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Customer Reviews of INFINITI of Nashua
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Great dealership to work with
by Herbert on 04/17/2025
Nothing short of great service and respect.
90 reviews
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Incredible service
by Bruce on 02/10/2020This experience with Sandy has been like no other. Her geniunous, relatability and kindness allowed me to trust her to sell me the car of my dreams. She did not stop till I drove off the parking lot.....Sandy's personality and likeness… is a rare find and I'm glad the Gods were on my side when I walked into infinity ....I will definitely tell everyone I know!!!Great experience. Thank you Michael!
by Mr Hong on 09/29/2019After visiting several dealerships in the area, I’m glad My family and I stopped At this infinity dealership. Michael, the sales person there, Was fantastic. He was professional, patient, and knowledgeable. He really took out all the… preconceive notion’s I had about car sales people - Not just by his words, but his actions. My wife and I felt like we were listened to. Of the 6 car sales people that we met on our car buying journey, he was the first one that we felt was passionate not only in closing a deal, but also to help us feel reassured all along the way. Buying a car is a big decision. It can also be intimidating for us who do it only every few years at most. Kudos to staff and the managers at this Infiniti dealership for making this process comfortable. I look forward to doing business with Michael again in the future , And highly recommend him to any of you out there looking to buy a great car from a genuinely nice and honest salesman. HHCriminal
by Jennifer on 08/29/2019My first experience with Albrecht and I found INFINITI of Nashua to be borderline criminal. They insisted on taking a $500 deposit for a car that I was returning to complete the paperwork for the next day. The $500 was never deducted from… the total price of the vehicle and never refunded to the card. After the sales rep Amine dodged numerous calls and ignored my texts I started leaving voicemail for various sales managers. Never received a call back. It took a month of chasing people to have the money refunded. When I asked if they would've ever refunded the money if I hadn't wasted hours following up on it, sales manager Dave simply said 'no'. If you buy a car here count on: 1) a ridiculously low trade in appraisal 2) they WON'T LET YOU PAY CASH- literally would not sell me the car unless I agreed to five months of financing 3) the most obnoxious warranty sales pitch that you'll ever endure 4) so many delays in the registration that you will be forced to drive the car illegally 5) completely unresponsive service and spending hours of your life following up on every detail after purchase. Most importantly count on bringing a calculator to check every number they try to quickly breeze by you. Or just buy a car somewhere else. Kelley wasn't bad.Infiniti Car
by Funrider on 07/18/2018Infiniti of Nashua is a best in class dealership. The salesman and general manager were responsive to all of my questions as I worked through the car features vs price point that I wanted and could afford. They helped me understand their… sales and service model, and were willing to go above and beyond with their explanations to ensure I felt comfortable with the car buying experience. It was a pleasure getting honest and forthright answers to my questions. When I arrived to pick up my car, it was clean, gas tank was filled, and my home address was programmed into the Nav System. The salesman, Keith, went through all of the car features and patiently explained a few of them more than once as I learned how to set up and use the car features to customize what I wanted to display. Everyone was friendly and customer oriented. As I drove out of Infiniti of Nashua, I knew that it wasnt just about the car sale, but more about how they could satisfy me for the long term.Awesome
by Grams12345 on 07/10/2018The entire staff was really efficient and friendly trade offs were available for options. No pressure was applied. Financial options were available and fair. I love my car and am very happy with the dealership I purchased it fromExcellent Service and Professional, Friendly Staff
by KhaTran on 06/25/2018I have been to Infiniti of Nashua a few times for regular maintenance like oil changes and minor out-of-warranty repairs. From the moment I pull my car into the service drop-off area to the time I pick my car up, it has always been a… pleasant experience. I feel like my business is appreciated by the way the staff treat me. Dennis Matteau, the service consultant, has always helped to get my car back in proper working condition. He's a no-nonsense, yet friendly and professional gentleman. He always makes sure I am happy as a customer. Thank you, Dennis, and your crew/staff members for taking care of business by taking care of me.Chris Bergeron
by Jesslynn on 06/23/2018I had done research before coming to infinity of Nashua, and knew the car I wanted to look at. Chris was very professional and easy to work with. Was not a typical pushy salesman, thankfully. He made it all very easy.New Infiniti Q50
by NewCar2018 on 05/27/2018Just picked up a new vehicle this weekend at Infiniti Nashua. Kudos to Brendan and the team for making it a positive experience from start to finish. Definitely recommend the dealer and Brendan!Purchased infinity qx30
by Infinity_Girl on 05/23/2018Henry thank u so much for helping me make the right choice for my car. U did an excellent job introducing me to your inventory and giving me great instructions. Really appreciate your help.Amazing
by Suziequw on 05/21/2018Hi I just wanted to say thank you to Tony Tripari. He was friendly, personable and made my tough situation of trading in my lease from a different dealer so easy. He worked with me and got me into exactly what I wanted. We got along very… well also a dog lover. He is an asset to your dealership. I will definitely buy my cars from him again and refer everyone to him for future purchase. He completely understand what you want and delivers. I wish more dealerships had more people like him that took the time to help instead of saying no cant help you..I went to three dealerships and they all said no too soon but Tony said let me see what we can do. Huge difference. Plus he wasnt pushy he was very informative. Thank you Tony you will see myself and my family and friends for cars. ThanksChris B was awesome!!!
by Shan1123 on 05/19/2018Chris B was very patience, accommodating and actually listened to what I was looking for. Ive been shopping around for weeks and he was by far the best that Ive dealt with!A great experience
by Cheshirl3 on 05/19/2018I recently bought a used car from Infinity of Nashua and have nothing but good things to say. The dealership gave us a fair price and took care of a minor issue after the purchase with no hesitation. Our salesman, Tony T. was helpful and… responsive.Excellent Car Buying Experience!
by MarkCip on 05/15/2018I recently worked purchased a pre-owned Nissan Maxima Platinum from Infiniti of Nashua and had a great experience. I have purchased 7 new or pre-owned over the years and the differentiator for me was my salesman, Brendon McGuire. Brendon… was very knowledgeable about my vehicle and helped answer any questions I had. He of course ensured it was the right deal and car for me, but the reason why I gave my experience 5 stars was how attentive and responsive he was throughout the car-buying process via phone, text, and email. He worked directly with the service dept to ensure my questions on the car were answered, worked directly with my insurance company on new coverage, and ensured all parties were ready so that I could sign and finalize the deal efficiently. One of my concerns being from MA was obtaining new plates and registration quickly and he stayed on top of progress while updating me so that I could enjoy my new car right away. I plan on doing business with Brendon again and will also be recommending my friends.Very satisfied!
by Kpaine1 on 05/12/2018The saleman that I dealt with was amazing! He made my first car buying experience painless! Im loving my car, grateful for a smooth transaction and experience. Thank you brendan!Smooth transaction
by MilosDad on 05/09/2018Thank you Keith for being patient with us. Great service and answered all our questions!Excellent bBuying Experience
by mmurray on 05/08/2018This is probably the first time I ever left a dealership not feeling buyers remorse. Thanks to my salesperson, Nick who was extremely knowledgeable, honest and straightforward and great personality too! No games. No pressure.Engine Smokes 30 Minutes After Leaving
by Rich on 05/07/2018I brought my car to Infiniti of Nashua for its yearly inspection. 30 minutes after leaving smoke starts pouring out of the engine. I took a video and sent it to the service adviser who assured me it was steam. However it was my air… conditioner failing. When I asked the service adviser to explain what exactly was wrong he told me my coolant had leaked. When I asked to speak with his boss, the service adviser told his boss that the compressor had shorted out. His boss said because I did not bring the car back immediately after being assured that the steam was normal, I have to pay $2,000 to repair my air conditioner.Excellent Service
by carneykelsey31 on 04/29/2018Scott and Angelo were amazing people that went above and beyond to help me get into the car I wanted. Scott was quick patient honest and knowledgeable of the products. Him and Angelo did whatever they could to get me in the car I purchased… and its refreshjng to see salesmen still working on behalf of the customers rather than worrying about themselves.I wish there were more than 5 stars
by courtneylboyce on 03/30/2018Kudos to this dealership. To everyone from start to finish. I requested info on a particular vehicle and was immediately reached out to by Cara, who gave me exactly what I asked for, no beating around the bush. She was friendly and… understood the situation I was in. I was notified when she left for the evening and one of the managers, Mike, continued to asses my needs and questions I had. They laid all the numbers out for me so all I did was walk in, pick what color I wanted, signed papers and took the new car home. When I got there my salesman Shawn Quinn continued to make the process smooth and fun! He was very personable and treated me like part of the family. Our finance manager was also fantastic, he was very thorough but in an efficient way, he got us in and out of there and wasnt pushy by any means. I cant say enough about this dealership. Customer service is extremely important to me and they exceeded my expectations by far. The General Manager, Diana, even personally congratulated me. You can tell she genuinely cares about her dealership and who she has working for her! I will refer everyone I know to come here and will absolutely be a customer for life!!Qx80 Just Awesome
by bigedmundo on 03/28/2018Just picked up my new Qx80.This is my fourth Infiniti purchased from them.Great service and very easy buying experiance.Service
by Mleonar1 on 03/27/2018Excellent service, staff very helpful. Dennis always gets the service completed in timely manner, very respectable service at Nashua Infiniti.
INFINITI QX60
INFINITI QX50
INFINITI QX80
INFINITI QX55
About our dealership
What sets us apart
INFINITI OF NASHUA has a state of the art facility built for our customers to enjoy while they visit us for any of our services. From relaxing in the Lounge watching Cable To using our Free WIFI while you enjoy some refreshments.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service