Customer Reviews of Freehold Ford
Review type:
Great experience
Great Dealership
by PhilK1950 on 06/21/2023We have purchased 8 cars from Freehold Ford and have serviced all of them there as well. The sales department was good to work with. Service department is great to deal with. Appointments are easy to set up. I usually set my… appointments for 7:30 AM and wait in their waiting room. It's comfortable, has coffee and vending machines, and free wi fi. The Service Managers keep me informed of progress. Unless it's something major, I am out in an hour.Easy to do business with a great company!
by James S on 06/21/2023Mike made the buying process simple, straightforward and was upfront and honest with any question I had and even with things I didn't even think to ask. This was my first time at Freehold Ford and will definitely be a returning customer.… Thanks again for making what can be a stressful process a simple and enjoyable one.Hi James, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Service
by Steve K on 05/10/2023Took my Explorer in for a routine service and the have the sunroof drains unclogged/replaced. In and out, same day. No issues. Great communication. Thank you.Hi Steve, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Best experience
by AVP on 05/07/2023Everyone was so helpful they made the whole experience easy. Mike was very helpful heade me very comfortable. I will be recommending Freehold ford.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Freehold Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
1st Class from top to bottom
by StevenP on 03/19/2023I began ordering a Maverick. Being the situation we are all in, Freehold Ford took care of my needs from top to bottom. From Jackie, to AJ, to Dino, to my man Lonnie, and of course John. I appreciate the transparency and the top notch… professionalism this dealer has shown. Would highly recommend!!!Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Sales Team
by Rich W on 03/18/2023Can't say enough good things about my recent experience with the sales team at Freehold Ford - Yvonne and Shane. Listened to what I needed, provided multiple options - then straightforward process to get me the best deal to lease a great… Ranger - love it. Also outstanding follow up on post sale experience. Highly recommend them - ask for Yvonne - you won't go wrong!Hello Rich, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Freehold Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
2017 Ford Fusion Service
by Michael J on 02/06/2023As usual, I had an excellent experience at Freehold Ford. My 2017 Ford Fusion’s engine light activated. I took it to Freehold Ford and thankfully it wasn’t anything serious. It was even still covered by my warranty so there was no charge. I… highly recommend Freehold Ford for it’s professional courteous efficient team!Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Nick is the Car-Man-a!
by Kris Pogo on 02/04/2023Nicholas Carmona was great over the phone, and in person. Was very proactive before I came in, and engaged when I was at the dealership. The overall experience was great, and the team was very helpful!Hi Kris, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Maverick
by Maverick on 02/01/2023A wonderful experience Everyone was super helpfulHi Maverick, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Best Salesman Ever!!!!!
by Bill Sena on 01/20/2023Long time Freehold Ford customer. Honest and attentive to your needs. My salesman, Nyheem Overton, listened to my needs and helped me choose the best deal for me. Looking forward to the purchase of my Bronco in the near future.Hi Bill, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Experience!
by JP on 01/02/2023The best Ford Dealership around. Shane and Nicholas made the process fast, easy and enjoyable. They were knowledgeable about the Bronco I wanted, answering all of my questions. I would definitely recommend Freehold Ford, I'm a customer for… life.Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
Easy process!
by dh on 12/11/2022The process to purchase my vehicle from Freehold Ford was very easy and it was a pleasant experience.Hi, we are happy we could make your experience a positive one! At Freehold Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
F-150 purchase
by Julian on 12/10/2022Freehold Ford and sales consultant, Nyheem Overton delivered a comfortable and stress free buying experience for the purchase of my new F-150.Hi Julian, we are happy we could make your experience a positive one! At Freehold Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
Great Customer Service
by Donald Mercier on 12/06/2022The Internet Sales Manager Jaclyn was amazing to work with throughout the process. She answered all questions over the phone since the dealership is 100 miles away from me but they had the car I was wanting. She wasn't available the day I… went and looked at it but the representative who assisted me Nyheem was very helpful and showed me the vehicle. The dealership was clean and all the staff who assisted me throughout purchasing the vehicle and delivery were amazing and would recommend them to anyone interested in a vehicle.Hi Donald, thank you for leaving such a great review and high star rating. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Lease to own
by Bonnie Hehner on 12/04/2022This is the third car i have purchased/leased from this dealership - they have been nothing short of amazing in all that they do - i would recommend them to anyone.Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Aiden was awesome!
by Kyle Annecchino on 11/26/2022Knew what I wanted coming into the dealer. Aiden made the process very easy and helped with any questions I had. Would definitely recommend to anyone buying a new or used car.Hi Kyle, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Customerized
by Tom I on 11/22/2022My sales person Yvonne B was a pleasure to work with, I bought a used F150 and she personally was involved every step of the way, she had gotten another person Jackie to help set up my I phone for the truck and I said you don't have to do… that and she said we do that for everyone. Can't say enough🤓Tom, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
The Best of the Best!
by New Car Buyer on 11/04/2022My husband and I had to buy a new car recently. We shopped around many dealerships and were blown away by the costumer care we received from Yvonne Bermudez at Ford in Freehold. She was very knowledgeable about the SUV's we were interested… and took the time to answer every question. She was great at walking us through the process. We bought our first hybrid car and Yvonne Bermudez took the time to sit in the car with us and explain every new feature! Highly recommend using Yvonne Bermudez from Ford in Freehold!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Freehold Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
Easy and quick transaction
by Joe N on 10/30/2022Easy and quick transactionHi Joe, we are happy we could make your experience a positive one! Safe travels!
Great Service
by Jerry on 10/10/2022We recently purchased a vehicle from Freehold Ford which came off lease. Mike Goldstein handled the transaction and made it fast and easy. Overall, a very good customer experience.Hi Jerry, thank you for your kind review; we are happy to pass along your comments to the team here at Freehold Ford Inc! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
quick and efficient and pleasant, but you need to have snacks and coffee
by MaryJean Redner on 10/06/2022honest and open when making a dealHello Maryjean, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Freehold Ford in Freehold, NJ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-270-9524.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
by Andrew Newton on 06/23/2023