Grappone Honda
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Customer Reviews of Grappone Honda
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Exceptional Sales Experience!
by SusanMG on 04/14/2025
Grappone Honda made purchasing a new vehicle an stress-free experience. Our sales person, Christy, was knowledgeable and helpful throughout the process. This is our 7th Honda and we highly recommend Christy and Grappone Honda for your… next vehicle purchase.
1913 reviews
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Fit Tire Wear
by Bonnie on 10/10/2019updated 10/16/2019Helped to solve Fit problem with early tire wear.90,000 mile Service
by Lauraine on 10/09/2019updated 10/16/2019All employees care! They explain the service, make sure you are comfortable during the wait. A followup on service is always done before you leave.Five stars
by Diane on 10/07/2019updated 10/16/2019Easy to make appointment and the service was done quickly while I waited.Great service, went out of their way to help.
by Sue on 10/06/2019updated 10/16/2019Being able to pull in under cover at the door and have a friendly representitive take it from there. The service was great, I made a mistake and scheduled my appointment in a different city but they went out of the way to work me in.Great experience
by Christine on 10/07/2019updated 10/16/2019No pressure, no haggling, and everyone was friendly. As a single woman shopping for a car, I was particularly pleased that the salesman assumed I knew what I was doing.Great experience!
by Anne on 10/06/2019updated 10/16/2019I liked how upfront everyone was about pricing and details in the car. There was never a "gotcha" moment and I never felt like I was having to argue for what I wanted. I didn't feel any pressure and I felt very comfortable to make the… decision that was right for my family. We had a great experience! Colin was fantastic to work with.Everyone very pleasant
by Beverly on 10/14/2019Everyone very pleasant to deal with and helpfulRC
by RC on 10/14/2019Everyone (from the initial contact via phone to the advisory staff and techs) were very friendly, efficient and made me feel like my car was in good hands.Another great service visit
by Tom on 10/14/2019My service was completed within the promised time frame, and all requested services were performed. I was kept informed during the process and consulted on optional recommended services. Check-out was easy and convenient.Great dealership
by Adam on 10/14/2019Great service. Fair pricingExcellent
by Susan on 10/14/2019Service manager was very knowledgeable and helpful with all aspects of my visit. Very nice young man with super people skills!!!Grappone can't be beat!
by Cheryl on 10/13/2019Kevin was awesome. The process was smooth and I never felt pressured. He explained everything and made recommendations that made sense for me.10+++
by Deborah on 10/14/2019The best Customer Service ever!! Very knowledgable and extremely helpful.Review
by Kevin on 10/05/2019updated 10/11/2019You were courteous and professionalHonda Oddessy Service Review Late September 2019 from an owner and customer
by Allen on 10/04/2019updated 10/11/2019Polite service personnelComfortable
by Kathleen on 10/03/2019updated 10/11/2019Comfortable and easy to go through with this visit! Friendly staff!Service
by Erle on 10/03/2019updated 10/11/2019Staff was courteous and commitment was kept.Great experience
by Jocelyn on 10/03/2019updated 10/11/2019Easy to schedule online, friendly staff and great waiting area!Great Staff!!
by Kim on 10/10/2019Excellent communication over the phone from the receptionist. Friendly and helpful staff.Grappone Honda - Concord, NH
by Jeff on 10/10/2019I was particulalrly impressed with the sales associate Erik, who took a friendly, informative, no pressure approach to my car purchase. In addition, the pricing, interest rate, and trade-in value were all excellent.Great customer service
by Nancy on 10/10/2019Great customer service. Alisha was extremely helpful and very professional.
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