Frank Leta Honda
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Customer Reviews of Frank Leta Honda
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388 sales reviews
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Certified Honda
by hodgem on 10/02/2014Had a great experience with Chris and his staff. They were very helpful through the entire car buying process. Would shop at Frank Leta again.New Honda CR-V
by mike918 on 09/30/2014Had a great experience with Chris and the staff.Great experience
by ashleyh1 on 10/01/2014My husband and I worked with Chris at Frank Leta. We had a great experience. This was my first car buying experience, and I have nothing but great things to say. We didn't feel hasseled, and were very comfortable throughout the whole… experienceWonderful Customer Service
by leernst1s on 09/27/2014I truly appreciate all Donna at Frank Leta Honda did for me while I was searching for my car. She told me about all my options of leasing or buying the car. She was patient and helped me with picking out my Civic. I love my new car and I am… proud to show it off!Frank Leta Honda -- Tracy K.
by T_H_23 on 09/29/2014I worked with Tracy K. at Frank Leta. We had exchanged a couple of phone calls to narrow down what I was looking for. I arrived at the dealership, we looked at the car she had chosen based on my feedback and we negotiated the price all… in less than 30 minutes. I took the car home and came back the next day and completed the deal in 45 more minutes. Easiest auto purchase ever.Smooth and easy transaction
by scoop88 on 09/16/2014We have bought several vehicles from Frank Leta because of their exceptional sales staff. Our latest transaction was no different when we traded in our 2012 Civic for a new Civic. Donna guided us through a smooth, easy transaction, briefing… us on available options, showing us examples on the lot, and helping us determine the model we wanted. The trade-in value was fair, and our new car was ready when promised. Donna followed up several days later to make sure all was going well, even after the deal was finished. Overall, it was a pleasant, satisfying experience.Great Experience
by pastorchad on 09/13/2014After what seemed a never ending search for a new SUV for our large family, we walked into Frank Leta and met Tracy K... we knew the vehicle we wanted to look at and she was GREAT to work with, very kind, very understanding. We went in and… had a fixed budget and she did everything she could to get us into the car we wanted. We walked away with a GREAT car for our family for a GREAT price. If you need a great car, for a great price and excellent customer care go to Frank Leta and see Tracy K.!Happy, happy, happy
by KMMM4 on 09/13/2014We recently purchased a vehicle from Frank Leta Honda in O'Fallon Mo. Our salesman Chris S was very professional yet treated us like a neighbor. I told him what we were looking for and he showed us exactly what we wanted and didn't try to… pressure us into looking at something else. I would recommend him to all of my friends and coworkers. I am happy to say this is our second purchase from this dealership, and we will never go anywhere else.Great experience
by gregvogler on 09/06/2014Chris S. at Frank Leta Honda is a rock star. Incredibly honest and up front and he worked his tail off to get me a deal that worked for my situation. I've talked to him since as we wrapped up a few details, and let me tell you, the service… doesn't stop after the sale. He was always available to help me and treated me like I was his only customer. If you go there, do yourself a favor and ask for Chris. Hands down, best car buying experience I've ever had.Mixed review on Frank Leta
by Disney_Fans on 08/30/2014Walked into Frank Leta with financing in hand and objective of obtaining fair and reasonable deal on purchase of new CR-V. We had an excellent experience with Chris S. who went above and beyond to answer our questions. Shared with Chris our… expectations based on research and obtained a price that fit within these expectations. Would be a five star review if we could have just signed over our financing and walked out the door. Instead we were antagonized and belittled by the finance team because we wanted to use our own financing and not allow them to run the financing through their channels. Further strong-arm tactics used when we declined the warranty and maintenance add-ons. Bottom line is 5 stars for Chris S. and 0 stars for the finance team. Overall not the best start to a relationship, but hopefully the balance of the team at Frank Leta are like Chris and our long term relationship is better.They say you can't beat a Leta. They were correct!
by Mimi2014A on 08/28/2014I became a first-time Honda owner four days ago. So, I suppose that I am in my Honda-moon stage! Nonetheless, I can report that I am happy with the purchase and very happy with my experience. I can say that I was pleased with the… considerate and welcoming nature of Denise D. who the voice and face of Leta to me. Then came the professional, witty and dialed in to customer needs Donna C. who was my sales consultant, and finally there was the quietly confident and professional of Brandon M. of the Finance Team. If anyone wants to know if they will be treated well and receive an honest sales transaction, then I say go to Leta. You will be well served indeed.Outstanding service from Frank Leta Honda
by hugcar on 08/24/2014My family just made a second buy from Frank Leta Honda. When we decided to buy a car, I didn't hesitate a second to contact Chris S., a sales person, who helped us buy the first car a year ago. Again, it turned out to be a right decision… to meet Chris and I am totally happy with my new car which looks and works nice.Frank Leta Honda
by hugcar2 on 08/24/2014We bought a car at Frank Leta Honda recently. I was very impressed with this dealership. The guy who helped, Chris S., was very nice. He must have answered a hundred questions, and was very patient. We drove several cars and found a very… nice used car that was just what we were looking for. It was reasonably priced and they worked out financing for us. Overall an excellent experience.Fun Time At Frank Leta Honda
by dobzilla on 08/24/2014I actually enjoyed my time spent at Frank Leta Honda. Chris S. was great, and I highly recommend him if a positive buying experience is important to you. You won't regret gooing to Frank Leta Honda.Exceptional Car Buying Experience at Frank Leta Honda
by JSrb2005 on 08/22/2014In our many car purchasing experiences over the years, working with Frank Leta Honda was the best. We received an excellent price for on our new Civic, and the dealership went to great lengths to be sure we got the model that fit our needs… and the specific car we wanted. Donna C., our salesperson, was exceedingly helpful, She spent an exceptional amount of time with us explaining and demonstrating all the features of the car and ensuring our satisfaction with our new purchase and our car buying experience.Frank Leta is Fantastic!
by Tiff718 on 08/12/2014My family since day one has always raved about owning Honda's. They are affordable and last forever. I got my first big kid car last year, a '13 Honda Fit and LOVED it every day. I hadn't had any car credit yet so yes I had a high monthly… payment but I knew it would pay off because it was a Honda. A year later I get an email from a sales rep named Jamie. He mentioned in the month of August they were running a special for qualified buyers to upgrade their Fit's for the new and improved '15 Fit's. All for the same or possibly cheaper price. I looked into it. My sales man, Ryan G., answered ALL of my questions so that I actually understood them. I'm a girl but I'm not dumb. I won't take crap or catch's from them and he gave it to me straight which I really appreciated. The '15 Fit is even that much better and just as promised I got a fantastic deal. Honestly it would have been ridiculous for me not to refinance now that I had a year of car credit under me. Brandon, my financial guy, met me halfway by dropping the price and gave me a reasonable trade even with my cracked windshield on the '13 Fit and the list goes on. A week later I get a call on a notice on the '15 Fit. They are doing some protocol on a piece on the car to make sure I'm 100% safe. Sure that's scary but the point is they will call themselves out, get it fixed, and do everything in their power to get you squared away. THAT is great customer service. It didn't take long and I didn't even need a rental. Long story short......GO FRANK LETA HONDA!Best Car Buying Experience
by dmq on 08/11/2014While we have Honda dealers closer to home, the trip to Leta was well worth the few extra minutes of driving. The facility is fantastic and everyone we dealt with was friendly and professional. Our sales rep, Mike B., was efficient at… keeping the buying process moving all the way through financing & delivery We were in, made the deal, financed and out with our new car in no time at all.2011 Kia Sorento
by knightsteel on 08/04/2014Chris S. sold me and my wife our sorento and we couldn't be more happier. he was the most pleasurable salesperson to work with.Donna at Frank Leta Honda Dealership
by svetlasl on 08/03/2014Denis from - Online Sales Dept - introduced me to Donna. Donna took time to answer all my questions, did the research to find the answers, and this way I ended up being a very happy Frank Leta Honda D customer. I bought the car I wanted - a… Honda CR-V EX-L with Navigation System, thanks to the professional and dedicated Donna's approach to the process. She listened to what I wanted and worked with various departments through the end of it. She even gave me a ride from my home to the dealership on the next day, when I picked up my new car. She made me feel comfortable as I was alone buying a new car for first time. It was a great, stress and pressure free, experience. And the place is very cozy and relaxing, too. While waiting, I was sipping cappuccino and watching TV. All these give me a reason to come back to this dealership in the future.Excellent experience of buying a new car at Frank Leta
by JagreshRana on 07/28/2014Chris S. at Frank Leta is a great sales person. We had a great experience with him while making our first car purchase in US.Brilliant sales person, excellent experience
by rajkrana on 07/28/2014Chris S. was the person who took us through the process of purchasing a Honda Accord. He was an excellent salesperson and did a good job in convincing us that this was the right car for us. He was friendly, approachable and knew what would… suit us best. All in all, we had a great experience having this car.
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area