Show Me Auto Mall
Awarded 2022
Customer Reviews of Show Me Auto Mall
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34 sales reviews
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Buying the car is fine...afterwards is a nightmare
by Haley on 03/27/2023My experience here started out fine...lots of cars at good prices, everyone was friendly. Our salesman, Eugene, was very helpful...at first. He seemed to be pushing us into a car that was at the very tip top of our budget, and even ran a… credit check and started figuring out payments. When we told him we wanted to look at some other cars, his demeanor completely changed. He immediately seemed annoyed, angry, and inconvenienced that we didn't want to buy the car that was at the very top of our price range. Regardless, we still found another vehicle that we purchased. The car we ended up buying needed to have a tail light repaired and the windshield fixed for a small chip. Eugene told us that he would call the next day with an ETA on when we could pick up, but that they had an abundance of rental cars they could put us into if we needed it. We told him we would pass on the rental, since he made it seem like the repairs would be fairly quick and easy. He did not call the next day. Or the day after. When we finally called them, we learned that our car had not been repaired yet, even though it had been several days, and that they had to replace the entire bumper to repair the tail light. I would've loved if someone had called to relay this information to us, since we were unaware up until WE called THEM. We spoke to a woman named Emily who was extremely helpful (since Eugene was unavailable), and she informed us that our car would be ready within a week. Fast forward to today. It's been 3 days since we last called, and we followed up to see if we could get into a rental car, since our car is taking longer than expected. The parts needed were just ordered today, and apparently now its going to take 5-7 BUSINESS DAYS until the parts even come in, let alone the time it takes for repairs. When we asked if we could get into a rental due to the extreme delay (as Eugene told us this would not be an issue), they said they have none. Wow. So not only has it been 5 days since I bought my car, its going to take at least another week to get parts, and then the time it takes for repair...and there is no rental available? What horrible customer service. I feel like this place doesn't know up from down, and their lack of communication and transparency shows it. The cars here are fine, and the buying experience was reasonable, but for the experience AFTER buying our car, I would go somewhere else. When you buy a car off the lot, you don't want to wait 2+ weeks to take it home. You would think that after spending close to 20k they would be a little more diligent. Very disappointed in our experience here.Not so good
by Disappointed in Harrisonville on 12/20/2022Went to look at a specific vehicle, had a appointment in place to see that vehicle, confirmed that appointment twice. I show up and am escorted to a truck that was not the one I had the appointment for, was basically told the confusion was… my fault for having requested info on the one I was shone, pretty confident I never had interest in it. The one that should have been setting there waiting for me was not. Then taken through a slew of trucks with more miles and bigger price tags. Not impressed at allStress free!
by Jared on 06/26/2021Chantel was amazing to work with. She had all the trucks we wanted to test drive up and ready when we arrived, and we had our decision made quick and buying process was quick and simple. In and out! Will definitely be back for our next… vehicleChantel Myers
by Kenya on 04/24/2021Chantel Myers was amazing,She gave outstanding customer service.Sheheard all my concerns and went out her way to make sure all my wants and needs were meet. Thank you Chantel I highly recommend you.Got a car
by Michael Stockdall on 04/24/2021Chantel found me a couple of cars to look at quickly, didn't try to push anything she knew I didn't want, and got me out quickly.Great people
by crashun95 on 04/22/2021Chantel Myer is by far the best to deal with. We bought the car online and they were more than helpful.Ask for Chantel
by Secoya on 04/07/2021Make sure you ask for Chantel she was an absolute joy to work with and she was very helpful during the buying process. Her customer service and personality were on point every step of the way. Not to mention she was super easy to talk to… about what it was I looking for in a car. Overall I’m happy with my purchase and I would recommend Chantel to anyone looking for a car.Chantel was AMAZING!
by Ashley on 04/06/2021Spur of the moment car shopping with my dad and Chantel greeted us on the lot. She made the process quick and easy. We found a car pretty quickly and while test driving it, she worked in the background and made sure everything was handled.… As we signed the papers, she was washing it and putting gas in it for me. I definitely recommend her and the dealership for your next used car.Amazing!
by Rachel G on 03/26/2021My husband and I came in looking for a the perfect truck, and Curtis Harger was beyond helpful. He got my husband the truck he wanted, quick and easy. Curtis was beyond helpful and nice. Definitely recommend seeing him for whatever you… want!Very helpful
by Karrie on 03/20/2021Very friendly easy to work with and they really do everything they can to helpGreat Experience
by Erica on 03/15/2021Zeke and John made the buying process smooth and stress free! We got exactly what we wanted and they kept it all within our budget. Highly recommend coming here for your next car.Zeek is the Man talk to!
by Jesse Harris on 03/11/2021Called up Zeek at the end of the day about a truck. He located it and had it ready to show when we arrived. Zeek also showed us a few other trucks that fit our needs and was very helpful, kind and informative. Ended up buying one that… night! Zeek and the entire service/finance team stayed late and had us out the door quickly. Fair, Honest and Pleasant Car Buying Experience. Highly recommend calling Zeek Clark for your car/truck purchase search!Jacob is awesome!!😎
by Izabelle Shaddox on 03/04/2021updated 03/11/2021He helped me get into a good car with payments i can afford very good person to work withCurtis was great
by Brad on 03/07/2021Fast and friendly serviceCurtis was awesome! 😎
by Joel Reeves on 03/01/2021Curtis was super helpful!New truck
by New truck on 02/19/2021I went to Show Me Auto Mall to buy a truck they paired me up with Chantel Meyers. She was very professional and friendly. I would definitely recommend her for your next car or truck purchase!Positive and quick buying experience!
by Bailie on 02/19/2021Chantel and Zeke were great with helping us find a deal that worked for our family!Best Service I’ve ever received
by First time car buyer on 02/05/2021updated 02/12/2021went up to look for the PERFECT car , and Jacob Manning was quick to great me on the lot. As he was asking for my price range and what i look for, he finally found the perfect one for me !! without him I would still be stuck with my little… 2013 ford fiestaLow key but responsive
by Laura on 02/04/2021I walk away from high pressure sales tactics. Found Curtis to be easy to work with, no pressure, answered our questions.Great Sales folks. Very helpful and knowledgeable.
by R Farrell on 02/04/2021Very easy car buying experience. Large selection of vehicles. Helpful and friendly sales staff.Quick and easy
by Sam on 01/31/2021Chantel was very helpful and made the whole process simple and straightforward. I love my new pickup
About our dealership
Welcome to Show Me Auto Mall in Harrisonville, MO. Our family-owned dealership has been the premier place to shop for a quality pre-owned vehicle for over 10 years. Here our team of experts go the extra mile to make your visit extraordinary. At Show Me Auto Mall we take great pride in the products, services and customers service we provide. We are proud to call Harrisonville, MO home and aren’t going anywhere! Here we take our community very seriously and are always looking for ways to give back. We do that through sponsorship and proudly support a variety of community events and organizations.
If you’re looking for a local, family-owned dealership that puts your needs first, we invite you to give Show Me Auto Mall a closer look. Our simple, no-hassle shopping process, top-notch customer service, great prices and incredible selection of vehicle will impress. Stop by and see us today!
Amenities
- Complimentary Drinks
- Cable Television
- Television
- Express Service
- Customer Lounge Area
Thanx for your detailed review--it's very helpful. Hope everything turned out ok.
by rd on 08/15/2023