Customer Reviews of Mercedes-Benz of Henderson
Review type:
Excellent Service
by Natalie Lim on 07/20/2022Rich Woodford has provided us great service for many years. He values relationships, is proactive and a good communicator!Shaun is amazing!
by Layal Zoueihed on 03/29/2022Purchasing a car has never been my favorite thing to do. Shaun made the process so easy, he listened to our wants and made it happen. It was a pleasure working with him and we would definitely recommend him to all of our friends. We… appreciate the time and dedication.Hi Layal! Congratulations on your recent purchase! Thank you so much for choosing Fletcher Jones and taking the time to acknowledge Shaun! We will be sure to pass along your kind words and gratitude! Take care, Your friends and family at Mercedes-Benz of Henderson
Exceptional experience
by Belinda Patton on 03/16/2022Scott Ackerman was very professional and detailed. Made our experience enjoyable. It was a pleasure working with him. Your company is lucky to have him.Hello Belinda, Thank you so much for taking the time to acknowledge Scott and the excellent experience he has provided you! We truly appreciate your business and we look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Henderson
GLE purchase
by New vehicle purchase on 01/30/2022Just purchased a new GLE 350 at hend Mercedes and my experience was great. Trent was my salesman and I couldn’t be happier. Great guy great experience. I’ll be back.Hello! Congratulations on your beautiful new GLE 350! Thank you for working with Trent and the team. We look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson
1st class Service
by Sam Coleman on 01/23/2022Shaun was incredible, and the process was seamless. This my 3rd card from MB Henderson and I’d gladly drive 45 minutes to get that level of service any day!Hello Sam! Thank you so much for coming in and working with Shaun. We are pleased to hear you had an amazing experience and we've been honored that you've gotten 3 cars from us! We look forward to working with you again when you need service next. Best, Your friends and family at Mercedes-Benz of Henderson
Thanks Mercedes
by Suz on 01/03/2022Nice Sales person Monica and the whole team was really helpful.Hello Suz, Thank you for coming in for sales and working with Monica and her team! We look forward to assisting you again. Best, Mercedes-Benz of Henderson
My Mercedes-Benz purchase
by Marcus Sheppard on 12/21/2021I would highly recommend buying a Mercedes’ from Mercedes Benz of Henderson. The process from beginning to end was fast and professional.Hello Marcus! Congratulations on your new vehicle! We are pleased to hear of your amazing experience and we look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson
review
by Jimmy on 12/03/2021The staff were so nice and helpfulHello Jimmy! Thank you for coming in. We are so pleased to hear of your amazing experience. We hope to serve you again in the future. Best, Your friends and family at Mercedes-Benz of Henderson
Mercedes of Henderson
by Henderson on 09/01/2021Roger did an excellent job of making my wife and myself comfortable with our purchase. He was very professional and we did not feel any pressure at all for the purchase. The dealership is neat, clean and pristine as I would expect from a… high quality firm. Will consider further purchases when my wife's vehicle is ready for replacement. Great job!Hi there, Thank you for allowing our talented team to be a part of the exciting purchase of your new vehicle! We are so pleased to read about you and your wife's amazing experience working with our sales professional, Roger! Your authentic review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Congratulations and enjoy every mile! Well wishes, Your Friends and Family at Mercedes-Benz of Henderson
Exquisite Car & Service
by Larry B on 08/24/2021After reviewing stock for the 2021 S-class 580 model in which I was interested, I contacted Wyndell at Mercedes-Benz of Henderson and had the most effortless and pleasant experience I have ever had at a car dealership. Every question and… every concern was answered immediately or after confirmation so I never felt like I was guessing about anything. Besides dealing with Wyndell, the sales associate who also accompanied me on a most pleasant test drive, I was also treated as a valued customer by the financial services manager as well as the product specialist. My Mercedes Me account, phone pairing and car profile, etc. were all set up and working to my satisfaction before leaving. Coming from NY and now a NV resident, certain aspects of the insurance and registration processes differ, but I was given everything I needed to ensure that these parts of the new car purchase were properly handled. Adding all this in with the fact that this new car is the best car I have ever owned on so many levels and I can honestly say that my experience with Mercedes-Benz of Henderson leaves me with nothing but A+ memories. (including a picture taken with the car as a souvenir :-) )Hello Larry, What a wonderful review! Thank you for taking the time to share and for your 5 star rating! Our team was thrilled to read that Wyndell and the sales team exceeded your expectations by being honest, helpful & knowledgeable, therefore creating an amazing experience for you! We are truly grateful for the opportunity to serve you and we look forward to doing so for many years to come. Also, welcome to Nevada! Congratulations on your newly purchased vehicle! Enjoy every mile! Happy Driving! Your Friends and Family at Mercedes-Benz of Henderson
Custom Ordered Sprinter
by Jason on 08/10/2021I was referred to Fletcher Jones Mercedes Benz in Henderson Nevada even though I live in San Clemente CA. I cannot say enough good things about this dealership and my salesman Rich. I highly recommend this dealership and any other in the… Fletcher Jones Family. I’ve done business countless times with 4 different Fletcher Jones Dealerships and have been pleased every single time.Hi Jason, Thank you so much for your wonderful review and 5 star rating! Our goal is to provide all of our guests with excellent service and your comments are greatly appreciated. Our team was delighted to read that Rich took great care of you! We are truly grateful for your business and thank you for taking the time to make your way to Henderson! Thank you for the opportunity to serve you and our Fletcher Jones team look forward to serving you for many years to come! Congratulations and enjoy! Well wishes, Your Friends and Family at Mercedes-Benz of Henderson
Excellent experience
by Mercedes purchase on 07/12/2021I have purchased a lot of vehicles in my long life but my experience with Mercedes of Henderson was the best of all. I felt extremely well taken care of and appreciated. I highly recommend salesman Roger Campbell and the rest of the folks… working there if you want a great purchase experience.Hello, What a wonderful review! Thank you for taking the time to share and for the 5 star rating! We are thrilled to read that Roger and our sales team took great care of you as well! We are truly grateful to have earned your business and we look forward to serving you for many years to come! Congratulations and enjoy every mile! Warm regards, Your Friends and Family at Mercedes-Benz of Henderson
Trent Jenkins
by Raphael on 06/11/2021Trent Jenkins is still the best, honest, true sales adviser in the market for car sales. You will never go wrong and get the best deal from him. I have been dealing with him for more than 10 years, bought around 7 premium cars from him and… was always superbly satisfied with the results, both actual and after sales service.Hello Raphael, Congratulations on your 7th vehicle with Trent! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Trent the privilege to earn your business over the past 10 years! We are truly flattered to have such heartfelt recommendations and appreciate you being a loyal guest. It was our pleasure to help you get to know every aspect of your vehicle and being able to reach the perfect pricing to care for your seventh vehicle with us! We're wishing you many miles of enjoyment! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson
My purchase
by Daniel Zuniga on 05/15/2021The service at Henderson Mercedes was excellent. Sales representative was outstanding.Hello Daniel, Thank you for allowing our sales and service teams the true pleasure of assisting you! We are thrilled to learn that our entire team served you well as we are committed to see that our guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Take care, Your Friends and Family at Mercedes-Benz of Henderson
Best car buying experience ever!!
by Ami on 04/20/2021I’ve purchased a handful of vehicles over the years & this was by far the best buying experience ever! Michael & Roger are the best! Never felt pressured and they answered all of my questions and worked with me every step of the way! I am… so happy with my new car!! Thank you Michael & Roger!Hi Ami, Congratulations on your recent purchase with us! We are so appreciative of your feedback about your experience with us. I am very happy to hear that Michael & Roger were able to deliver such an amazing experience throughout your car buying purchase. It brings us so much joy hearing that your experience was pressure free and knowledgeable! We'll be sure to relay over the kind words expressed on your behalf! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Welcome to the Fletcher Jones family! All the best, Your Friends and Family at Mercedes-Benz of Henderson
MB Henderson
by MB Henderson on 04/03/2021The staff and support were excellent. It was a fair deal for both me and the dealer. They answered all our questions and made it a pleasant and painless experience. ThanksHello, Guest satisfaction is important to us and we could not be more pleased to have you complement our sales team on their level of service by rewarding us with your 5 star rating and first class recommendations! Our team is truly grateful for your business and the opportunity to serve you! Congratulations and we hope you enjoy every mile! Driven to Excellence, Your Friends and Family at Mercedes-Benz of Henderson
Superb Transaction
by Benz Guy on 04/01/2021This is my 13th Mercedes-Benz purchase since 1982 and the smoothest, most enjoyable of all. From start to finish, every touchpoint with a person at this dealership was respectful, personal, and additive to the experience. This included… sales, sales management, service management, finance, and vehicle orientation team members. There is Swiss-watch precision to their process, and they add the oft-forgotten human element and personal involvement to that, creating an enjoyable and (for other dealers) enviable experience. This was a wonderful transaction and experience! Many thanks!Hello, Congratulations on your 13th Mercedes-Benz!!! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that our team was able to deliver such an amazing experience throughout your car buying purchase. It brings us so much joy hearing that the entire sales and finance team was helpful, knowledgeable, and assisted you the best experience possible! We'll be sure to relay over the kind words expressed on your behalf! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson
Easiest car buying ever!
by ARichards on 07/13/2019updated 07/19/2019Trent did an amazing job to make my purchase seamless and enjoyable. He is professional, valued my time and listened to my needs. He has raised the bar for my car buying experience!Hi, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson
The best place to buy a car!
by TD on 05/25/2019updated 05/31/2019This was the fourth vehicle (Metris, GLA 4 Matic, Sprinter Crew & E300W) I purchased here at Mercedes Benz of Henderson. It was the third vehicle I bought with the assistance of consultant DAVE BURCHELL. He is easy to do business with.… The is no pressure service, a huge inventory, great trade in values, and an exceptional new car delivery process. Mercedes Benz of Henderson is a very professional, clean and comfortable place to shop for a car, SUV or van. See Dave, he'll work hard for you.Hi TD, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Dave. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Henderson
The best experience
by Mzhammer07 on 05/28/2019The staff from start to finish was perfect. From customers service, professionalism, knowledge, and selection of cars, I can safely say that this was the best experience Iâve had. I would recommend to anyone!! Thanks again!Hi, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson
Excellent and Professional
by Gdubzee on 10/05/2018We had a very pleasant experience purchasing a new car for my wife.Hi, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson
Mercedes-Benz GLC-Class
Mercedes-Benz C-Class
Mercedes-Benz GLA-Class
Hi Natalie, The team at MB of Henderson strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Rich has always been helpful and knowledgeable for your MB. We are grateful for your business and we look forward to serving you for many years to come! Regards, Your Friends and Family at Mercedes-Benz of Henderson
by Divani C on 07/21/2022