Route 22 Honda
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Customer Reviews of Route 22 Honda
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132 sales reviews
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OUTSTANDING EXPERIENCE FROM RT 22 HONDA's JUAN ACEVEDO
by Jeanette Siegel on 06/29/2022It was recently my pleasure to meet Juan Acevedo from RT 22 Honda. He assisted me in purchasing a car for my daughter, Marci S. Cohen. The attention to detail that he provided together with his constant communication to me with regard to… the receipt of the car was unsurpassed. In addition he was knowledgeable and able to respond to every question I had. He was respectful throughout the transaction. He is a great asset to your organization and clearly understands the words "customer service" at the highest level. A WONDERFUL experience ! Very truly yours Jeanette SiegelUnethical Sales Practice
by Ramon on 11/08/2021This place conducts unethical sales. After making a deal and running my credit the salesperson decided to break the deal and increase the price. He then had the guts to tell me I’m rude after I told him the increase is his problem to solve… since he shook on the deal and ran my credit. Am I not right? At this point, I decided to walk away. On my way out, I stopped at the front desk requesting to speak with a manager. The unethical sales rep then approached my brother and me to pick a fight. His exact comment was, “Come talk [non-permissible content removed] to my face.” It gets even better; the general manager Howard Numan doesn’t even care about the situation. He called me back several days later and didn’t even want to dive into my side of the story or how he would improve his business. He kept taking his staff’s words before mine. This is scary! They have my personal information which is worrisome. I’m now extremely worried about fraud. There is an overall unethical problem in this place which I strongly believe starts with the general manager – Howard Numan. He doesn't seem to really care about the customer. Don’t trust this place. This place is a recipe for identity theft.Very satisfied..!!
by Tracey Blocker on 08/15/2021Victor “Bear” Santos made my time at Route 22 Honda in Hillside a great experience. He was extremely knowledgeable and helpful to me in making my decision to lease a vehicle. I highly recommend this establishment..Exceptional service
by Pedro Hernandez on 12/28/2020Great experience highly recommend our sales representative Khaled. Very patient and knowledgeable!Great experience!
by Maria Valdez on 12/28/2020Very satisfied with the service I received here. I have went to a lot of car dealership and dealt with a lot of sales representative and Khaled made me feel very welcomed and not rushed.Sticks to Their Word! Great sales and communication.
by Mike on 11/30/2020Carlos H and Jonathan showed exemplary customer service. They kept their word and stuck to it. It didnt stop there, they kept in touch regarding when the Type R was arriving. Great Service all around!! Thanks Route 22 Honda, Hillside, NJSale review.
by Will on 07/17/2020MY experience with route22 honda was absolutely pleasurable. Sandie my sale representative was very knowledgeable and professional. I would highly recommend her, the best representative so far. She's a five star rep that would make your… experience with route22 Honda buying a car easy. No pressure, No mess. Guarantee satisfaction.. Thank you Sandie, you're the best.Mixed Review
by Cheri on 04/02/2019Mixed review. From the Sales aspect, my husband and I had a wonderful experience at Rt. 22 Honda. After visiting and haggling back and forth with two other dealerships, we made a deal with this one. These folks went above and beyond to… assist us. We showed up a half hour before closing, not even sure if they'd have time to accommodate us. The salesperson Markell Milstrey was patient, thorough, and listened MORE than he spoke. He gave my husband and I the time we needed to make a decision. He worked with us til the very end (we didn't leave until 11:30pm). He was personable and professional, as was his Supervisor Gio Rangel. At the end of it, we signed our first lease, and got a very reasonable deal...with some extras that we weren't expecting. I drove away from the dealership feeling GREAT about our decision. Thank you Markell & Gio. Here is where the review went from 5 stars to 3: The finance aspect of the deal was sour. The finance manager (Rimela) sold me optional service contracts, which she told me I had to buy then and there if I wanted to purchase them. I elected to purchase, since I already knew from previous experience that I could cancel later on. After examining the cost and weighing my options, I opted to cancel. Her description of the services were misleading, and the overall cost for them were minimized. I was told that I could cancel anytime, BUT my payments would remain the same and a credit would be applied to my balance resulting in a shorter lease term. While this may be fine for some, I would have appreciated knowing this up front. Monthly payment is extremely important for most people I know. In any case, BUYER BEWARE. Do yourself a favor and do your homework regarding optional service contracts ahead of time. It was also not explained to me that the purchase of an optional service contract CAN BE purchased separately at 0%. I am still attempting to resolve my issue with the dealership, but as it stands, I will be paying extra up front for the majority of my 3-year lease. Otherwise, good experience.Sales
by busyb1 on 07/31/2018We met Pate Charles when visiting Rt.22 Honda. She is an excellent Sales Rep with knowledge about the features of Honda Mini Vans and helped us with our choice. We selected the 2018 Odyssey EXL and have been very pleased with our… selection. Thanks to Pate.Good People @ Rte 22 Honda
by Shay_HondaLady on 03/14/2018I was in the market for a 2018 Honda Pilot Touring AWD specifically the color Modern Steel Metallic exterior and Black Leather interior. I went shopping on Monday, Feb. 19th and my assigned Sales Consultant Stephen Steve Sheehan… initiated our appointment with a welcoming, friendly, and warm greeting. We discussed the particular vehicle I was interested in purchasing, I test drove an in-stock 18 Honda Pilot Touring and we went over the numbers. Route 22 Honda keeps its word of 110% price match guarantee. I was able to trade in my previous vehicle without a hitch. Steve was extremely professional, considerate, friendly, respectful, reliable, patient and went beyond the call of duty to make sure I was satisfied with my vehicle purchase. He did his due diligence of returning my calls and text messages, even on his days off. Sales Manager Aaron Stevens was also very professional, friendly, humorous and made sure I received the particular vehicle I had my eyes set on. In addition, Financial Specialist Adel was professional, patient and went over all the financing figures and answered all of my questions. From the beginning to the end, the process of purchasing my 2018 Honda Pilot from Route 22 Honda was exceptional, stress-free and pressure-free. Steve was exceptionally helpful, dedicated, dependable and knowledgeable and is valuable asset to Route 22 Honda. I am so happy Aaron and Steve were assigned to sell me my new Honda Pilot Touring! I plan to send anyone and everyone interested in a new Honda Steves way. Thanks to Steve and with the help of Aaron, I was able to purchase and drive home in the vehicle I wanted! A Happy Customer ~ ShawnaProfessionalism
by dante on 03/03/2018I recently met Ace at Route 22 Honda; my experience was better than I expected. Ace is extremely knowledgeable and accommodating, I would definitely recommend his services to friends and family when looking to purchase a new vehicle.Excellent service
by KerriM on 02/28/2018Ralph Mosley was very helpful honest and patient i will definitely come back to purchase other cars in the future as well as recommend route 22 Honda to friends and familyBest experience ever
by Alberta on 02/28/2018My first time at Rt22 Honda I purchased a honda Accord, Ralph took he's time to explain everything to me he treated me like family im so grateful to have met him.Careless
by Careless on 01/30/2018updated 02/08/2018I bought Honda CRV 2018 from route 22 honda and they told me that you can cancel your extended warranty any time . I have decided to cancel it next day so I visited them and did all paperwork for extended warranty cancellation. I have… waited almost 6-8 weeks as they told and now they are saying that they have lost the paper and never informed to Honda. This really careless service and they don't want to return money .Dear Customer, I would like to personally ensure that your concerns are properly addressed. Please call me at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager
sales
by Sale on 12/11/2017I recently bought a car from 22 Honda and I have one of the best salesman ever his name is Matt. He was the best I recommend anyone that’s looking to buy a vehicle to go see Matt. Matt really took the time out to help me find the right… car!!!Ms. Sandie Henry, Hillside NJ Honda Sales
by Mrs.Daniel on 10/31/2017Mr. Sandie Henry was great at her job which resulted in my husband and I leaving in a car of our choice. Her efforts to help us get what we wanted made the deal happen quickly. Thanks Ms. SandieMrs. Daniel, Thank you so much for taking a moment to leave a positive review in regards to your family's recent experience with your product specialist Sandie! Please feel free to contact me if you ever need any assistance at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager
Great service given by Adriana
by Alex on 10/31/2017About a week ago I went with my mom to get a car and were fortunate enough to have Adriana help us in both English and Spanish. She communicated with my mom and was open to comply with my mom's requests. Adriana's ability to listen and… explain things made our experience easier. We referred friends and family to her and two of them closed deals. Great experience thanks to Adriana. Keep up the good job!Dear Alex, We are so happy to hear that your family and friends all had positive experiences with your product specialist Adriana. Thank you so much for the kind words as well as the recommendations! Please give me a call if you ever need additional assistance at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager
Love my new car!!!!!
by B on 10/24/2017My salesperson, Jean Shim, was absolutely amazing! From offering beverages and food to keeping me happy and satisfied! She was very sweet and was genuine. She really fought and tried to help me out with everything. This was my first time… buying a car on my own and she was very patient and I really appreciated that! I definitely recommend this dealership and overall experience with her to anyone! Thank you so much! I couldn't be happier with my new vehicle!! :)THE MOST AMAZING EXPERIENCE EVER THANKS TO ADRIANA!!
by xcathyxelizabethx on 10/13/2017On Oct 10 I went with my husband, I didn't have that much faith coming out with a car so my expectations were low. Because we been looking for the longest to get a car but it's just been really difficult. Until we went to honda rt22 in… hillside. Honestly, it was the best experience ever. ADRIANA was the best! She made everything amazing and stress free. She helped us since the minute we got inside. We came out with a brand new honda accord sport 2017. It's beautiful!! I give this place a 10 star if I could!! I definitely recommend this place, especially with Adriana being there!!Thanks for my new car
by Dominique on 10/07/2017Joel and Roly was AMAZING! They made a miracle happen and I'm forever grateful! I would definitely recommend to family and friends!!Feras is the Man
by Najy123 on 10/02/2017Feras was my salesman he helped me and my wife purchase a Honda pilot 2017. We love the car and the service he provided the finance manager was abdel he was cool as well. No hassle, No shoving a car down our throats . They treated us like… family and i would recommend my family and friends to come to this dealer and buy cars . Thank you Route 22 Honda the best Honda in Jersey!!!!
About our dealership
Dear Ms. Shawna, We appreciate you taking the time to leave such a pleasant review in regards to your experience with Steve, Aaron and Adel! Your complete satisfaction is our ultimate goal!! Thank you!
by bramauto22 on 04/06/2018