Customer Reviews of Irwin Hyundai
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205 reviews
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Go here if you want to ruin your day.
by Billy Q on 09/13/2024updated 09/20/2024Please respect yourself and go anywhere else. This place has awful business practices and are dishonest to boot. There are good car dealers in the world juts not this one. Sales and service have been sooo awful never going back.Outstanding service
by Meeran on 02/27/2023We recently bought Hyundai Santa Fe from Irwin Hyundai. I worked with Tom Whitney, he provided excellent service right from the beginning. He is very professional, helpful and extremely kind. As I come from out of state, he ensured all… paper work is done over the phone and provided me with the best car buying experience. There was no pressure to buy any add-ons or warranties and you just pay the price of the car. Amidst his busy schedule, Tom took time to explain all features of the car. I’d recommend anyone to call Tom if you are planning to buy from Irwin HyundaiPassed inspection
by Joann on 02/05/2023Kaylynn kept me updated during my inspection as to when it was readyUnbelievable service!
by K Sanford on 02/05/2023The service provided by Irwin Hyundai is amazing, and truly second to none. I love my Hyundai, but it is the service department that will always keep me coming back to Irwin. Kaylynn treats you like (better than) family. When my car… battery died and I was stuck in -15 degree weather, she was a lifesaver and I can't thank her enough.Great service
by Bee on 01/25/2023Great customer service here! Kaylynn was extremely helpful on the phone and in store and went above and beyond to help me.Service satisfaction!
by Joanne Heath on 07/24/2022I dealt primarily with Steve from service. He and his team promptly looked as my car as soon as it was dropped off, let me know the issues via a video and breakdown sheet. He is super friendly, knowledgeable, and ready to help. I was… amazed at the prompt diagnosis.Splendid Service!
by Sooz on 07/20/2022I brought my car in to be detailed. I was unsure as to which package to buy and decided on #5. I was thrilled with what my car looked like when done! It is a 2013 and looks brand spankin' new! A big thank you to Bob Cote and his crew.Recalls handle quickly
by Pete on 03/03/2022The dealership has a unique way of selling vehicles (Read their sales philosophy). Found buying a vehicle very easy and fun. This service was a recall for a trunk latch. It was replaced quickly and the work was percise.Great service
by Njs on 02/25/2022Very friendly, amenable to a change in plans, alerted me to a recall.best service in town
by Bob Donovan on 02/16/2022Excellent service as always from Bob Cote. He goes above and beyond to meet customers needs.Great service team
by Keith Forni on 01/14/2022Went in for my first scheduled maintenance, and was immediately greeted by Bob Cote. He was very pleasant and polite, and dispatched my vehicle immediately to the technician. My vehicle was finished in about 30 minutes, and I was on my way… home with a free car wash coupon. Bob, and the service team at Irwin Hyundai made my day! Thank you for a job well done.Bargain Hunter
by Bargain Hunter on 12/23/2021I wanted to get some winter tires so I stopped in at the Hyundai dealership. Usually, I see Bob at the check in window. Bob is always so pleasant and helpful. Well, he did all the research and explained the benefits of each tire. I went… with the tires that Bob recommended. I couldn’t be happier. With the kind of service I got from Bob, I will definitely return whenever I need service.Will definitely be back
by J on 12/21/2021Great friendly service. Safety protocols in place Never have to wait long. Highly recommend.Years of Great Service
by Al And Angie Butt on 12/18/2021We have going to Irwin Hyundai to service both cars, Hyundai Santa Fe and Toyota Matrix, for years. Have found them friendly, helpful, courteous and above all else reliable always delivering on their promises.Perfection
by Python on 12/15/2021Bob Cote at Irwin Hyndai is 100% professional - exceptional personality - he obviously cares that the customer is satisfied . He notified me of all procedures before they started the solution. He then made sure I understood what procedures… the technician performed, and made sure I was happy. I couldn’t ask for better service. I came to Irwin Hyundai because other dealers made up things to fix, charged me, and didn’t fix it. Irwin performed my repairs on time, and no hidden costs - unlike others who give huge surprises when paying the bill. Bob is my go-to guy when I need service.Review
by Wendy on 10/06/2021Fantastic as always. The service team is why I drive an hour.Treated with respect
by Treated fairly on 09/30/2021Had appointment for 11 but didn't get serviced until 1130. They apologized and made effort to adjust final bill accordingly. Thanks for the concern it was appreciated.Bob at service was great.
by CMO on 09/23/2021My service appointment was scheduled quickly and Bob and his team had my car done quickly. They are very friendly and professional at Irwin Hyundai. I would highly recommend themgreat service
by joyce on 09/15/2021As always, the service team at Irwin Hyundai are so helpful and pleasant, in and out in no time at all!Nice visit
by Jackie cloud on 08/11/2021Very well professional peopleRober . Always is pleasant to work with and is extremly helpful, & listens.
by Robert Cote on 07/28/2021Clean dealership, courteous, gives me a printout of all work completed on my vehicle. Tells me about any work that may have to be completed on my vehicle so I can make an educated decision.
Hyundai Tucson
Hyundai Santa Fe
Hyundai Palisade
Hyundai Elantra
About our dealership
New Hampshire’s Favorite Hyundai Specialists...
When you’re shopping for a brand-new or pre-owned Hyundai in Laconia, NH, bring your shopping list to Irwin Hyundai. Our product specialists will help you find your perfect car—even if we don’t have it in our inventory—because your happiness is our priority.
It Starts With Value...
As a smart shopper, you always look to get the most value for your money. We do too: by prioritizing overhead expenses, we can focus on giving you the best deal possible on your vehicle. Our Live Market Pricing technology gives us real-time pricing information from competitors within 100-250 miles so that we can confidently give you the best price on your new Hyundai. We’ll also make sure you’re getting the best value on your trade-in by providing a professional appraisal and showing you what the actual cash value of your car is, not the trade-in value.
Amenities
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- Authorized Parts Store