DCH Paramus Honda
Customer Reviews of DCH Paramus Honda
Review type:
Exceptional Car Buying Experience
by Manuela on 03/19/2025
I had the pleasure of working with Hamad, and I couldn't be more satisfied with the experience. From the moment I arrived, he was energetic, attentive, and truly dedicated to making the car-buying process smooth and enjoyable. His… efficiency was impressive—he worked quickly without ever making me feel rushed, ensuring that I got exactly what I was looking for.
Not only did he secure me a fantastic deal, but he also went above and beyond by including extra features I hadn't even requested, making the experience even more rewarding. His professionalism, transparency, and commitment to customer satisfaction truly set him apart.
If you're looking for someone who will make your car purchase stress-free, seamless, and enjoyable, I highly recommend working with Hamad. He exceeded my expectations, and I will definitely be referring others to him in the future.
689 reviews
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Exceptional Car Buying Experience
by Manuela on 03/19/2025I had the pleasure of working with Hamad, and I couldn't be more satisfied with the experience. From the moment I arrived, he was energetic, attentive, and truly dedicated to making the car-buying process smooth and enjoyable. His… efficiency was impressive—he worked quickly without ever making me feel rushed, ensuring that I got exactly what I was looking for. Not only did he secure me a fantastic deal, but he also went above and beyond by including extra features I hadn't even requested, making the experience even more rewarding. His professionalism, transparency, and commitment to customer satisfaction truly set him apart. If you're looking for someone who will make your car purchase stress-free, seamless, and enjoyable, I highly recommend working with Hamad. He exceeded my expectations, and I will definitely be referring others to him in the future.Great Experience
by Ry on 03/07/2025updated 03/13/2025Just got a new Honda HRV from Hamad at Paramus Honda. This is my second purchase from Hamad, he is friendly, helpful & geat to work with. The entire staff at Paramus Honda is attentive & friendly. The atmosphere is welcoming & clean with a… great selection of cars.Amazing!
by SLL on 03/08/2025Hamad Deeb was amazing! Really nice guy, helped me get a terrific deal and understand all of the car's features. Hamad is who I'll work with in the future!It’s Honda Time
by Aryeh on 02/16/2025Very clean nice environment. Hamad Deeb was exceptional - kind patient and knowledgeable. Explained everything I needed. Was honest and gave a great price.Great experience
by nicolecondon3 on 02/15/2025When he says he will always pick up the phone, he means it! Hamad was great to work with purchasing a new car! Massively patient and honest. Jovanny was also a great help with navigating financing! Overall great experience.Outstanding service
by Hamad and Shadi on 01/23/2025I recently had the opportunity to collaborate with Salesman Hamad and Finance Specialist Shadi at DCH Paramus Honda to acquire my new vehicle. I can assert with confidence that their service was outstanding. Hamad attentively considered my… requirements, offered comprehensive insights into various models without exerting pressure, and facilitated a seamless and stress-free experience. His expertise regarding the vehicles was remarkable, while Shadi worked diligently to secure the most advantageous deal for me. I wholeheartedly recommend Hamad and Shadi to anyone in search of a vehicle at DCH Paramus Honda.exceptional service
by tony on 01/20/2025I had an excellent experience working with hammed. He was knowledgeable, and professional, and took the time to understand my needs without making me feel pressured. His clear communication and willingness to answer all my questions made… the process a lot easier.Very happy with my purchase
by Becca S on 01/19/2025Hamad was a great salesman and was super knowledgeable on my car needs and very informative!10/10
by Robyn Esguerra on 12/23/2024updated 12/30/2024Great service and super friendly. Made things seamless for my first time at a dealership. I highly recommend Hamad to anyone looking for quality cars.2011 Honda Odessy resolved by Toyota
by TOYOTAServicedHonda on 12/08/20242011 Honda Odessy purchased on 10/24/24 at DCH Honda Paramus, The Flagship Honda Deslership under DCH Auto Group und Lithia Motors Written communications from LithiaMotors Corp. HQ to me stating issue Resolved with Right Front leaking… axle, that they NEVER replaced so vehicle would not PASS NYS Inspection. performed at DCH Honda Nanuet, under DCH Auto Group also, who only changed Catalytic Coverter that was Faulty. Car FAILED inspection because AXLE never Changed/Replaced and after 5 weeks, Neither DCH Honda Dealerships or Lithia Motors can provide an RO# Invoice with Replacement of AXLE. That is what I have requested all along purchased at ****.**$ with over ****.00$ of repairs to Pass NYS Vehicle inspection as per DCH Honda Nanuet (more than 50% in repairs) First Catalytic Converter replaced but Failing again and needs Replacemt 2nd time to Pass (documented in writing) AXLE NEVER REPLACED by DCH Honda Paramus. I started looking for Odessy Van back in August at DCH Honda Paramus. They will NOT Fix/Repair and want to purchase 2011 Honda Odessy back What and Why is DCH Honda Paramus the Flagship Honda Dealership Should I look at another Honda Odessy Van from this Dealership or go with Toyota as they offered to buy van and get me into ToyotaHello, Thank you for sharing your concerns about the dealership ratings. I understand how important trust and reliability are when choosing where to purchase a vehicle, and we strive to provide exceptional service that meets those expectations. If there are specific areas you'd like us to address or discuss further, please feel free to reach out directly so I can assist you better. Thank you, Wael Yunes General Manager wyunes@dchusa.com
Honda civic
by Victoria on 11/25/2024updated 12/03/2024Hamad Deeb was a great person to work with. Very patient and professional! I received a very good deal and was very happy.Great experience!
by RO on 11/30/2024Hamad Deeb was a great salesman to work with! He was attentive, kind and flexible to our needs. Matt Hunziker backed up Hamad with a great deal on our new Odyssey and responsive to our needs. Sunil Patel was great to work with in F&I. No… pressure at all and had asked if I had questions or needed recommendations to products. Overall great experience with DCH Paramus Honda. I would certainly endorse them to anyone who is looking at the Honda product line.Smooth as Silk
by Noah Mustafa on 09/01/2024Hamad Deeb makes this dealership shine. Never have I enjoyed coming to the dealership. Not only did he make me feel welcome and at home, but he made the process easy. I would recommend Hamad Deeb everytime. Paul Park also made something… that is usually hard, a breeze (financing).I have my dream car
by Erica on 07/12/2024My experience at DCH Paramus Honda was amazing. Everyone was very welcoming, but I have to say Hamad was truly amazing. He was warm, hilarious and was able to have a great conversation with. The conversations help pass the time for the… paper work to be finalize on my purchase. I usually stick with Hondas as my go to brand of car. So when I am ready to buy another I will be seeing Hamad Deeb. I highly recommend seeing him for your new or used car purchase.Hamad Deeb: HRV
by Syd HRV on 07/03/2024If you're looking for an stress-free car buying experience with someone who genuinely cares about your needs, I highly recommend reaching out to Hamad Deeb at DCH Paramus Honda. His knowledge of the vehicles was impressive, and he patiently… guided me through various options without any pressure. What stood out the most was his honesty and transparency throughout the entire process. He made sure I understood every detail, from pricing to features, and answered all my questions thoroughly. You won't be disappointed!The best!
by Safah on 05/27/2024I had the pleasure of working with Hamad. He was easy to work with and provided the best customer service. He went over every single detail and explained everything throughly. He’s very patient and kind and even has a great personality.… Hamad provides a stress free service and is very professional! I will definitely recommend Hamad to anyone.Easy car buying experience
by MM on 04/25/2024Great experience working with Hamad Deeb. He was straightforward and honest. Would highly recommend using him.The Best Car Dealership Experience
by Lourdes Figueroa on 04/11/2024I must start off by saying, that there are several Honda dealerships that I visited in proximity of my house, but we prefer to drive to DCH Paramus Honda to purchase my Honda CR-V, EXL 2024. Everyone one at this dealership is phenomenal.… Dennis Estrada (salesman) exhibited hospitality, professionalism, patience, understanding and was able to get the best deal for me. Thank you, Dennis! The entire process of sale was flawless and amazing. The car looks very sleek and edgy. State of the art features are amazing. It offers plenty of space in cargo area, provides great leg room, very comfortable leather seats, Apple CarPlay, heated Seats, electric adjustable seats, remote start, and keyless entry, and so much more. Best Car I Have Owned!!! Dennis was very professional and helpful throughout the process. He made sure that all my questions were answered and that I was satisfied with the purchase. The service and the professionalism at DCH Paramus is second to none!!! The dealership is clean and classy like the cars they sell. They have a huge inventory on site. This is the first time I’ve had enjoyed the car buying process. They just won a lifetime loyal customer!!!Fast and efficient
by ZLE on 03/27/2024Matt and Hamad were incredibly helpful and knowledgeable. They found me the perfect car for my budget, with a smooth and transparent buying process. Great price, great service - highly recommend!Happy Customer!
by Hanna Becerra on 03/20/2024Manny helped me in picking our new CRV Hybrid 2024. He was such a great help and answered all of our questions. Couldn’t have asked more from this experience. Highly recommend checking them out at DCH Paramus Honda.Freddy, the man👍
by Rick C on 03/22/2024I have to say I was very upset with the time it took for my plates registration and title (over three months). My first review wasn’t such a good one. I was sold a 2021 Honda CRV from a salesman that was no longer with the company. I… started to feel that the dealership with a little sketchy, I would like to thank Freddy, who helped me get through all this with his patience and manners, He always returned my calls kept me updated with what was going on with the DMV? It was a frustrating time and I know he saw the frustration in my face but as a good salesman would do he kept me at bay. DCH Honda my recommendation is you have to keep guys like him. A true professional, and I cannot thank him enough. Freddy, thanks again for all your help. Rick
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About our dealership
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.
What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Hello, Thank you for sharing your concerns about the dealership ratings. I understand how important trust and reliability are when choosing where to purchase a vehicle, and we strive to provide exceptional service that meets those expectations. If there are specific areas you'd like us to address or discuss further, please feel free to reach out directly so I can assist you better. Thank you, Wael Yunes General Manager wyunes@dchusa.com
by DCH Paramus Honda on 12/16/2024