Customer Reviews of Garden State Honda
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64 sales reviews
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Best Prices Around
by Kevin on 11/23/2019I went to several dealerships in the area and nothing came close to the deal I got here. The sales team from top to bottom catered to our needs and worked with us to get us a monthly payment we could afford.Great dealership
by Eddie on 10/22/2019I came to this dealership looking for a specific car and my salesman Ahmir was very friendly and helpful and did everything in his power to help me get the car I wanted at a good price I had a positive experience with the whole staff in… general and will be recommending you guys to friends and family thanks again guys for helping me get the car that I wanted and to be able to drive her out the showroom the same day.Happy to be a 4-time lease-holder!
by carGirl19 on 05/15/2019Garden State Honda is a terrific dealership to work with: from Gernell Johnson's welcoming smile on. David Russo is a pleasure to work with, very knowledegable, and got me the best deal. ( btw, the Fit is a terrific little car, great… mileage and unbelievable cargo space for camping/hunting/fishing.) Bruno was helpful & efficient on the $$ side. Pleased to know GSH has a woman executive at the helm, and have no hesitation referring family & friends to GSH.New car purchase
by Dan on 03/07/2019updated 03/15/2019I dealt with Andre as my salesman. Very polite. Knowledgeable. Answered all my questions. Knew what he was talking about. And sales manager Lou came up with a deal that was fantastic. I highly recommend this dealership. I bought a… beautiful Civic exThey really do say YES!
by AyyoJanice on 02/13/2019I initially came to "just look around". Jeremy, my sales rep, helped me find the perfect car for me! Although my situation was a little complicated, he found a way. Everyone in the building was trying to help me so that I can drive off the… lot with my new car. When I say they went above and beyond for me, they truly did. Mario, the business manager, really worked with me. Everyone here is so friendly and down to earth, they made me feel very comfortable throughout my entire experience! I recommend this amazing team to everyone!! Where other dealerships say no, they say yes.Bad Business practice
by Michele on 01/18/2019Always buy Honda’s, currently have three. Went to replace a car for my son they had pre owned certified Jeep latitude.Fair priced I didn’t bother negotiating although there was room to. Deals done,dealer paid ,I realize there is only 1… key,figure this must be an over sight. Went into to the dealer to pick up plates and I address the second key’s absence I was told “ the manager says we are only responsible for two keys when it’s a Honda re sale. Oh really ! Okay well then buyer beware if they are only doing the right thing when they represent Honda. To get an extra key fob $566 from local dealer,for key and programming , not kidding! Still love Honda’s , not this dealershipAmazing!!!!
by Nyedockery on 06/04/2018This was my first big purchase and at first I was nervous about purchasing a car but I knew its what my son and I needed. Through it all I didn't feel pressured and everything went smoothly. My sales guy along with the entire amazing staff… were friendly and excited to help you with your needs. Thanks guys for the amazing 1st time experience.Thanks KC , best sales guy ever.Great place
by dahliatsay on 04/24/2018If you are choosing to go to Garden State Honda it is highly recommended. My whole experience was hassle free and everyone was friendly while I was in the process of getting my car. Brian was a great salesperson and worked with us for… exactly what we wanted! Highly encourage him as a salesperson to anyone looking to get a car from this dealer because he was so pleasant and nice!!!!!Amazing Debbie
by jmarque1 on 10/20/2017Purchase my second vehicle with garden state Honda Clifton and Debbie the manager is amazing she cares for her customers and always delivers on her word. A true professionalDeceptive practices and lies
by GSHondaScam1 on 10/09/2017Let me tell you about how this dealership used deceptive tactics to rob a mother of a newborn for $1500. This place will use very deceptive practices and do anything to get you to sign on the dotted line. Do not trust them and go somewhere… else or you will end up like me with $1500 in collections because you got robbed by a car dealership. Go to Paul Miller or Planet Honda. Hopefully, I can keep this from happening to you too. They will lie to you in order to make a sale. My wife has leased >6 cars from here. Each time, they've waived the mile overage because they know if she didn't, she would just pay the bill and go get a better car somewhere else. We made sure both the sales rep and finance manager were well aware since I just had Paul Miller in Caldwell waive some miles for me when I leased a new HRV. My deal with Paul Miller is documented and I can provide the documentation of the deal that was closed in late April. Well, this time around, we received an overdue bill for $1500 from Honda Financial. When I called them, it turns out no one at Garden State Honda even attempted to call them about the mileage (weird). So, we go to Garden State Honda on October 4 and Debbie, the only person who can handle this, has left early for a party. Sweet. We leave our name with a manager and he says Debbie will call us in the morning. The next day rolls by and Debbie doesn't call us. Eventually, I track down the GM Ed who says Debbie is working on this. This is one in a string of incidents of Garden State Honda saying one thing and then doing the complete opposite. So, Debbie finally calls back on Columbus Day and is just sort of "Well you signed on the dotted line, sucks for you LOL!". Again, keep in mind, we are not some one off customer. We have bought a half dozen cars from this dealership and every time they have delivered on their word - NOT THIS TIME. In conclusion, Garden State Honda took a longtime customer and lied to them in order to make a sale. When contacted to fix the issue, they ran and hid until we were able to track them down. When we finally tracked them down, they said YOU SIGNED THE CONTRACT SEE. This place will use very deceptive practices and do anything to get you to sign on the dotted line. Do not trust them and go somewhere else or you will end up like me with $1500 in collections because you got robbed by a car dealership.Very solid sales experience
by dbell028 on 09/07/2017Great team. Angelica helped us all throughout the day. No complaints at all. Experience here was seamless.Honda Accord LX
by Csalaza2 on 06/29/2017Hector was very professional and polite, explained everything about the car as well as the functions on the car. He answered all my questions about the car and made the experience enjoyable. I was able to test drive this car and feels… comfortable to drive. This dealer has good service and would recomend anyone to speak with Hector.2016 Honda Civic Coupe
by HondaCivic on 06/27/2017My experience at Honda was great, I am a first time buyer walked in at 7pm and by 9pm I was driving home with my new car. Thank you so much to Jeffery and the Sales Managers! Anthony JAmazing service
by Ymendez29 on 11/17/2016I needed a car ASAP and Sergio was able to meet all My needs. I'm very happy with my purchase. Definitely recommending him to friends and family.Oustanding Service!
by Jose_Luisa on 07/14/2016Garden State Honda has reignited my belief that people who have the best interest of others still exist. My fiancé and I walked in with a plethora of concerns, questions, and pretty strict demands for what we wanted. I would sometimes put… my head down because my fiancé would bombard the manager (Alejandro) and the seller (Gerry) with so many "what ifs", that I would almost feel embarrassed; it was such a breath of fresh air to see how understanding, and willing they were to find a deal that suited our needs. We had a car ready to take home, but after looking at it we decided it was not exactly what we were looking for. Alejandro and Gerry did not hesitate to relocate another option (which was exactly what we wanted) within hours! This place is filled with clear air, in other words, nothing is hidden from you and the people will jump through hoops in order to keep you happy. I can honestly see this Honda Dealer becoming one of the best selling (if it is not already) because of the extraordinary service they provide to their guests. Calling it "Customer Service" is almost not accurate, one doesn't feel like a mere customer who goes in and out with a less heavy pocket; the treatment is that of a friend who gets to know you and deals with all of the problems you throw at them. One of our biggest concerns was that of pricing, and not having a high monthly pay for our new leased vehicle, if looked with a black and white perspective, our desired amount was almost impossible to get, but the team worked together to make it happen for us. I cannot recall a time where I heard the word "no" from the Garden State Team! I want to commend the entire team at Garden State Honda! Finance was a breeze and our finance agent was outstanding! I especially want to thank Fernando and Gerry for making our experience a smooth and enjoyable one. I will recommend this Honda Dealer to all of my friends and collegues! Continue the outstanding work Garden State Honda! From your friends, Luisa D. And Jose U.Excellent Service
by Silviaep1048 on 01/26/2016We have a friend who lives close by this dealer, so when my family and I decided to get a new card we went there. Elvis O. helped us so much, he was friendly and very helpful. Although, my mom doesn't speak English and he doesn't speak… Spanish, he tried his best to make himself clear enough. We love our new Jeep![non-permissible content removed]
by nonab on 12/17/2014like most Japanese car dealers, they'll lie & be deceptive as much as needed to make a sale. I guess that's part of life as a car dealership but it just sucks that their main goal of everyday is to financially-hurt every person who walks… through their door. LIE, STEAL and CHEAT, as much as possible, from every customer. And Garden State Honda is really good at it!Good sales but bad dealership
by s_saluja on 11/11/2010Salesman was good,dealer customer service and management was really bad. car took 4 hours for delivery.finance person gave totally wrong info on rates and financing options.overall if you getting a goodp price.Otherwise i won't prefer next… timeCould not Believe how they got a good review!!!
by maildhan on 09/30/2010My wife bought her Honda civic from here, that was before we knew each other.... She needed a car load and they got her one with 8% interest (which is way over priced).... I guess they just picked the bank that gave them the highest… commission.... and then they told her that the bank would not loan the money unless she takes an extended warranty from Honda.... I've never heard of that one before.... I believe they just outright lied to sell her the warranty.... The price they gave wasn't the low either.... GREEDY, UNETHICAL [violative content deleted]... is what these guys are.... We paid off the load in just a little over an year and then we went to cancel the extended warranty to get a refund for the part of the warranty that was not used.....and listen to this, they made us come to their office, literally 6 times and made us wait 2 hours on couple of those occasions....not to mention the number of times they put us on hold.... there is a South Asian salesman (a pakistani or an Indian) who is the rudest of all..... he was literally sitting in his desk doing nothing, but he said was busy and made us wait a couple of hours and at the end of which he gave us a form to fill.... I dont understand how these guys got a good review here...... Probably they themselves wrote it... Would never recommend them to anyoneGarden State Honda
by nnauman on 03/23/2010Best dealer I have been to. We have been leasing cars for 12 years. Fazal Abbas the Sales person and Ali the finance guy were very professional, very helpful, and made the process really easy for us. I highly recommend the dealership, the… sales person, and the finance guy.Garden State Honda
by frank170 on 03/14/2010Would recommend this dealership to family and friends. The salesperson we worked with was pleasant and knowledgeable. We never felt any heavy sales pressure and we felt that he was trust-worthy. He worked with us as long as we needed to… come to an agreement that was comfortable for us. Considering past experiences we've had at other car dealerships, this was a walk in the park.
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About our dealership
If you are on the market for a quality new or use Honda, look no further. Garden State Honda is the perfect place to purchase and service all of your vehicles. Garden State Honda stands out from other dealerships because we put our customers first. Our goal at the end of every day is to send you home in the vehicle of your dreams. We will work around your current financial situation and do whatever we can to keep your money in your pockets. Our certified team of automotive specialist are here 7 days a week to work around your busy schedule. We have two convenient New Jersey locations to help accommodate our local clients’ needs. Come in today to for a test drive! We have huge selection of both new and used vehicles for you to choose from. At Garden State Honda you are family!
What sets us apart
At Garden State Honda we are proud to support over 40 local community organizations and businesses. We know that supporting the community that we serve and work in is crucial. Our goal is to build a better community for today and for tomorrow.
Our award-winning team is ready to get to work for you. Our dealership is made up of 5 different teams, who are always available to assist you with various automotive needs.
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Languages Spoken (3)
- English
- Korean
- Spanish
I originally wrote this review and want to take it down because Garden State Honda contacted me to work out this issue. Unfortunately, Edmunds sucks and won't take it down so here we are. Let me know if you have any questions. Kevin Moniz [contact info removed]
by gshondascam1 on 10/11/2017