Customer Reviews of Roper Honda
Review type:
Joshawa’s Review
by Joshawa on 03/17/2019updated 03/22/2019How accommodating the staff was. Mike did an incredible job of communicating with me and my family. Everything was fantastic.Roper Honda is Top Notch!
by Chris on 03/09/2019updated 03/18/2019Our sales associate David was awesome and great to work with! He needs a raise! You don't want to lose him!Pleasant experience
by Chris on 03/11/2019courteous with not much pressure at allOur experience.
by Stanley on 02/28/2019updated 03/07/2019We liked how willing to help us they were. We don't have good credit, but that didn't matter to them.We were very pleased to help. Thank you for your review!
Chase
by Chase on 02/28/2019updated 03/07/2019I like the personal feel that made me feel comfortable and that not every second was just trying to press for me to get the car. I also appreciate that Tim saw us on Saturday and spoke with us and when I let him know that we may be back he… just gave us his card and said if we had any questions to let him know. In the past I have had issues with dealers pressuring for you to stay and do everything right then.Tim was glad to make your purchase comfortable for you. Thank you for your rating and review!
Frank
by Frank on 02/26/2019updated 03/07/2019Friendly, thorough, and trustworthy.Thank you for your rating!
Great deslership
by Roland on 03/06/2019The dealership was willing to m e sure we got the color and model we wanted.Thank you for your rating and review!
Fantastic
by Timothy on 03/05/2019Everybody was very nice and did everything they could to get me a good car and create a good atmosphere for me.We are happy to hear you enjoyed your time with us. Thank you for your rating and review!
Great experience
by LT on 02/25/2019updated 03/05/2019Friendly service and helpful answers to my questions.Thank you for your rating and review!
Happy with our purchase
by Douglas on 02/22/2019updated 03/05/2019Our salesman was very personable- we’ve been talking with him for a couple years - takes my husband a while to commit lolWe were happy we were able to help. Thank you for your rating and review!
Tom
by Thomas on 03/05/2019Mark was friendly, willing to answer any questions we had or find an answer for us.Thank you for your rating and review!
Quick, easy, enjoyable buying experience
by Dustin on 02/27/2019Tim and Cliff were exceptional. The entire staff made the process quick and easyThank you for your rating and review!
Knowledgeable and Patient
by Aaron on 02/27/2019Working with TJ was great. He was extremely knowledgeable and patient with us as we made our decision.Thank you for your review!
Great Experience
by Craig on 02/26/2019TJ was great. Really treated me with respect and no heavy pressure. It was like we were in the buying experience together rather than me against him. Very refreshing in this business.Thank you for your rating and review!
Great service
by Anthony on 02/16/2019updated 02/22/2019Great customer service and no pressure.Thank you for your rating and review!
Enjoyed our buying experience
by glennglen01 on 02/22/2019Kevin Heatherly, or "Coach" as we call him (We found out that he coached basketball for going on 30 years) helped us buy our new Honda. We first got to know him when we found a used vehicle on Autotrader but our funds were delayed in coming… and we had to let that one slip by. As we did more research, we found out that the 2019 Honda CR-V was very highly rated, but the color we were wanting from Roper and other dealers was not available at the time, but Coach said to us "We will have one built for you. It may take 3 weeks or so, but what trim and color are you wanting?". and we thought boy, we've never had one built from scratch for us before. So even though we had to drive further to buy the vehicle from Roper, rather than a dealer closer to us, we decided the good relationship we had with Kevin and Roper in general were worth the extra drive. When the car came in, we learned that Kevin's expertise seemed to be in his knowledge of all the electronic features of the car, which can be a little overwhelming to learn about all of them at once if you haven't seen them on the newer vehicles, but he was very well versed in them and explained them clearly. The car was a dream to drive, and we were so pleased to get the exact color we were after. By the way, they had a completely rebuilt little Honda 90 motorcycle there in the window, a real eye catcher, as I had not seen one of these in a long time, but all the little things just fell in place with Kevin and Roper in general.Kevin was extremely happy to have worked with you during your purchase. Thank you for your rating and review. We look forward to working with you again in the future.
Purchases white Honda civic
by Lindsay on 02/14/2019updated 02/20/2019Mike Blair assisted us and he was top notch. He was so easy to work with. He was honest and we will definitely come back to him with our business. Also the kids area is a great idea. My two year old enjoyed that.Thank you so much for your rating and review. We're happy to hear that you enjoyed your visit with us!
Great service before and after our purchase! This is our 4th vehicle!
by Ruth on 02/20/2019Brad Neal is The BEST! He puts up with all of my questions! Every single person I have spoken to in the dealership has been very friendly and supportive, whatever our reason for coming in has been. The staff in the service department is… another reason we keep coming back! We drive from Branson West, MO because we appreciate Roper Honda and the service we receive!Thank you for your continued business. We appreciate you driving from Branson and look forward to a lasting relationship.
First time purchase
by Kristen on 02/15/2019David Humphrey Jr wasnt pushy, over bearing or pressuring us. He took care of us every step of the way. He is an amazing guy and really works hard to make sure everyone is happy.Thank you for your review. David was very happy to help.
my visit at roper honda
by Gundemaro on 02/15/2019i liked how they attended us fast and smooth. also everyone was every friendly, especially our sales person Brad who kept me updated at all times and made sure everything was in place for my car.Thank you for your rating and review!
Highly recommended
by Kimberly on 02/15/2019Our best car buying experience thus far. No pressure sales. Friendly staff. From the time we showed up to test drive to leaving with the car was a short 2 1/2 hours. A couple days after the sale we found the passenger wiper blade was torn.… It was replaced quickly with no hassle. The forever warranty was a huge selling point. It was explained very thoroughly and easy to understand.Thank you for your rating and review. We are glad you had an enjoyable experience with us!
Honda Civic
Nissan Altima
Ford F-150
Nissan Rogue
Roper Honda in Joplin, MO has been locally owned and operated since 1973 and fully understands the importance of treating the needs of each individual customer with compassion & concern. You deserve an enjoyable buying experience. As your local family dealer it's our promise to exceed the industry standards in customer satisfaction. Enjoy a visit to our dealership and allow us to show you why Roper Honda in Joplin, MO is "Committed To Excellence"!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for your rating and review!
by reeserosenow on 05/07/2019