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Customer Reviews of Honda of Lincoln

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54 reviews
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  • Awesome customer service

    5 out of 5 starsby T195119 on 05/10/2019

    The best car shopping experience in recent memory. Thank you so much for making the experience flawless.
    • Thank you for sharing your experience with us. We are so glad you had a great one.

      by Honda of Lincoln on 05/14/2019

  • Excellent Experience

    5 out of 5 starsby AlishaHanshaw on 04/26/2019

    Our experience with Honda of Lincoln was great. The service we received from Spencer during the sales experience was flawless. Spencer was professional, articulate, acknowledged our position, and most of all was never pushy or over-zealous.… He allowed us to make our own decision on our own timeline and in turn, moved our buying decision up by a few months. Our experience with Chad was also great. He was easy to talk to and pleasant to be with. Overall, our sales experience with Honda of Lincoln was superior, especially considering other experiences we have had with other dealers in the Lincoln/Omaha area. Thank you, Honda of Lincoln.
    • Alisha, thank you for choosing Honda of Lincoln for your vehicle needs. We're pleased to hear Spencer and Chad helped to make your experience an enjoyable one. Thank you for taking the time to share your experience with us and we look forward to seeing you again next time.

      by honda_lincoln on 04/30/2019

  • Very pleased

    5 out of 5 starsby Sewardbuyers on 01/18/2019

    This is the third vehicle we've purchased from this dealership. Any servicing done is done at this dealership. We are very picky people...we like the best!
    • Thanks for being great customers. We're always happy to help.

      by honda_lincoln on 02/13/2019

  • Awesome Service!

    5 out of 5 starsby CJ on 01/16/2019

    Honda of Lincoln has a great service department. It’s the only place I trust to take my vehicles.
    • Thanks so much for taking the time to post a review about our dealership and we are glad that your experience was great.

      by honda_lincoln on 02/18/2019

  • Great service

    5 out of 5 starsby carrepairs1 on 10/22/2018

    Customer service and mechanics are exceptional.
    • Thank you! That's exactly what we like to hear! See you again next time.

      by honda_lincoln on 10/26/2018

  • New Car Sales

    5 out of 5 starsby BuyerofHonda on 10/22/2018

    Calvin West did a great job of explaining everything to me when I purchased a new Honda CRV Touring. He has also answered all my questions on follow up calls I have made to him. I have always had great service with the Service Dept. and the… salesmen at Honda and that's why I went back and traded my new Cadillac for a Honda. Thank you!
    • Thank you for continuing to choose Honda of Lincoln for your vehicle needs. We're happy to hear Calvin provided you with the excellent customer experience you deserve. Please feel free to contact us with any questions you have and enjoy your new CR-V!

      by honda_lincoln on 10/26/2018

  • 2018 Pilot

    5 out of 5 starsby NikiTrumble on 07/18/2018

    The service team at Honda of Lincoln has always been top notch. My husband and I have purchased 3 vehicles there and always feel we are in good hands with their services team!
    • Thank you for your continued loyalty to Honda of Lincoln and thank you for sharing your experience with us. See you again next time!

      by honda_lincoln on 07/20/2018

  • New Starter and Maintenance

    5 out of 5 starsby CarJunkie on 06/27/2018

    The starter went out on our 2005 Honda Accord unexpectantly. They were able to fix it the next day and take care of some scheduled maintenance items as well. Very happy with Honda of Lincoln
    • That's great to hear! Thank you for your review of your experience. We look forward to seeing you next time.

      by honda_lincoln on 06/29/2018

  • Service

    5 out of 5 starsby carrepairs1 on 06/25/2018

    Service intake was speedy. Workmanship was explained in detail and my vehicle was done in the time promised. Ride service was also very prompt.
    • We're happy to hear you enjoyed your experience. Thank you for taking the time to share it with us.

      by honda_lincoln on 06/29/2018

  • Fair and excellent service

    5 out of 5 starsby Albert15 on 05/27/2018

    The starter motor on my 2013 Accord, with 20,000 miles, wore out. I thought this situation was rather unusual and expressed my concerns to the service adviser. He spoke with his superior. I was offered a reduced price for this repair, which… I considered very fair.
    • Albert, we're happy to hear we were able to get your repair done for a fair price. Thanks for your feedback. We're always happy to help.

      by honda_lincoln on 05/29/2018

  • Posted cost of service does not fully detail cost of service

    4 out of 5 starsby mellowbob on 05/20/2018

    I made an appointment for my 2006 Honda CRV. It was for an 110,000 mile service. I did this all on line not talking to a service advisor. The service posting included a listing of all items that would be checked. It included a valve… adjustment and spark plug replacement plus four or five other items that would be checked, suspension, brakes, etc. At the end of posting a price was listed. I believe it was $256.00 Dollars. The Cost of the actual Service was $593.52. I did also have a Oil change and Serpentine Belt replaced. Now I assumed that the price listed on line must have been a quote for either the Labor Cost or the Parts Cost. The break down of Cost WAS Labor $318, Parts 247.89, MISC 11.09 less insurance $2.00 and sale tax $17.97 Serpentine Belt cost $94.67, $60 labor. I was called by Service Advisor about the Belt. Cost and Labor Was explained to me for that and I told him to replace it. So that make the Labor cost of the 110,00 service 258.57. Very close to the amount listed on line for the 110,000 miles service. So if the listed price on any service on line is a Labor Cost, I would hope you would list it as Labor for the Service not included Parts. As the listed price could cause confusion if not stated as labor cost. My care runs great and I am happy with the service performed. I told the Service advisor about my concerns when I picked up my CRV and explained to him the concerens I am telling you here. Robert Bixler
    • Thanks for your detailed feedback, Robert. We're always happy to make improvements. We appreciate you taking the time to leave us a review and we look forward to making your experience a great one next time as well. Thanks.

      by honda_lincoln on 05/23/2018

  • Great Service

    5 out of 5 starsby vanack47 on 05/15/2018

    I have had my Hondas serviced here for 6+ years and have always been extremely satisfied
    • Thanks for continuing to trust us with your vehicle needs! We look forward to seeing you again next time.

      by honda_lincoln on 05/16/2018

  • New CRV

    5 out of 5 starsby BCN2018 on 05/02/2018

    I moved from a 12 year old sedan to a CRV. Salesman was perfect, very informative and accommodating but not pushy. He spent as much time as I needed to go over all the features and make sure that I was comfortable with the vehicle. I… highly recommend Honda of Lincoln.
    • Thanks for sharing. We know you'll love the switch to a CR-V. Enjoy!

      by honda_lincoln on 05/02/2018

  • Excellent experience

    5 out of 5 starsby Michelle on 04/27/2018

    Greg and Ron took excellent care of me during my Honda Ridgeline purchase. You both are a true testament of professionalism and integrity. I cannot thank you enough, your excellence of service is what keeps me coming… back. Sincerely Michelle
    • Michelle, we're happy to hear Greg and Ron provided you with the excellent customer service you have continued to expect from our team. Thanks again for choosing Honda of Lincoln. Enjoy your new Ridgeline!

      by honda_lincoln on 04/30/2018

  • Second Honda purchased from Honda of Lincoln

    5 out of 5 starsby TheBoss on 04/25/2018

    We were contacted by Honda in 2015 about a recall on our Honda Pilot while there waiting we walked through the lot just looking at all the vehicles. Staff was helpful but not pushy and knew we were just looking while we wait. So in 2016… when it was time to replace one of our vehicles we returned to Honda to purchase our 2016 Civic. We had such a great experience that we returned again this April to replace our Pilot with a 2018 Accord. We found the staff to be knowledgeable, friendly, and not pushy. After purchasing our Accord, the salesperson Caleb took the time to walk us to our new Accord and show us how to use all of the features and customize them to our liking. He then went to our Civic and helped us change some of the settings on that vehicle as well. We've been really happy with our experiences so far and with a teen driver and 2 more soon to be teen drivers we will be returning.
    • Thank you for continuing to be a loyal customer over the years. We appreciate your business and you taking the time to leave us a 5-star review. Enjoy your new Accord and we look forward to helping you find the perfect vehicles for your teens when the time is right! Thanks!

      by honda_lincoln on 04/25/2018

  • Honda of Lincoln Service

    5 out of 5 starsby JTMac66 on 03/19/2018

    Simple maintenance on my leased Honda Pilot. No appointment drive up, and was in and out in less than 30 minutes! Fast & efficient service!
    • Thanks for sharing. We are pleased to hear you enjoyed your experience. See you again next time!

      by honda_lincoln on 03/21/2018

    • Thanks for sharing. We are pleased to hear you enjoyed your experience. See you again next time!

      by honda_lincoln on 03/21/2018

  • Windshield Repair

    5 out of 5 starsby SJPETE13 on 02/24/2018

    Service personnel very friendly; did the work timely and as promised.
    • Thanks for sharing. We are happy to keep your vehicle running safely!

      by honda_lincoln on 03/02/2018

  • Car repairs

    5 out of 5 starsby Carrepairs on 02/24/2018

    Exceptional, honest , reasonable cost, and detailed explanation of what services were recommended for my car.
    • That's what we like to hear. Thanks for taking the time to share your experience with us!

      by honda_lincoln on 03/02/2018

  • Great Service

    5 out of 5 starsby c_aydence on 01/01/2018

    Honda of Lincoln service department is great and always listens to your needs and gets it done
    • Thanks for sharing. We are happy to help!

      by honda_lincoln on 02/16/2018

  • Excellent Experience

    5 out of 5 starsby JoBrio17 on 09/21/2017

    Our first visit to Honda of Lincoln will not be our last. Our salesman, Russ Meyer, made our experience more enjoyable than I could have hoped for. We had planned to spend the day going to various dealerships, but this was our only stop.… Russ was so friendly, accommodating, professional and knowledgable. He seems genuinely interested in making sure his clients leave knowing they were respected and listened to Β– bonus for us is that we also left with a vehicle we're sure to love. Everyone we met there was pleasant and courteous. Justin Wiley, the Finance Manager, was also great to deal with!
    • Thanks for sharing! It's wonderful to hear that you had such an enjoyable experience. We look forward to seeing you again soon. Enjoy your new Honda!

      by honda_lincoln on 09/25/2017

  • Honda Of Lincoln Review

    5 out of 5 starsby Haylee22 on 09/08/2017

    I had a great first time here at Honda of Lincoln! I bought my first car and Honda of Lincoln really made it special! I had a Great Salesman Greg Hoag he was so polite and so helpful and really made my first car purchase not to scary! I… would really recommend him to anyone!One of the managers Andrew Goodyear was also very nice and helpful with my car purchase and worked with me. I also had a great experience with the Finance Director Chad Erwin, he was so helpful and understanding with telling me everything I possibly needed to know! Very kind and professinal! Super excited to have purchased my First owned car with Honda of Lincoln! Thanks!
    • Congrats, Haylee on your first car purchase. We're happy to hear our team made your experience exciting and special. Enjoy your Honda Civic and feel free to contact us with any questions you may have.

      by honda_lincoln on 09/14/2017


About our dealership

Honda of Lincoln is proud to serve Nebraska drivers who value high-quality vehicles at incredible values. As the first Honda store in the entire state, our dealership has been providing Honda sales, service and financing for over 40 years. We are one of the largest Honda dealers in the district, and we have worked hard to build a reputation that proceeds us in the community. From our involvement with Breast Cancer Awareness and the Humane Society to our commitment to the local Chamber of Commerce, Honda of Lincoln is dedicated to giving back to the community that has supported us for all these years.

Amenities
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Express Service
  • Customer Lounge Area