Barlow Buick GMC
Customer Reviews of Barlow Buick GMC
Review type:
Customer service
Our friends
by rjschrader on 08/19/2024updated 08/26/2024We have been customers of Barlow for 15 years now. Bought two cars from them. We bring all our cars including Corvettes because of the quality of service, friendly Sales folks, and especially the Service Dept folks. Allison has been our… service lady for quite some time and hs helped us numerous times to help get our reward points and get in our car to show how to use some things. I would not go anywhere else.We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Customer service
by Dave Will on 01/31/2024This was my third purchase of a GM truck. Shaun Way was the salesperson and was excellent to deal with. Great knowledge and no pressure.Hi Dave, congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Awful!
by Chet Revinski on 06/15/2023Stay away no accountability, customer service and service a zero!Just a nail
by CPO Rob on 01/04/2021I own a 2017 Corvette Sting Ray. One day I heard a tapping noise as I drove along a wall. I checked and sure enough A NAIL! Went to Good year, The manager says I will not touch it. The wheels and tires are not stock and he did not… want to damage them. So I went to Barlow. The mechanic came out and said NO Problem.. They took it right in and took care of the problem. Thats ServiceBest car-buying experience.
by pjthedjnj1 on 05/28/2016I did a lot of homework before making the decision to purchase my new 2016 GMC Terrain SLT and I had very high expectations for what I wanted to buy. When I arrived at Barlow, everyone was extremely welcoming. The manager, Zach, greeted me… and personally introduced me to Sean in sales. Sean actually owns a GMC Terrain and was able to give me great insight. I had the complete opposite experience at the other dealerships I visited. After taking a look at the vehicle, I worked with Sean to find the exact vehicle that I wanted. Barlow did not have the exact vehicle on the lot, but was very willing to find one up to 300 miles away. I showed Sean the lowest prices I was able to find at other dealerships (and online) and he and Zach were able to get me an even better deal. They also got me better financing rates and offered me a very fair amount for my trade-in which sealed the deal for me. Two days later, they had my new Terrain ready for pick-up and it was beautiful. Sean worked with me in advance to get some details to make the paperwork go very quickly. I had the keys in my hand in a flash. Before leaving, Sean gave me an insightful tour of all of the handy features before sending me off with a huge smile on my face. I could not have asked for a better car-buying experience.Struts/closer on rear door of 2011 Yukon Denali
by JBodineSr on 05/17/2016I rolled in off the street with bad struts for the back door of my 2011 Yukon Denali. It was trouble shot and fixed at what I thought was a great price and I was on my way in under an hour. I was very grateful for the wonderful treatment I… received at Barlow GMC on 5/13/2016. Thank you.Great service and sales reps
by Kvkevint_12 on 04/19/2015updated 04/25/2015As always, Jennifer Wilson and her "crew" were excellent. She seems to have a magic formula on how to treat customers and it infectious. You can't help but believe you are receiving the best possible service. I would also like to commend… Matt Sullivan in sales. After hearing the potential cost of my repair, I was torn between trading in the vehicle (our 2nd car) and getting a used replacement. If that happened I would have had to forget purchasing a new vehicle in the near future. Matt analized the different scenarios and , as a result, we will be able to buy a new car as scheduled. A really nice manMulti-Point Vehicle Inspection?
by vbciii99 on 03/30/2010Asplundh B/P/GMC does not complete "Multi-Point Vehicle Inspection". I know its free but my vehicle needs 2 bottom ball joints, you can tell because the vehicle squeaks and cracks when turning the wheel and it rides rough. Also theres… play in the steering, so I need 2 tie rod ends There is also play in the drive axles, so I need 2 drive axles. Its called "Complimentary" probably just to get you in there.Barlow GMC of Manahawkin is GREAT
by fisjr on 12/03/2013updated 04/25/2025Every one was great to work with, no pressure made it very easy to do the deal. Our salesman Jamie was great and answered all our questions. best buying experience I've ever had.Thank you for the kind words! We appreciate you taking the time to leave us such a great review. Our team is dedicated to providing the best possible customer service, so it is always great to hear such positive feedback. I hope you will come visit us again in the future if you need any more assistance. We will be here to provide that same great service. Make sure to follow us on Facebook and Twitter so you can stay in the loop between visits. Thank you again, and happy driving! Sincerely, Elizabeth Barlow - General Manager
my 05 Sierra is in great hands at Barlow.
by roknrobn1 on 02/19/2014updated 04/25/2025I feel like my 05 Sierra is in great hands at Barlow. They keep it running like a new vehicle. They never try to sell me on unnecessary repairs. They get me in and out as quickly as they can. Every one is always very friendly.Barlow Makes It Easy!!
by 2013GMC on 10/11/2013updated 04/25/2025Had both of my GMC's in for scheduled service yesterday. Jen in the service dept is always a pleasure to deal with, makes sure all service concerns are taken care of if there are any. While waiting for one of the vehicles I ended up buying… another truck from Jim in sales! Barlow makes it too easy!!!Amazing dealership and family
by tmurphy69 on 03/20/2014updated 04/25/2025Love this dealership and family!Barlow Buick GMC Manahawkin, NJ
by tardis1 on 05/25/2013updated 04/25/2025Barlow GMC is a fantastic dealership. Although the dealership has all the resources of a large dealer the staff are very friendly and personable. Jim P. remembered me from a visit I had made seven months earlier and knew what I was looking… for. He was very knowledgeable and extremely helpful. Zach T. was a great help and made things run smoothly. Elizabeth B. was efficient and did a great job closing the deal. Barlow GMC truly gives a "Family" feeling to their customers. This was an all around great experience in buying a new GMC truck!Thank you so much for the kind words and the 5-star review! We greatly appreciate you taking the time to recognize each of our staff members that helped you to enjoy your car shopping experience with us. We look forward to working with you again very soon. Sincerely, Elizabeth Barlow - General Manager
very satisified
by kellianndixon on 06/09/2013updated 04/25/2025we purchased our 2010 Acadia last year Memorial weekend and everyone from our salesman Jim P. to finance manager, Liz B. were great-when we test drove it and it was found to have a cracked steering column it was fixed and guaranteed and… this didn't deter us from purchasing--they stood by the repair and then this current experience w/ a recent voluntary recall for prevention of a problem-which resulted in the problem occurring before we got into the dealer--resulted in them making the repair and complete satisfaction in our opinion--even w/ my car needing to be towed and day of inconvenience--Barlow Service Manager Jennifer was great-got me into a loaner as soon as she could and communicated w/ me about the status of my repairThanks for the 5-star review, Kelliann! I'm so glad to hear that from start to finish with your Acadia, you've received such excellent care. That to us means we're living up to our goal of providing 100% satisfaction in both our service and sales departments. I look forward to maintaining a lasting business relationship with you (and your Acadia) and hope to see you again soon. Sincerely, Elizabeth Barlow - General Manager
Barlow Makes It Easy!!
by 2013GMC on 10/08/2013updated 04/25/2025Had both of my GMC's in for scheduled service yesterday. Jen in the service dept is always a pleasure to deal with, makes sure all service concerns are taken care of if there are any. While waiting for one of the vehicles I ended up buying… another truck from Jim in sales! Barlow makes it too easy!!!Thanks for the 5-star review! I'm so glad to hear you've had such great experiences with both our service and sales departments. Thanks for recognizing Jen and Jim and the excellent work they do. We look forward to working with you again soon! Sincerely, Elizabeth Barlow - General Manager
Hi Dave, congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
by Naomi Stone on 02/04/2024