Lithia Chrysler Dodge Jeep Ram of Billings
Customer Reviews of Lithia Chrysler Dodge Jeep Ram of Billings
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85 reviews
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Krista Judisch
by KristaJudisch on 02/23/2018I had a great experience purchasing my first vehicle from Lithia in Billings. The staff made me feel extremely comfortable.2014 Dodge
by Hollandps on 02/28/2018Dean, the service associate I spoke with and told my troubles to was very kind and helpful. He had some recommendations and fulfilled all my requests. I am very pleased.Dads Truck
by WildBillsTruck on 02/21/2018Always a pleasure to deal with staff at Lithia, especially Josh McEachronGreat as always
by WitchMama on 02/14/2018Always have a great experience. I will continue to take my vehicles in for service.Served
by Bconstmt on 12/21/2017Always taken care of feels good to be able to go there without worryReview
by Hirschi on 07/09/2017updated 07/25/2017Only issue I had with my experience was the long waits on the phone waiting to speak to a service person. But when I did finally speak to someone they were very pleasant to deal with.Service
by zeus256 on 07/14/2017I was in and out as promised. Very friendly and professional staff.Great service
by DJ_CTRL on 07/11/2017Thank you for speedy oil change a vehicle check. This was the second time I'd been in within the last month and staff were all incredibly courteous and very helpful.BUYER BEWARE
by Wochoa7 on 05/12/2017I stopped in with a mail in offer. A traveling salesman named David told me that I could bid an offer $20,000 below asking and it may be accepted. I asked if I could back out if it was accepted and was told I could. I was asked how much I… could pay each month and how much I had for a down payment. Also, I was asked what type of vehicle I desired. After David wrote everything I said down on scratch paper, he asked me to initial my answers. He then told me my offer was accepted and I had bought the truck. I asked if I could back out and he said no you signed and bought a truck. After I discussed this with my wife who is a us citizen, she knew I was deceived and helped me complain. We met with Austin, the gm and Nate, sales manager. They also brought in the finance lady. I explained my situation and my wife explained that I am not a us citizen and have a language barrier as I am a spanish speaker. My English is fair, however I have trouble retaining information. The GM said that is "crap" and would not help us out of this deal. The worst part, I am in 55,925 on a 34,000 truck. BUYER BEWAREDoor lock switch replacement & oil change
by raminthicket on 02/27/2017Best service manager I have encountered in my 5-1/2 years of coming to this dealershipExcellent overall service
by Jeep14owner on 12/10/2016Excellent overall service with Lithia and our salesman was great!! Thank you Bryan for making our vehicle shopping a positive experience.Always Happy
by Navynavy on 10/23/2016I am always Happy with the results of my needed services at Billings, MT Lithia Jeep,Chrysler, Dodge.Great buying experience
by crisrodg on 10/06/2016updated 10/16/2016Everyone was very friendly at this dealership and made buying my new truck a great experience. Also pleased when I found out they were delivering the truck to my home, which was 80 miles from their location.Oil change, tire rotation
by Superteej79 on 10/14/2016Got oil change and tires rotated!! Josia Loven always a pleasure to do buissness with you!Bought an airplane ticket for their vehicle!
by steven2007 on 09/23/2016First off I had a phenomenal experience with Lithia of Billings! I'm an officer in the Army stationed at Fort Irwin, CA. I was looking for a specific vehicle and opened up my search to see what was around the country and found the exact… vehicle I was looking for at Lithia (used 2015 Chevy Silverado HD 2500 Diesel with Deep Ocean Blue paint color and High Country option). Having done the research on both NADA and KBB I knew what a good price for this particular vehicle would be; however, their vehicle's price was not only good it was fantastic! Initially I was a little skeptical because the price seemed to good to be true but after talking to the dealership and having them send me pictures I was very comfortable placing an offer on the vehicle even though I was not able to see it in person. Upon hearing that they accepted my offer I bought a plane ticket to fly up there and drive the truck back to CA. They agreed to hold it for my for the three weeks I needed to get the free time to fly up there and they also agreed to have it cleaned and topped off for me upon my arrival. On top of all that they even agreed to pick me up at the airport and bring me back to the dealership. When I arrived the vehicle was as described and I couldn't have been happier. I've never been to Montana before but my experience with Lithia as was as the beautiful landscape made me want to experience more! Billings you should be proud of your local dealership and how fantastic a job they are doing especially to outsiders, a great representation to an amazing community! I would like to recommend Cameron Swift (my main representative during this purchase process), BJ Mayhood ( the representative that picked me up at the airport and had a great conversion all the way back to the dealership), and a newer female dealer that explained the features of the truck to me prior to me heading back to CA (sorry I was unable to remember your name, but thank you).rotation of tires
by purplerflames on 09/13/2016Rotation of stock tires on a new truck should be discounted when service is preform on it. Till they are replaced that is!Ram Service
by zeus256 on 08/27/2016Everything went great. From the minute we pulled up and our service advisor, Josiah, met us immediately, until he handed us our keys when our Ram was ready to go. Thank YouUsed car purchase
by Jeffmindy on 06/22/2016updated 07/06/2016Salesman was awesome. Went over features of the car before we left and followed up with a phone call a few days later. Said to call if we had any questions. Finance was great about finding us additional maintenance pkgs.Service Department
by ColonelR on 06/11/2016I recently had an oil change on my Jeep Wrangler. Although I didn't make an appointment they were able to work me in and the oil change was accomplished in a very short amount of time!New College Car
by ZappsWorld on 06/11/2016I went in to just check out a car and ended up driving it. The only thing was... it was a manual. I hadn't ever driven a manual before, but my salesman (BJ Maywood) took the time to let me learn on my test drive! I ended up purchasing the… car about a month later. They didn't bother me like other dealer lots. I didn't receive weekly phone calls or anything, I just came in and asked if I needed anything, and they were very helpful. BJ also noticed that my AC wasn't working very well right after I drove my new car off the lot and let me know. They are now going to fix it for free!Pure satisfaction
by Shaetownsley on 05/06/2016Thank you for the great deal on a brand new pick up! My husband and I couldn't be happier and will be back to buy abother vehicle as soon as we are ready!
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About our dealership
Are you looking for a Dodge dealer near Sheridan, WY to take care of all of your automotive needs? We understand that desire. After all, who wants to travel to several places if you can find an auto dealership that solve all of your sales, service, and parts needs. If you are looking for that full-service experience, you don't need to search all over Cody, WY, you can come to Lithia Chrysler Jeep Dodge RAM of Billings, located at 2229 King Avenue West in Billings, MT. We have everything you need to have the customer service, staff, and resources for you to have a fantastic experience while you are here.
Amenities
- Instant Financing