Ramsey Mazda
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Customer Reviews of Ramsey Mazda
Review type:
Wonderful Experience
by Vetteman on 12/15/2023
I was interested in purchasing a use vehicle online and out of state Willy my sales person made this experience amazing with his professional sales experience he made a somewhat stressful experience go off with out a hitch.
Thank Willy and… the Ramsey staff.
35 reviews
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Great service department. Dealt with Michelle, excellent customer service.
by Teresa on 02/01/2025Michelle answered my questions. Addressed my issues and followed through completely. A pleasure dealing with someone who is efficient and great at there job. All around from purchasing the car from Luis, to the service department, it’s… been a good experience. Would highly recommend the dealership. Love the CX5 that I purchased.Service is awesome
by Rich on 01/28/2025Always treated with a smile from Michele she is awesome. Always in a great mood makes me happy to go there. I could go to a closer dealer for service and sales but love this place. Mention Rocky he is also a super great person. Absolutely… love this placeInteresting experience
by See you hate to be you on 11/23/2024Leasing a car through this dealership was a humiliating experience. I have an 839 credit rating, and was verbally assaulted by the business manager, who had me sign into a credit bureau Immediately so he could review the report. To… compensate for the mistake of terrorizing me, he offered vehicle protection plans and insurances that I don't need, but was then charged for; $4000 ! This place gives the already dubious reputation of car salesmen a whole new dimension. All I can say - you are pathetic and I'm glad I don't have to rely on that behavior to make a living. MAZDA cars are great - VET your representatives.Wonderful Experience
by Vetteman on 12/15/2023I was interested in purchasing a use vehicle online and out of state Willy my sales person made this experience amazing with his professional sales experience he made a somewhat stressful experience go off with out a hitch. Thank Willy and… the Ramsey staff.Best dealer ever
by Gerald Hutchinson on 11/01/2021Amazing dealer best help I ever had straight forward great service definitely place to get your Vehicle Jim help me he is a star and deserves a trophy 🏆Great car buying experience
by LSperry on 07/20/2021I would highly recommend Ramsey Mazda! We had a wonderful experience with Brandon who spent 4 hours with us test driving a Mazda CX-3, walking us through all the features of the car, and was very patient with us as we decided - he even… offered to share his lunch with us! Donovan helped us with the finances. I have never had a pleasant experience buying a car before, but this was!! Thank you Brandon and Donovan!Great experience
by df1212 on 07/23/2019I have been shopping for the Mazda CX5 2019 in 3 states, NY, CT, NJ all dealerships. Walked in prepared, met with Willy Elkammary at Ramsey Mazda in NJ, within 15 minutes the deal was done. Willy gave me a fantastic price, no games, just… straight talk. I highly recommend....and ask for Willy! To add, a shout out to Donovan Lou in finance, again, honest and professional.Ramsey Mazda CX 9
by Dozermark123 on 09/09/2017The people at Ramsey Mazda were helpful and informative. More importantly, they were not pushy or overly aggressive as many car dealers and salesman can be. Originally I only wanted a test drive and was not ready to buy. They complied… with my wishes and provided a test drive. Later I went back to purchase a cx9 after my research and competitors test drives.Great service
by MazdaLease on 07/23/2017Joe was great! I got a great car and didn't have to spend hours at the dealership. Love the quick service and got a fair deal too.Awesome !!
by JBond2016 on 06/01/2017Erick was fantastic ! Mazda is fantastic !! I felt no pressure like I did at other dealerships that week. They were honest , sweet and accommodating . Highly recommend them !New Mazda3 from Willy Elkammary
by TylerReeve on 05/01/2017I usually don't trust car salesman and the experience of buying cars isn't one I look forward to. Willy changed that for me. He fought for the price I wanted and made the experience hassle free. If you're looking for a new car, please… consider asking for Willy at Ramsey Mazda.New 2017 CX5
by SergioTips on 04/24/2017This is my first 'Mazda Experience' and so far so good! Car looks great, but more importantly the sale representative was very good: helpful, available, collaborative. If you happen to go to Mazda Ramsey, ask for Willy!Love my Mazda CX-5
by francop on 11/29/2016First time II buy a car from this dealer and be honest was very easy and fast give me the price I want pay the price I ask for my trade, Thank you to Rocky Dunn and Donovan Lau for make this purchase fast and easy.Arrogant People Stay away from them
by samreddy on 12/05/2015Their service is total rip off and [non-permissible content removed]- on my first 45K service they had me change front suspension and even recommend to change the back one. I checked with my local mechanic it seems nothing was… wrong. Second visit - they said initial charges will be around 80, after a while the guy comeback and said the light is going to cost 266 + service charges. When I refused the service, they behaved arrogantly. And charged me 60 for me diagnose and were calming that they already put the bulb in and had to take it back. This all happened in 15 mins. The mechanic who bought the car out threw my keys on the front desk and had this disgruntled look on the face. The women cashier had rude face expressions. I hope their boss watching them on the CCTV.Arrogant People Stay away from them
by samreddy on 12/05/2015They are total [non-permissible content removed] they use classic bait and switch method. Once you go there they say the car is gone and try to sell you another one.Great sales team; unresponsive service department
by ka123 on 06/24/2015We had an excellent experience with the sales team at Ramsey Mazda. Willy, our salesman, did a great job working with us. In addition, Donovan, the finance guy, was easy to work with. Unfortunately, we discovered a mechanical issue with the… car shortly after we picked it up. The service department simply did not respond to us on this - did not have time to speak with us - and we are now working with another Mazda dealership to resolve the problem. Still not resolved. Several emails to Ramsey Mazda reps seeking call backs to discuss this matter were not returned. I am baffled. I can not recommend them.MIKE D AT RAMSEY MAZDA IS THE WAY TO GO!!!
by alx0818 on 09/10/2014I recently just hit the 6 month mark on my new 2014 Mazda3 i-grand touring and I for one couldn't be any happier. While the car is amazing and I recommend anyone looking to buy an extremely affordable car that is fully equipped with… everything but a microwave on the inside, what really sold me on it was my car salesman Mike D. Although its been six months since my date of purchase, what triggered my memory to post this was Mike's attentiveness to call me a week ago just to wish me a happy birthday! Who does that?! I thought it was such a nice gesture that i thought I'd write my first ever online review. If you're looking to buy a car then go to Ramsey Mazda and ask for Mike D! Less then 12 hours before I went to Mike, I had the worst experience ever at Wayne Mazda. The salesmen there were fine, but it was the finance guys and managers that were rude, condescending and made closing a deal anything but possible. After spending almost 6 hours there, testing the vehicle i wanted, and quibbling over a couple hundred dollars, my father and I left the store outraged and decided to head to Ramsey Mazda the very next morning. Mike had come highly recommended by a friend of ours. We walked inside, asked to speak with Mike and told him the horrific experience we had just had at Wayne Mazda. We put the same numbers that were shot down at Wayne Mazda on the table in front of Mike, Mike looked at them, and after being at the dealership for no longer than 5 minutes he told us, "you ready to take the car off the loft today?" We couldn't believe it! I've never experienced such an easy going, laid-back, yet extremely knowledgeable salesman like Mike D. We were in the dealership for an hour tops before I was driving away in my brand new car. Mike is wise beyond his years, and knew full well the ins and outs to all the high-tech gadgets that came equipped in the car. Being a first time buyer, Mike knew exactly what this kind of purchase meant to me and made it fun and enjoyable the entire time I was there. Even before my birthday, Mike would call me every now and then just to check-in and see how both me and the car was doing. If you want to buy a car, there's only one person I would recommend and that's Mike D of Ramsey Mazda!!!!Great Experience
by PeeDepollo on 07/29/2014Willy was very helpful and the rest of the staff was excellent. I highly recommend Ramsey for anyone interested in buying a Mazda vehicle. We got a great deal.Do NOT get your car serviced here
by sparkych on 09/08/20102005 Mazda RX-8. Flooded the way the rotary engines do. Had it towed to Ramsey Mazda to get the engine unflooded and restart it. They insisted that the spark plugs (replaced 10,000 miles ago) and the starter had to be replaced. Absolutely… unnecessary and a cost of about $800. I said no, just start the car, thanks. They recommended unnecessary work and the service advisor either doesn't know anything about cars or was content to just give me bold faced lies. Astonishing that in this day and age companies still try to operate in this manner. I will never be back.Visiting Ramsey Mazda was hands down the worst experience I have ever had
by idos on 07/22/2009Please take the time to read this review as I will try to accurately account what happened today (7/22/09) at Ramsey Mazda in an attempt to make sure they never sell another car. I called up Ramsey Mazda today to ask if I could come in for… a hassle free test drive of a Mazdaspeed 3. By hassle free I mean, I didnt want to wait for 2 hours in a dealership showroom idly knowing the games dealerships play. I was upfront and honest on the phone with the salesman (Bob) about being in the market for a car but was still researching cars and just wanted to test drive the car. Bob kindly responded saying that it shouldnt be a problem and to come down at my earliest convenience. I stopped by at 2:20 PM (told Bob that i'd come b/w 2PM and 3PM). I walked in, found Bob and introduced myself. He was all ready to get the keys to have me on my way for a test drive when the manager (still working on getting his name) told me that if I wanted to test drive the car, I'd have to work out a deal first to buy the car. My first reaction was "Excuse me?" Thinking to myself...did this guy really tell me that I have to sign for a ~$20K car AND THEN I'd get to test drive it. Suffice it say, I kindly reminded him that I was in the research phase of car buying and looking at a bunch of different cars and that no one hands over $20K to anyone without first knowing what you are going to get. He then informed me that if I was not ready to buy today that I wouldnt be able to test drive the car. With Bob the salesman there, I explained that I called ahead of time to schedule a test drive, was up front about what my intentions were and drove the 15 miles to get there just for that purpose. He finally agreed to let me test drive the car but not before sitting me down with another salesman to get some basic information. Relieved a bit, I started to chit chat with the new salesman as he was gathering some basic info and making a copy of my license. Just when I thought I was ready to go, the manager interrupted several times and asked me some questions from 10 feet away. Manager: "Will you be financing this car?" Me: "Probably finance, but I am really not ready to talk about that until I test drive the car and do some more homework" Manager: "So, what is your budget?" Me: "Around $20k, but again, not really interested in talking price until I know that I even want this car" Manager: "Well, just so you know, its $22K, is that ok with you?" Me: "Again, I am really looking to drive this car before I talk about the price, I think that is reasonable" Just when I thought he would stop harassing me with these questions as I was with the new salesman, he butts in again. Manager: "So, what is your time frame in buying a car?" Me: "Relatively soon, probably within a week or two" Manager: "In that case, you can't test drive the car because it will be gone tomorrow" Me: "Well, that isnt my problem, i am here now and just want to test drive the car as promised" Manager: "Well, it actually IS your problem because you arent gonna test drive this car and you can leave now" I think my jaw actually dropped at the rudeness of this comment. I couldnt believe what I was hearing. For absolutely no good reason (I SWEAR i am not exaggerating or making any of this up), this manager asked me to leave and was not going to let me test drive this car. Before you start thinking, well maybe this kid writing this review is a 17yo punk who wants to beat up on cars for fun, rest assure that I am 26yo, extremely responsible, clean cut, college educated, fiscally conservative, well mannered guy who can easily afford a $20K car WITHOUT the financing. In the next 7 or 8 minutes a shouting match ensued with excessive profanity that I will leave out. I told him I have never been treated worse by a store owner or business owner in my entire life and I would make it my mission to let it be known that this guy was a [violative content deleted]! It is my prayer and hope that this guyUsed vehicle pricing not really as advertised
by sheesh721 on 05/25/2009I found a used vehicle advertised online. The price was good so I went in to check it out. Drove almost two hours to the dealership only to find they charge a $900 "prep" fee on all used cars. That's a pretty big chunk of change when… you're looking at $10-13k vehicles. This is not the Doc fees or anything of the sort. It's basically a hidden charge that hit you with when you sit down to write up the purchase order. I've been shopping around for a while now and this is the first dealership I've seen do this. That just seems like a pretty shady policy to me. I was telling a buddy of mine who is from out of state about this $900 so called "prep" fee to be told that if any car dealership tried that crap out by him they'd have such a bad reputation they'd be forced to close down.
About our dealership
I just got back from Ramsey Mazda and could not have had a more different experience. On a busy Saturday, I was asked if I was being helped, said no and told the salesman that I wanted to see what price I could get a Mazda3 for. He said, "have you ever driven a Mazda?" I said no and he said "let's go for a ride." In 5 minutes we were driving around. Everyone was very pleasant.
by geoker on 12/06/2010