Customer Reviews of Pat Peck Honda in Gulfport
Review type:
Great process
Lee is the Best!
by Deborah Malley on 08/01/2022They will do anything to help you find your vehicle. The Honda factory kept pushing back our delivery date. And Lee kept me informed. And was always available to talk to try and figure out what to do. I really needed a car, it was a… necessity. . Lee and the Sales Manager were very helpful.Thanks for the great rating and review, Deborah!
Always good service!
by Toya on 07/31/2022Love pat peck Honda service department! Amy and Tammy are awesome and knowledgeable!Thank you for taking the time to leave us a review! We look forward to your business with us again!
Worked with me to get me best car and price for my trade in!
by Sheri on 07/31/2022FriendlyThank you for being our customer, we appreciate your kind words!
Odyssey Servicing
by Jarod Coates on 07/30/2022Very Prompt ' Timely ' and Efficient. The service adviser was extremely helpful and knowledgeable!Thank you Jarod for your kind words! We look forward to your business with us again!
Alina Alina
by Shantel on 07/30/2022My service advisor Alina is the best!!!!! She is so nice and informative. The positive energy she display is contagious!!!Thank you Shantel for your kind words for Alina! We are thrilled that she provided you with a great service visit. We look forward to your business with us again!
Quick work!
by Deneen Penot on 07/30/2022DependableThank you for being our customer, we appreciate your kind words!
Excellent service with a Smile
by Robert Hawkins on 07/30/2022Prompt welcome and efficient check out. Costs are very competitive. The comfortable waiting area with provided coffee, bottled water, and packaged snacks is a nice customer service bonus. I will continue returning to this dealership.Thank you for the review, Robert! We are very happy to hear that our team treated you well and was able to help you with your service visit.
In and out. Problem fixed.
by Jenny J on 07/30/2022I stopped late on a Thursday evening. Vincent gave me an appointment for Saturday morning to fix my electronics in my driver’s side window. I showed up for my appointment, and was in and out in a little over an hour. During my stay all… employees were very friendly and congenial. Great service!Thank you, Jenny. We're glad that you had an excellent experience with your recent service visit.
They serviced on Saturday
by Pat on 07/30/2022I like that I could get my car in on the weekend for service and the service was good.Thank you, Pat for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!
Awesome As Always
by Kathy on 07/29/2022Went for a oil change and had the opportunity of meeting Service Consultant Inekia Johnson. She did an awesome job of getting my car serviced and keeping me informed. Service Technician J. Pate did a multi-point inspection which turned out… great and I only needed the oil change. I think that’s because I continue having my car checked and serviced through Pat Peck Honda. I even had the pleasure of seeing my salesman Lee Morgan, who just happens to be one of the nicest individuals you could ever meet. So I can positively state it was a good experience at Pat Peck Honda today even with the rain storm!!We are very happy to hear that we were able to provide you with an enjoyable service experience. We thank you for your business and look forward to your next visit!
Sizzlin service
by Jess on 07/28/2022Workers try very hard to give you the best possible serviceThank you, Jess! We look forward to your business with us again!
Good service, courteous staff, longer time than expected!
by Mr Jan on 07/28/2022Good service, pleasant and courteous staff, but longer waiting time than expected! They took my vehicle as soon as I arrived at scheduled appointment, but what was quoted to take 1 hr ended up to be a little more than 2 hrs.Thank you, Jan! We thank you for your business and look forward to your next visit!
Greatly improved! Will definitely return!
by Paul on 07/28/2022Outstanding! We had hesitated to return to this service center because the last time we were there the service was deplorable. So glad we decided to give it another try! Service was excellent! We will definitely return for future services.Thank you Paul for your kind words! We thank you for your business and look forward to your next service visit!
Love this place
by Kim hudsom on 07/28/2022I love this service department. They are always helpful, polite and knowledgeable.Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Wasn’t shocked and awed
by Samantha Shelby on 07/28/2022I was happy with the price but wasn’t wowed on the customer service or financing department. My saleswoman did come pick me up over an hour but once we got into finance I was told that she knew that they were not going to be able to offer… me the financing terms we had discussed. We just bought my daughter a Toyota Camry SE at Palmers Superstore of Mobile and they went above and beyond! She has a free 4 year/45K mile FREE maintenance package, the salesman went over every bell and whistle in the car, explained our warranty, helped her set up the Toyota app, and even gave her a lightning cable to connect the CarPlay.Thank you for bringing this to my attention. I apologize that your sales experience was not to your satisfaction. I would like an opportunity to fix this and to earn your business, please contact me at eboyd@patpeck.com. I look forward to speaking with you. Eddie Boyd General Manager
Awesome experience!
by Kyle on 07/27/2022A great dealership, I’ve purchased two vehicles in the past 5 years from them and they have always been very accommodating and fair. They’re willing to work with you and it’s obvious they are not trying to rip you off, they truly have… integrity. Katrina was my salesperson this last time and she was truly fantastic, she was patient and kind and got me a great deal and a great car. Pat Peck Honda is special dealership, I couldn’t recommend a better place to purchase a vehicle!Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
Ask and not get
by Jane doe on 07/27/2022Asked for oil change and tires rotated. They only changed my oilThank you for bringing this to my attention. I apologize that your tires were not rotated during your visit. I would like an opportunity to fix this and to earn your business, please contact me at eboyd@patpeck.com. I look forward to speaking with you. Eddie Boyd General Manager
The best salesman makes it a relationship, not just a sale.
by Daniel on 07/27/2022I’m sure other car salesmen do their job, but ours, Mr. Lee Morgan made it painless. He had actually sold my wife an Accord before we got married. He recognized her immediately when we walked up at the dealership that day. He was so kind… and nice about everything without the pressure. Told him what we were looking for, and he let us test drive it. Afterwards, I told him what I was looking to offer. It wasn’t the 25 times back and forth offer/counteroffer that I had experienced at another dealership that shall remain nameless, Lol. He got us a fair price for the Pilot we wanted, and the next day we came and signed the paperwork. Throughout the test drive he explained the features of the car, and all the new things it offered. He did tell us about the things the other styles of Pilots offered too, but we were pretty set on that particular one. Same thing when we signed the papers. He went over the details from the road side assistance all the way to the key fobs and owners manual. ……even going so far to help with the Bluetooth phone setup. That’s what I expect out of a dealership and it’s sales staff. And that’s exactly what we got with Mr. Lee. It was almost like buying from a extra kind family member. We got an absolutely beautiful new Pilot Special Edition. I look forward to enjoying it for many years. Thank you so much Mr. Lee!Thank you for your thoughtful review, Daniel. We're glad to hear you had such an outstanding experience working with Lee. We thank you for your business and look forward to your next visit!
Pat peck Honda
by Greg Fleming on 07/26/2022The work was good, but it took almost 2 hours from my scheduled appointment time.Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Eddie Boyd General Manager eboyd@patpeck.com
Friendly service. Always explains what is needed or all our vehicles.
by Janet on 07/25/2022I prefer Pat Peck. They are always friendly and accommodating to my schedule. Nice folks!Thank you for your positive review, Janet! We appreciate your business.
Always friendly and helpful.
by L L C on 07/25/2022Everyone is very friendly. Keeps me informed on what they are doing.Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
We have a complete lineup of new Honda vehicles and used cars serving the Biloxi, Hattiesburg, Slidell LA and Covington LA region, and our customer care continues long after you buy or lease a Honda - thanks to our dedicated car service and auto repair team. Pat Peck Honda makes the process of securing your next new Honda easy. Stop in and see what makes us different!
If you're looking for a quality new car at a reasonable price, look no further than Pat Peck Honda's selection of new Honda models. Browse our current selection of Honda cars including the Civic, Accord, CR-V, Ridgeline and Crosstour in Gulfort. You'll discover plenty of vehicles to choose from, so no matter the type of automobile you're looking for we have something to fit your needs. Call us and speak to a friendly salesperson today! Our large inventory and pleasant atmosphere make us a leading Civic, Accord, CR-V, Ridgeline and Crosstour dealership for the Gulfport area.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We're delighted to hear that JC made your car-buying experience easy and enjoyable! At Pat Peck Honda, we strive to provide excellent service and make the process as smooth as possible for our customers. Thank you for recommending us, and we look forward to assisting you with any future automotive needs.
by Sara Thurston on 04/30/2024