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Customer Reviews of Dover Honda

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93 reviews
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  • Hassle-free

    5 out of 5 starsby Mary on 12/16/2023

    Recently bought a new CR-V from Bob Drake at Dover Honda. He was knowledgeable without being pushy, making the whole experience easy. Would definitely contact him next time I need a vehicle.
  • Recall

    4 out of 5 starsby Kristy35 on 07/20/2023

    I had a recall on my Honda CRV. They completed the the recall in a very timely manner.
  • Excellent Service!

    5 out of 5 starsby Don M Lar on 07/15/2023

    I highly recommend Michelle from Dover Honda if you are looking to purchase a vehicle. She was down to earth and answered all of our questions.
    • Hi Don, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

      by Abbott Carter on 07/18/2023

  • Dover Honda Review

    5 out of 5 starsby emmabychok on 06/22/2023

    My experience at this dealership was very pleasant. It was my first time buying a car, and Allan was thorough in answering questions and explaining the process to me. Becky, provided a clear outline of all the finances to ensure that I understood. Overall, the people at this dealership were very helpful, and I enjoyed how easy they made this process for me!
    • Hi, we're happy you found our staff to be so supportive during your experience here at DOVER HONDA. Please don't hesitate to reach out if there's anything additional we can do for you.

      by Nora Sutter on 06/27/2023

  • Prompt, efficient service

    5 out of 5 starsby Wyldcannon on 05/11/2023

    Had a problem with my starter, Dover Honda was able to identify and solve the problem quickly
    • Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

      by Lily Veronica on 05/13/2023

  • Awesome team

    5 out of 5 starsby Cmacd123 on 04/25/2023

    Happy crew ready to help you out.
    • Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

      by Sarah Rudolph on 04/27/2023

  • Best Price, Great Experience, Worth my 100 mile drive!!

    5 out of 5 starsby Jon on 03/29/2021

    Emailed/Internet Inquiry with about a six Honda dealers with 100 miles of me. Two actually responded with a live person emailing and offering to help price what I was looking for (CR-V EX), the others were either auto-responders or bots. I was able to get a no-haggle bottom line price from Jill in a 5 minute phone call. Saved me $750 from the next lowest price. Showing up to buy it was a pleasant experience, something I seldom would say about buying a car from anywhere! Good people, no pressure, employee owned, highly recommended.
  • Wrote off as a non-serious buyer... big mistake

    1 out of 5 starsby annoyed prospective buyer on 03/03/2020

    Do not waste your time going here. I went here first to test drive a car I was thinking about getting, and the sales staff at first seemed fine. Sure, we waiting in the lobby for a little bit while we were completely ignored by the receptionist (seriously, it was really weird... just blank face, typing away on her computer, not caring that we were standing right in front of her). My partner and I were just about to walk out when a sales woman finally came up to us. I found it very obnoxious that she had to run to their manager after every little thing. It felt like I would even introduce myself and then suddenly she was in the back office with her manager discussing things. After I test drove the vehicle (that went fine) I asked to see numbers run. We ended up leaving with the promise of numbers being sent to us the next day. They were, but they didn't coincide with the price range I gave her upfront. After that, it became extremely clear she wrote me off as a non-serious buyer by the way she texted me and then VERY QUICKLY dropped the conversation saying she couldn't help me in the slightest. She had promised to look around and try and find a vehicle that she could make work for me. That was never done and, she instead, told me good-bye. Since she wrote me off so quickly as a non-serious buyer, I went to another dealership this weekend and purchased a much better car than what I had even test drove at Dover Honda. Her loss.
  • Charley Lawrence was AMAZING

    5 out of 5 starsby Justine on 02/25/2019

    We decided we needed to upgrade our car when our family grew and Charley helped us beginning to end. He was never pushy and made sure we found our perfect fit. We couldn’t of had a better experience. Thank you again charley!
  • Compared the the other local dealer...

    5 out of 5 starsby kevina1 on 06/08/2018

    So I liked the service department so I decided to buy a car there not ever wanting to go back to the another Honda dealer in Stratham. You have to go into any car purchase being knowledgeable. So it started a little rough and ended well. The sales manager is did a good job. Comparatively a good dealer.
    • kevina1, Thank you for sharing your recent experience with us. I am happy to hear that your car buying experience was better than some of those you have had in the past at other dealers. As an employee owned company, your satisfaction is always our number one focus. Congratulations on your new vehicle and thank you for your business. We look forward to seeing you at your future service appointment. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 08/20/2018

  • Honda Service is the Best~~!!!!!

    5 out of 5 starsby Yeyeya57 on 05/02/2018

    From the sales Dept,(Rick Stern) to the Service Dept I am Very happy with Dover Honda...The service people take care of my car like they take care of their own.. Steve always sends me to the right techs...Rick sold me my Honda Fit and I love it~! Thanks all !!
    • Yeyeya57, Thank you for sharing your experience with us. As an employee owned company, your satisfaction is always our number one focus. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 08/20/2018

  • Satisfied Customer

    4 out of 5 starsby Stra123 on 04/18/2018

    Short and sweet of it. They got me in right away, gave me a loaner, emailed the recommendations for work to be done. They didnt try to get me do do the ones I wanted to wait on and had the vehicle done in a timely manner. Price may be fair , just wish labor wasnt so high.
    • Stra123, Thank you for sharing your experience with us. As an employee owned company, your satisfaction is always our number one focus. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 08/20/2018

  • Recall work done well

    5 out of 5 starsby The_Rab on 04/13/2018

    The second row seat recall was completed in less time than expected. Waiting area was very pleasant. Good coffee!
    • The_Rab, Thank you for sharing your experience with us. As an employee owned company, your satisfaction is always our number one focus. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 08/20/2018

  • Professional and Timely

    5 out of 5 starsby GaryNovak on 04/03/2018

    Jim and his team were professional as always.
    • Gary, Thank you for sharing your experience with us. As an employee owned company, your satisfaction is always our number one focus. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 08/20/2018

  • Great service without hassle

    4 out of 5 starsby Jerrysmom on 03/27/2018

    Had a great experience. My salesman was very patient with me and got me the car I wanted.
    • Jerrysmom, Thank you for sharing your recent experience with us. I am happy to hear that your car buying experience was great! Thank you for your business and congratulations on your new car. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 05/30/2018

  • oil change

    5 out of 5 starsby ebony0318 on 03/26/2018

    it was done properly with care !
    • Thank you for sharing your experience with us. As an employee owned company, your satisfaction is always our number one focus. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 08/20/2018

  • There is no place like DOVER HONDA (while clicking my heels)

    5 out of 5 starsby JDeFreze on 03/20/2018

    The best experience I could have hoped for! Better than my first experience 12 years ago! Bob and Alan were simply the best....better than all the rest! As a single mom who loved her 12 year old Pilot, I could not have been more at ease and they made me feel like a member of the family!
    • JDeFreze, Thank you for sharing this fantastic story with us! It is reviews like this that make it fun coming into work each day. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 05/30/2018

  • Terrific Service at Dover Honda

    5 out of 5 starsby LaurieMac1 on 03/06/2018

    I bought my Honda Civic from Dover Honda, and, for the first time in my life, have chosen to bring it to a dealership for all servicing. I have already put over 27K miles on my car, despite the car being only 10 months old (I commute to a job 2 states away). Every time I've brought it in for service, I have been impressed with the professionalism and kindness of every employee, the cleanliness of the entire facility, the real attention given to my car and to my needs as a high mileage commuter. I also love that I never feel as though anyone is trying to 'sell" me something (for example, on my latest trip to Dover Honda, I thought I'd have to have the tires rotated, but was pleasantly surprised when told I didn't need that service this trip). Their commitment at Dover Honda is to overall excellence in service, and they deliver.
    • LaurieMac1, Thank you for sharing your experience with us. As an employee owned company, your satisfaction is always our number one focus. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 08/20/2018

  • Excellent service!

    5 out of 5 starsby waitkc112 on 02/12/2018
    updated 02/28/2018

    I had an excellent experience at Dover Honda, the staff was wonderful and went above and beyond with making my experience there great.
    • Waitkc112, Thank you for sharing your recent Dover Honda experience with us. I am happy to hear that our staff provided you with an excellent experience.Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 05/30/2018

  • Great service!

    5 out of 5 starsby Honeycrisp on 02/22/2018

    All of the people in the service department were very helpful and respectful. My Honda Fit looked great; clean and in top running condition when I left! Thanks guys!!
    • honeycrisp, Thank you for sharing your experience with us. As an employee owned company, your satisfaction is always our number one focus. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 08/20/2018

  • 2018 Honda H-RV

    5 out of 5 starsby Kathy2018 on 02/20/2018

    I went in for a recall on my vehicle and was offered an option of an exchange program that was being offered. Ended up leasing a brand new car (first ever) and I just love it. The sales people were amazing. So glad I stayed with a Honda.
    • Kathy2018, Thank you for sharing your recent experience with us! I am happy to hear that you took advantage of our vehicle exchange program and that you are loving your new car. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

      by ebbenzall1 on 05/30/2018


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