Customer Reviews of Show Me Auto Mall
Review type:
Comfortable transaction
by Scott on 01/30/2021Ryan, the sales manager was very accommodating for a long distance deal as I am about 270 miles from the dealership. With a deposit they promised to hold the car for me, they even removed the car from cargurus very quickly after I agreed to… buy it. Ryan had Chantel in sales handled my transaction, I found her to be knowledgeable and straight forward. Overall positive experience. Both Ryan and Chantel were helpful with sending me info and pictures.Chantel is the best!
by Soykb23 on 01/28/2021Chantel myers always makes the process easy and fast, make sure you ask for her when you go!🔥Great service!
by Angela on 01/26/2021We received great service from Curtis. We got a payment we were comfortable with and a great deal on a "new to us" truck.Sales
by Chantel on 01/22/2021They did an awesome job and got my payment where I wanted itDon Barclay
by Don Barclay on 01/19/2021Don Barclay was kind from the start of my car buying experience to the very end. He set the bar extremely high. There was no doubt of his expertise as he showed his 36 years of experience every single step of the way. He kept in contact via… text and phone throughout the entire process. He went above and beyond in every way to ensure that I received the very best keeping me informed throughout it all. He ensured that as I came in to complete my paperwork all things be in order making this by far the most kind and compassionate experience for me. He covered every basis and left no stone unturned. This experience was one for the record books. I felt extremely blessed and honored to have been lead to this dealership and I pray nothing but blessings from everyone in this establishment as they all displayed a level of integrity that is extremely rare to come by these days. I urge anyone who is in search of something more than just a vehicle to by and experience this firsthand. You will walk away with not only an amazing vehicle but with a greater respect for good still left in this world. Be blessed Mone't JohnsonAmazing!!!
by Crystal on 01/18/2021Chantel Myers did an awesome job helping us! As a first time car buyer she answered all my questions and me feel comfortable purchasing my first car!New car
by Savanah Brewer on 01/18/2021Best experience I could possibly ask for. First time buying a car from a dealership and Chantel was so helpful. She made the experience less scary for me and I couldn’t me more happy with my new vehicle.Great!
by David on 01/14/2021I worked with Curtis who really took care of me! Very happy with my experience here.Sales
by Jason on 01/11/2021Chantel did an awesome job directing me to a newer vehicle! Great dealership!Very nice
by Very nice on 01/08/2021Our sales person helped us on the purchase of two vehicles. He was honest, straightforward, and has a very fun personality. It made the tedious process of buying cars much more tolerable.Great Selection
by JasonW on 01/08/2021I was super impressed with there selection of used trucks. I have been looking for a used truck for a couple months now now and it was nice to find so many choices to look at on one lot. I was able to find the perfect truck for a fair… deal. I will be back for my next one down the line. Thank you Show Me Auto Mall team.Worst Car Buying Experience Ever
by NotThatGuy on 01/10/2020Where do I begin with all of the horrible and down right shady things this dealership did when I purchased a vehicle from them? To give some context, I've purchased 3 different vehicles in my lifetime (which may not be a lot), not including… from Show Me Automall in Harrisonville, MO and purchasing from Show Me was by far the worst car purchasing experience I have ever undergone. Initially everything was very cordial and they were pleasant to deal with. I was in the market for a full-size pick up truck and I saw one they had listed on Autorader.com. I called their dealership up and spoke with a pleasant woman about that particular truck. She insisted on setting up an appoint for me to look at it. I live 4 hours away, so I set up an appointment for the upcoming Saturday. At this point, everything was fine. Saturday came and I made the 4 hour drive up to Show Me Auotmall in Missouri. When I got there I informed them I was there to see a truck. They pulled it around fairly quickly and I took the truck out for a test drive. I should have seen the red flags when on the test drive, the particular sales agent kept repeating to me how "honest" he was and how he wouldn't rip customers off, because then the dealership wouldn't have repeat business if they did that. This was probably my first clue to bail. The real trouble started when I got back from the test drive. After we got back, I gave the vehicle a walk around and inspection of the engine bay. I noticed the engine bay was missing it's standard plastic cover. When I asked the sales agent about this, he gave me some story about how the service guys were inspecting the vehicle because they just got it and the cover must be in the shop. He ran around the building fairly quickly and then informed me that the shop was closed due to it being the weekend. When I expressed my concern, he offered to drop the price by $100 on the spot. I continued on my inspection and saw several deep gashes on the passenger side door, when I saw this I asked for the Carfax. The sales agent assured me that the truck had not been in an accident, as the car fax reported no accident. I asked how it was possible that the vehicle could have damage on it, without an accident listed on the Carfax. Without skipping a beat, the agent told me that it was possibly not reported and that those kinds of things happen all the time. That was another clue that I should've just bailed. I know now that I should've just left, but since I had driven the 4 hours there, I really felt compelled to buy something so as not to have wasted my whole Saturday. To shorten this story, I went the 2 or 3 hours it took to negotiate a price I was comfortable paying. This was after fighting with the General Manager to get the standard 3,000 mile/3 month used car warranty they claim to offer on every used vehicle they sell. Which they initially refused to do because they claimed they just received the truck and hadn't had time to even inspect it yet. Another major clue that I should have left. So much more stuff happened that I don't have room to write more about, but I'll list: - The sales agent had switched the contract to a 7 year/84 month loan without telling me, when I had stressed that I wanted a 5 year/60 month loan. - After I took the truck to a local mechanic, I was told the engine had been completely replaced with a salvaged engine. The engine that was use came from a vehicle that was 6 years older than the truck I purchased, but I was never told this. - The A/C compressor failed, but I only discovered that after the 3,000 miles/3 month warranty had expired. - The truck started throwing engine codes and I just eventually sold it to CarMax I should've have just listened to my gut and left, but that doesn't change the fact that this dealership engages in shady and deceptive sales tactics and that this remains the worst car buying experience I have ever had. Having to argue with the GM to get the basic warranty they advertise on their website and in-store. Being lied to and belittled by the GM, the Finance Manager and the sales agent."Excellent Price, Excellent Service and Excellent People!!!!"
by John_G_ on 02/20/2018My wife and I purchased a 2011 Ford F-450 for my business and were very impressed with everyone we dealt with throughout the process. "Snoop" was very friendly, took the time to answer my questions and did not "pressure" me in any way,… Clifton went above and beyond to help resolve a clerical issue involving the pay-off on a vehicle I had sold previous to coming in and then, when we arrived to pick the vehicle up a day earlier then planned, Joe, Matt and Nick stayed late to accommodate us and had the paperwork ready to sign and the vehicle washed and filled with fuel on short notice. To top it all off, even after selling me the vehicle at an extremely good price, they agreed to replace the front windshield at no charge when it was determined that the original "chip" in the glass was actually cracking and therefore unreliable and unsafe to simply repair. And Jeremy in Service is working with my hectic schedule to make sure the windshield is replaced in time for me to begin using the truck for my business. We plan on purchasing another vehicle in the near future and will be back when the time comes.
Welcome to Show Me Auto Mall in Harrisonville, MO. Our family-owned dealership has been the premier place to shop for a quality pre-owned vehicle for over 10 years. Here our team of experts go the extra mile to make your visit extraordinary. At Show Me Auto Mall we take great pride in the products, services and customers service we provide. We are proud to call Harrisonville, MO home and aren’t going anywhere! Here we take our community very seriously and are always looking for ways to give back. We do that through sponsorship and proudly support a variety of community events and organizations.
If you’re looking for a local, family-owned dealership that puts your needs first, we invite you to give Show Me Auto Mall a closer look. Our simple, no-hassle shopping process, top-notch customer service, great prices and incredible selection of vehicle will impress. Stop by and see us today!
- Complimentary Drinks
- Cable Television
- Television
- Express Service
- Customer Lounge Area