place for sale... without...
by FastpitchPros on 05/02/2018On Friday (3/27), My and my Brother drove an hour (one way) to look at a used car. So after arriving, we started the car and began the basic inspection... Unfortunately, we soon discovered a major mechanical issue... 1) It had oil all… over the front of the motor. 2) After driving for less than 5 minutes, you could small the burning antifreeze 3) Obviously a "blown head gasket" 5) Told the sales rep what was wrong with the car and he thanks and he would let "someone know about the issue" 6) Ant average mechanic or human should have found this before it was placed "for sale" 7) Now it is Saturday (24 hours) after we looked at this defective/damaged car... vin# 4T1BF28B11U148186 I would expect this type of "car w/ Obvious and Hidden Problems" to be sold at a "corner lot car dealer", but not a Full-Service Dealer, such as Miller Chevrolet.Thank you for taking the time to share your feedback regarding your recent visit to Miller Chevrolet. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact us directly. Sincerely, The Miller Chevrolet Team
Oil Change
by kang0057 on 02/22/2016updated 03/07/2016Dean is always great to deal with. He makes you feel like you can trust him, which is really important when it comes to car repairs.Metal on metal brakes
by Coppel87 on 02/10/2016updated 02/24/2016Got me in fast, when things went long they got me a nice rental and finished it early the next morning.Leasing my new Cruze
by RosemaryZ on 02/23/2016I stopped in to inquire about leasing a new car. Everyone, from my sales consultant, Nick, to others whom he consulted, provided excellent information and options for my consideration. I was so pleased to quickly obtain all of the… information I required to make a decision. I love my new Cruze!Great staff
by Briapete on 02/20/2016The staff at Miller Chevrolet is great. When we went to find a Silverado, they were friendly and attentive to our needs. They helped us find the Silverado which was perfect for our family. I would recommend Miller Chevrolet to any of my… family and friends.Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Chad Omann GSM - General Sales Manager 763.428.4500 ext. 117 comann@millerchev.com
2016 2500HD
by John_Bobbie16 on 01/21/2016Sales and Finance staff were great to deal with. We were in and out of the dealership satisfied after purchasing our vehicle.service
by Mitchell2468 on 12/20/2015updated 01/07/2016very good keep it up, a wonderful place to have my vechile serviced. my 2008 silverado is the best vechile i have ever owned plan on driving it for 30 years (i drive under 5000 miles per year). first 8 years no problems at all just routine… maintence, thank you2015 chevy recalls times 2
by Mkbuilders04 on 12/08/2015updated 12/18/2015I like how i am treated. I feel like i am valued. I also like the vehicles they give for loaners.New Brakes
by Steve4570 on 12/15/2015Went in for new brake pads, both axles, by appointment. The work was done in a timely manner. Won't fully know my satisfaction level until after I've driven the vehicle for some time. However, upon driving it off the lot, the new brakes… felt good, no noise, etc.Got me back running!
by Linda6455 on 11/26/2015updated 12/04/2015Staff is always friendly and honest. Never tell me I need something fixed that I do not. Both my vehicles broke down on me, and they got them both going in less than a week! I will only come to Miller for my repair needs.thanks for everything you people are great at miller
by 123donconnie on 11/05/2015updated 11/12/2015the little things that I did want, like a spare tire was taken care of in minutes. you should tell GM that there are people from the old school that feel safer with what should be in a car. not for GM to save $ this is not Millers deal it… is GM. thanks for the great service and all the people at Miller are great. Don Peterson.Hello Don and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff was there to provide you with such exceptional service! Thank you again. Be sure to like us on Facebook to catch great service specials! Best regards, Chad Omann GSM - General Sales Manager 763.428.4500 ext. 117 comann@millerchev.com
service
by DonJ_55 on 10/03/2015updated 11/09/2015The oil change didn't take to long, just long enough for me to check out the new cars and have coffee.Thank you so much for your feedback, Don. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staff. Please let us know if we can ever help you in the future. Chad Omann GSM - General Sales Manager 763.428.4500 ext. 117 comann@millerchev.com
2015 silverado
by Timothypain on 08/09/2015updated 10/20/2015Only thing I found on the truck driver door paint is flaking off, and there was a CDe in the CD player. The vehicle was supposed to be new. Now I have to take time to take the vehicle in for service. Otherwise the salesman Aaron S was… awesome to work with and all in all would recommend Miller Chevy.All F's.. Friendly + Fast + Fair + Fun = Fantastic
by CustomerRob on 09/25/2015Perfect! I found a vehicle online and drove in to test drive it. When I arrived a person asked if there was anyone he could help me find. I thought that was a great way to approach someone. I didn't feel any pressure or like I found a… lost dog who was going to follow me everywhere looking for hand-outs. The rest of my experience was just as comfortable as walking in the door. Low pressure, friendly atmosphere. I received a little more for my trade in at this dealer than a couple others I stopped in at. Not much more but more. I thought I was going to get less since their online prices were so good. This all made the decision very easy to purchase out new car from Miller.Robert, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Chad Omann GSM - General Sales Manager 763.428.4500 ext. 117 comann@millerchev.com
Best Buy!
by JJ_1028 on 09/23/2015Exceptional service - everyone we spoke with was helpful friendly & informative! The Miller Chev staff is top notch - I highly recommend stopping in if you are looking to buyHi and thanks for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Miller Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Chad Omann GSM - General Sales Manager 763.428.4500 ext. 117 comann@millerchev.com
My First Experience with Miller Chevrolet in Rogers
by NSatterlund on 08/12/2015I was very satisfied with the transition from the online sales reps Brandon and JD to my Sales Associate Kevin. He understood that I traveled a long way that day, and was working hard to ensure the deal was completed quickly and I could… get on my way. No Bull, no pressure, friendly people. I am glad I gave Miller Chev a try!
In 1933, John Miller founded the first family-owned car dealership in St. Cloud. Miller sold some of the first classic cars ever built -- Packards and Edsels. He was so successful that at one point, he was the number one seller of Packards in the country. A new brand shortly entered the dealership just decades later: Pontiacs. Tom Miller, John's son, joined the team in 1966. It was only a few years later when Tom opened up a second Chevrolet dealership in ROGERS in 1988.
As the business grew, the location moved from County Road 81 to Interstate 94 five years later in 1993. That's when 3rd generation Mike Miller took over the Chevy dealership. It is now twenty years later, and the business is as strong as ever. In fact, a majority of the employees here are over 15-year veterans! Since the beginning, Miller Chevrolet has kept family values a number one priority. This is why the team has remained strong in community involvement over the years.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Television
Thank you for the kind words, Connor and our finance department appreciate the recognition! We're thrilled to hear about your smooth transaction and that you found our team knowledgeable. We look forward to serving you again in the future. Sincerely, The Miller Chevrolet Team
by Miller Chevrolet on 06/05/2024