All American Subaru of Old Bridge
Customer Reviews of All American Subaru of Old Bridge
Review type:
TOP NOTCH
2017 Subaru Forester Repairs
by MichaelZ on 04/08/20252017 Subaru Forester with approximately 130,000 miles. Likes: able to get an appointment quickly; friendly and knowledgeable service manager; location easily accessible; clean restrooms; multiple waiting rooms with one being more quiet.… Dislikes: Paid a surcharge for using my credit card for payment; Snacks weren't that great in the waiting roomGreat Service
by Pat on 03/28/2025updated 04/04/2025The service department is thorough, reasonable and efficient. The people who schedule and submit your needs are Awesome.Pat, we're delighted to hear that you found our service department at All American Subaru in Old Bridge thorough and efficient. Thank you for recognizing our team's efforts!
Evaluation
by JEF on 02/13/2025updated 02/19/2025Katie was very accommodating- the service team and pick up and delivery team provided excellent service. All went smoothly !We're delighted to hear that Katie and the team at All American Subaru in Old Bridge provided you with excellent service. Thanks for sharing your experience!
Subaru Strong at All American
by Lapis Forester on 01/21/2025This is my 3rd Subaru but my 1st from All American Subaru. From day one this dealer has provided excellent service. From sales to service department no complaints. My most recent service visit was handled by Casey. She was very helpful to… my inquiries of needed services.It's fantastic to hear that your experience with All American Subaru in Old Bridge has been excellent from sales to service. We're glad Casey was able to assist you during your recent visit and address all of your inquiries. Thank you for choosing us for your third Subaru!
Excellent service
by John Marciante on 12/17/2024Honest and reliableWe look forward to serving you next time, John. Thanks for all your support of All American Subaru in Old Bridge!
Cool little spot
by Zero Cool on 12/01/2024updated 12/09/2024From someone who drives 40 minutes and spends hours at the service department on a Saturday due to work needed to be done, I can attest to the fact that the human factor is top notch, friendly and accommodating. Prices on the other hand are… a different story entirely, prepare to mortgage your soul to offset the cost. But overall a great spot to service a vehicleThank you for sharing your experience with us at All American Subaru in Old Bridge! We're glad to hear our team provided friendly and accommodating service. We understand that pricing can be a concern, and we appreciate your feedback on this matter. Safe travels until next time!
First doctors visit with my new baby
by Barbara Waldron on 12/05/2024I call to make an appointment and was most accommodating with a convenient appointment. Once I arrived I was greeted warmly by Liz and she recorded my information and showed me where to wait. The lounge was very nice I had a cup of coffee… and surprisingly ran into an old teaching colleague. Liz told me that they would call me when they were done. Liz came to get me and showed me that my in coming calls were fine. She was wonderful! I have bought many of cars before this dealership is terrificBarbara, we're delighted to hear that Liz and the team at All American Subaru in Old Bridge provided you with such a welcoming experience. It's great to know you enjoyed our lounge as well! Thanks for choosing us!
All questions answered, helpful staffs.
by Charles on 11/17/2024Friendly staffs.We are grateful to have earned your business, Charles. Thanks for taking the time to leave us a review, and if there is anything that we could have done to improve your experience, please let us know! -The All American Subaru in Old Bridge Team
7
by 7 on 11/07/2024Melek is an excellent service advisorThank you for your support of Melek and All American Subaru in Old Bridge!
TOP NOTCH
by Staten Island Guy on 11/01/2024My salesman was courteous and , knowledgable and there was a good inventory to peruse. Service Dept. is impressive which is the reason why I just purchased my new Subaru there instead of my more local dealership. Good pricing for a very… good brand.Thank you for choosing All American Subaru in Old Bridge! We're delighted to hear that our sales team and service department impressed you, making your decision an easy one. Enjoy your new Subaru, and we look forward to serving you again!
Service
by Ashok on 10/15/2024Excleent service-Reviews like this one make our day! Thanks from the All American Subaru in Old Bridge team.
Service & repair
by JV on 09/20/2024Brought car in for repair of clutch. My service agent Mekek went out of her way to find the necessary parts in record timeJV, we're glad to hear Mekek provided such efficient service for your clutch repair at All American Subaru in Old Bridge. Thanks for sharing!
Quick service!
by Another Dude on 09/07/2024Easy to schedule appointment through the website, friendly service. Reported an issue that was easily resolved. They also looked further to ensure no other issues that could be related. Clean waiting area. The routine tire alignment check… revealed misalignment of new tires, thankful that got checked too.Thank you for sharing your experience! We're glad to hear our team at All American Subaru in Old Bridge provided thorough and friendly service. It's great that we could address the issue and ensure everything was in top shape, including catching that tire misalignment. Safe driving ahead!
Service
by AM on 08/24/2024Excellent service and staff. Service completed quickly. Very comfortable waiting rooms. Have been coming here for years and have never had an issue.We're delighted to hear that you've consistently had a great experience with our team at All American Subaru in Old Bridge. Thanks for your continued trust and support!
Always yhe best
by EricV on 07/27/2024Clean quick efficient competitive pricesEric, it was our pleasure to assist you. Thank you from all of us here at All American Subaru in Old Bridge!
Good service on Subaru Forster
by LarryW on 07/27/2024The staffs at All American are generally knowledgeable and nice. Melek is very friendly and considerate, never pushes, and clear about the work needed. The service jobs are timely and well done.Larry, thanks for the great feedback! We're glad to hear Melek and our team at All American Subaru in Old Bridge provided you with excellent service. We appreciate your support!
OUTSTANDING CUSTOMER SERVICE
by Tom B on 03/20/2024I would like to take this opportunity to personally thank A. Nocciolo for he profesionalism, courtesy and efficiency helping me with my Subaru Outback. Fantastic representative of Old Bridge Subaru and Subaru Corporation. It was such a… pleasure dealinbg with such a competent employee. Thank you so much for all your help !!!Tom, we're thrilled to read that our team provided you with such a fantastic experience at All American Subaru in Old Bridge! We appreciate your kind words and look forward to assisting you again in the future. Safe travels with your Outback!
Clear and to the Point.
by Anthony on 03/02/2024I have been getting my car serviced here for almost 7 years since I bought it new there. I have always had intelligent, caring, and understanding service reps (Melek "Mel", Liz, and not there anymore Lawrence) who did not make me feel like… a serial number but like a human being. They didn't try to up sell me on elective services and pointed out what needed to get done and what didn't. They even make it a point to find coupons when your normal servicing goes from just an oil change to needing new brakes as well. They even try to find if work is covered under warranty before even suggesting what work needs to be performed.Anthony, we're so glad to know that our team at All American Subaru in Old Bridge has consistently provided you with caring and understanding service over the years. We appreciate your loyalty and look forward to continuing to serve you! Safe travels until we see you next time!
All American Subaru a Class Act
by Pat Kolb on 02/20/2024Warranty saved the day on an oil leak, thanks All American. Kudos to Melek for outstanding service !Pat, we're glad to know our warranty came in handy and that Melek provided outstanding service at All American Subaru in Old Bridge. Thanks for the kudos!
Award winning service
by Happy Customer on 01/26/2024Great customer service! Friendly and knowledgeable staff. I received loaner vehicle which for me was very accommodating since I had to get to work. My sales associate Kaitlyn is always a friendly and takes time to explain your service and… what the technician will be doing. Overall I recommend this dealership.We're so glad to know you had a positive experience with Kaitlyn and our team at All American Subaru in Old Bridge. We strive for excellent customer service, and we appreciate your recommendation!
Great service
by Mariel on 01/20/2024Mike Roman and Amanda in service were wonderful, Melek was wonderful as always. Reliable service and the rental car makes it even better. Thank you!Mariel, we're so glad to know that Mike, Amanda, and Melek provided you with excellent service and assistance here at All American Subaru in Old Bridge. We appreciate your feedback and wish you safe travels ahead!
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Thank you for choosing All American Subaru in Old Bridge! We're delighted to hear that our sales team and service department impressed you, making your decision an easy one. Enjoy your new Subaru, and we look forward to serving you again!
by All American Subaru in Old Bridge on 11/04/2024