DCH Paramus Honda
Customer Reviews of DCH Paramus Honda
Review type:
Exceptional Car Buying Experience
by Manuela on 03/19/2025
I had the pleasure of working with Hamad, and I couldn't be more satisfied with the experience. From the moment I arrived, he was energetic, attentive, and truly dedicated to making the car-buying process smooth and enjoyable. His… efficiency was impressive—he worked quickly without ever making me feel rushed, ensuring that I got exactly what I was looking for.
Not only did he secure me a fantastic deal, but he also went above and beyond by including extra features I hadn't even requested, making the experience even more rewarding. His professionalism, transparency, and commitment to customer satisfaction truly set him apart.
If you're looking for someone who will make your car purchase stress-free, seamless, and enjoyable, I highly recommend working with Hamad. He exceeded my expectations, and I will definitely be referring others to him in the future.
689 reviews
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Look for Jovany
by Manny CT on 08/31/2021If you want the best customer service, go to DCH Honda. I drove from CT because of the reviews and they didn’t disappoint. Look for Jovany, he’s a great sales person who’s also customer oriented.amazing experience
by waclaw zielinski on 08/30/2021We had a great experience with Hamad. He was super friendly and made the entire process super easy. In the end he went over all the features of the car to make sure that we understood everything. He was even checking up on us two days after… we purchased the car.2021 Car Buying Experience at DCH Paramus Honda with Hamad Deeb
by Wyllyzz on 08/23/2021We already knew the vehicle (2021 Honda Ridgeline) we were interested before coming in to DCH Paramus Honda by looking at their website. So we made a decision to check it out in person without making an appointment. By chance, we were… welcomed by Hamad Deeb as we were walking in. Hamad was hospitable and very accommodating. He went out of his way in letting us check and experience some of the features of the 2021 Honda Ridgeline without making us feel rushed. Even though having done some some research and got familiarized with most of the features, Hamad still able to show and share with us features that we did not know (i.e. ability to open all four windows after auto start before even getting into the vehicle and truck bed speakers). Although, we came to like the vehicle more after our in-person visit, Hamad tried to make us commit, as his job as a Salesperson, we were not pressured. Instead, Hamad listened, thanked us for our time, handed us a business card, and noted to call him for any questions. Then went our separate ways. After thinking it over, we decided to pull the trigger on the Ridgeline and reached out to Hamad. The buying experience included business as usual processes just like any other dealerships (i.e. applications, credit checks, negotiations, etc). The interactions were professional and friendly. Hamada listened to our objectives and made all the efforts to ensure they are met. At the end, we won some and lost some of our asks. Overall though, we came to a good spot. In summary, the car buying experience with DCH Paramus Honda was stress-free. This was attributable to their clean and modern facility, including social distance and mask protocols as we are in COVID-19 environment. Most important to note though, we experienced a positive car buying process primarily due to the professionalism, knowledge, friendliness, and patient afforded to us by our salesperson, Hamad Deeb. Thank you!Good service
by Donmel on 08/20/2021Not pushy or overbearing; answered all of my questions and concerns.Pre Owned Jitters
by Mina on 08/20/2021I was looking for a Hatchabck Toyota Yaris. I came into DCH of Paramus, NJ to see a 2017 Toyota Yaris Four Door Hatchback. That didn’t have a lot of miles. The car was in great shape but the radio blue tooth panel was all in Spanish. I… called Manny my sales person at DCH. And he said to bring the car in. I was nervous because it was a pre owned car. But, I brought back the car to the service department and they helped me by showing me how to change the radio-blue-tooth panel. Now I have everything in English and the car drives wonderfully! Manny my sales person was patient with me. Thank you!Stress free
by Claudia on 08/11/2021I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Omar C. was very thorough and knowledgeable. He goes above and beyond for his customers and tries to help as much as possible. Great service… and they know they’re stuff. He was able to find me a vehicle that suited my needs.Best Dealer- Paramus Honda
by Francis P and Janyll M on 08/10/2021Paramus Honda is by far the best Dealer we went too!!, we visited a few dealer in the morning and ended in Paramus Honda, I was tired and just wanted to go home but once we reached Paramus Honda we met with a gentlemen name Dennis who… directed us to his colleague Jackie she was amazing from the start very kind, she has a lot of patience, knowledgeable, dog and Kid friendly. She assured us that she will have us walking out with a vehicle and great deal, and she did!! She took us for a test drive of Honda Pilot and she knew exactly what we were looking for. I will recommend Paramus Honda to anyone who is looking to purchase a new vehicle the staff are very friendly the financial guy was very good too (I forgot his name). If you go to Paramus Honda make sure you ask for Jackie you will not regret it, she will try her best and go above and beyond to give you a good deal. Don't shop around and get moody and tired like we did just go straight to Paramus Honda you will not regret it, and ask for Jackie.Honda car purchase
by ordi25 on 08/03/2021It was an excellent experience. Hamad Deeb was nice and very helpful. He was very sensitive to all my concerns and has given all his best to make me happy with my purchase. I am very grateful for his excellent service and professionalismHighly recommend - Hamad is great!
by Victoria V on 08/01/2021After struggling to find a new lease with the current car shortage a family member recommend I go to DCH Paramus. I’m so happy I came here! Hamad was very helpful, was able to find me the perfect car and actually worked with me to get to a… place where I was comfortable. It was a great experience especially after I was only given the option to buy out my previous lease from Ford which I really didn’t want to do. He also took the time to go through all the features of the car not only on the day I test drove it but also the day that I picked it up. It was a really great experience and cannot recommend Hamad and DCH Paramus enough!Great Experience and Paramus Honda with Hamad
by Hamad great to work with on 07/27/2021We were looking for car for my husband when he retires and went to Paramus Honda and met Hamad. He was very helpful and was a pleasure to work with. I would highly recommend him when you are looking for your next carHamad was the best!
by vicky on 07/24/2021I was looking for my first car with my parents and thankfully got helped by Hamad. He was amazing and really helped us figure out our best fit. He made the entire experience more enjoyable and informational while also making sure we were… okay throughout the journey of finding a car. Honestly so thankful to be helped by him, he was wonderful and I got to walk out with my perfect car!Great experience!
by Maryan Ammar on 07/19/2021I had the best experience at DCH Paramus Honda. This is my 2nd car that I’ve gotten with the help of Hamad. He was extremely helpful in my decision making. He gave me all the best options that would fit what I was looking for. He answered… any question I had and had me feeling confident in my decision! I highly recommend.Great leasing experience!
by Meghan B on 07/17/2021I had a great experience here leasing a CR-V today. Hamad was amazing. He listened to what I was looking for, was not pushy in the slightest, and took a ton of time both during the test drive and after I signed all the paperwork showing me… all the features in the car. He was committed to ensuring I was comfortable in the car and really understood the way everything worked. I would recommend him to any of my family or friends looking to buy or lease a car!First Car- Jackpot
by Hector and Gina Ferrer on 07/17/2021Thanks to the team at DCH Paramus Honda for making our experience in buying our Son his first car a great one!! Thank you Hamad Deeb!Diego was great!
by Moises R on 07/11/2021Amazing customer service and understanding of what I was looking for.Out Standing Sales Consultant!
by Rgr on 07/05/2021If you're interested in someone who will help you with all your questions and concerns helping you get that car you want then this is your guy!Best experience at a dealership!
by Yemely on 06/04/2021Thank you for your hospitality and for listening to my requests. I walked in still not decided on if choosing to finance a used or new vehicle. Ryan Espertin took his time to explain my options and due to the large variety of vehicles… available at the dealership, I was able to walk out of the dealership comfortable with my decision and excited for my new journey with my new vehicle. Thank you Paul as well for making the closing of the vehicle procedure very smooth and comfortable. I highly recommend DCH Paramus Honda family! If you’re looking for a dealership to purchase your vehicle from, I recommend walking into DCH Paramus Honda at least once. And as for client advisor, I highly recommend Ryan Espertin to help guide you and complete your vehicle purchase! New or Used, Honda or not, DCH Paramus Honda is your best bet! Don’t be afraid to purchase, at DCH, they’ll make sure that your wants and needs are met.5 stars JUST ISNT ENOUGH!
by Luis on 05/26/2021I dread the whole car dealership experience. I also don’t like leaving reviews but This is well deserved! Dennis Estrada made the entire process simple EASY and fast. He listened to my concerns. He answered all my questions. He understood!… he went above and beyond. I couldn’t have been in better hands! He’s an amazing guy! Go check him outExcellent service.
by Yvette on 05/25/2021I had a great experience. Purchased without pressure. Victor Gonzales was very transparent and knowledgeable. Thanks!Great experience great price Freddy is the best
by Kat on 05/24/2021Freddy Francisco from dch Honda is the absolute best dealer here! He really worked out an amazing deal for us and worked hard to get me and my fiancé off the lot with a car we are so happy with. Amazing service, very personable, and made… the whole process enjoyable for us. I would recommend anyone and everyone to go to dch Honda and work with Freddy the bestAsk for Hamad
by Beatriz Abreu on 05/21/2021Went to DCH Honda to purchase my first brand new car. Hamad Deeb was very friendly, professional, and I left the lot with a beautiful new Honda. Thanks Hamad for making my car purchase experience easy and pleasant. Definitely recommend… purchasing your car with Hamad as he is very informative and knows what he is doing.
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About our dealership
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.
What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service