Customer Reviews of Performance Ford Lincoln
Review type:
Second time buyer
by R Paquette on 03/06/2021updated 03/12/2021I am leaving today with my second ford explorer I ha e gotten from performance ford Lincoln. Dave Morante my salesman was. Great. A nice guy. Once again Joe Boscarino went over all of the features and made sure event well.Fifth time buyer
by Maureen Cordero on 03/11/2021My new Ford Escape is the fifth one I have gotten from performance Ford Lincoln. I was happy to see Joe Boscarino the delivery coordinator who recognized me. Also Jimmie Whorley my salesman once agin for the fifth time was great to deal… with.Third Truck
by Kenneth on 03/09/2021My new super duty truck is the third I have gotten from performance Ford Lincoln. Matt Callura my salesman was great to work with. Jillian in finance was great too. Also Joe Boscarino was excellent and very work with.Seventh Vehicle
by Debra Briant on 03/08/2021Today we are leaving with the seventh vehicle we have gotten from Performance ford Lincoln. Jimmie Whorley has been great each time. Also Joe Boscarino the delivery coordinator is and has been excellent as well.Great Experience
by M Pagan on 03/06/2021We came back to percorma ce ford Lincoln for our second ford explorer in two weeks. Once again Kyle was excellent coming through with a vreat deal. Also Joe Boscarino was amazing two times in a row going over the features.Amazing Sales Experience
by Rangerfan1 on 01/28/2021What a great sales experience I had at Performance Ford Lincoln. I had been looking to get into a new Ford Ranger and this dealership was able to get me the exact one I was looking for at a great price. Amazing!!!!Horrible customer service, never gave title, Fraud
by alexander gran on 12/29/2020Purchased a vehicle. Paid in full. Was give a 30 temp tag. 30 days has passed. No permanent tag, No title. I also found out that they sold me a car was branded title without disclosing. Called dealer many times, dealer refused to answer… my questions about my expired temp tag, title and title. This dealer is a FRAUD!!! Stay away!Less than One Star
by Biff on 12/26/2020This dealership is the type of dishonest, deceitful, bait & switch dealership that the car sales industry is known for. I attempted to buy a used 2018 Ford Edge that was low mileage and after I researched the VIN #, found out it was… off-lease and Performance Ford bought it auction for about $15K. They wanted close the $27K for it. It was a low mileage vehicle and that made it attractive, but the car had been on the lot for more than 6 weeks when I approached the dealership and they would not budge on the price. I walked. The car sat there for another 4 weeks before it sold and I guess some sucker paid close to asking price. This dealer is not interested in doing deals that leave the customer satisfied or willing to come back to buy again. They are very short sighted and only interested in short term profits. They recently purchased ED CARNEY FORD in E. Hanover, NJ and that branch is just as dishonest as the main branch in Randolph. Another thing they seem to do that is annoying is keep the Ford Edges in E. Hanover and the Lincoln versions of the same vehicles in Randolph, forcing customers to drive out of their way to see the Ford versions. Avoid this dealer like you would the plague.Avoid Performance Ford at All Costs
by Kansas Car Buyer on 06/05/2020I would avoid Performance Ford in Randolph. I have bought 20+ cars but this is the worst dealership experience I have ever had. The General Manager Doug Raleigh is unresponsive and so was my sales person Matthew Collura. I was looking at… buying a Ford GT350R but changed my mind prior to receiving any purchase documents. They still haven't sent my deposit back to me and it has been 16 days. Doug won't return my phone calls or emails. If this is how they handle a potential customer, I wonder how they will treat you. It is very disappointing that I have to resort to this to seek resolution. You have been warned. I will be reporting them to the Better Business Bureau as well. If you look below I am not the only person who has had this experience.Simplicity
by staceylew on 11/08/2016Matt and his team (Joe and Dan) were able to assist me with a 0% finance of a new Ford Fiesta! Very friendly, very diligent. These guys get things done! My credit is horrid and these amazing guys pulled through for me while I was at home.… How awesome is that, enjoy Netflix while they work and provide you the best service! See you guys after my loan is up!Dishonest...bait and switch
by njdriver11 on 09/13/2016We agreed to a price for a Lincoln MKX. they said they had to get it from another dealership since they didn't have the exact specs we wanted on their lot. The next day we were told the car we were supposed to get was now in another… state, but they would give us a well-equipped, higher-priced model instead but for the same price we had agreed to. I didn't check the contract close enough and now I am out an extra $5K. But I am just out of luck and they are not wiling to do anything to work with us or honor the agreed price. Mysteriously, the salesperson and original finance officer we worked with are no longer with the dealership, so no one there can confirm the original negotiation. I will never go back. This was my first Ford/Lincoln purchase and I will likely not ever buy another. The car is definitely not worth the money I am paying for it.Leasing
by Bradshaw12 on 08/28/2016I just leased my 2nd Lincoln with Performance. They have a professional no pressure sales team that understood my needs. They exceeded my expectations and I have recommended them to family and friends.Thank you for taking the time to write us a great review about the Lincoln you leased this summer. We are happy to hear about your positive experience and are grateful that you recommended us to your family and friends. We wish you all the best in your new car!
Thank you for taking the time to write us a great review about the Lincoln you leased this summer. We are happy to hear about your positive experience and are grateful that you recommended us to your family and friends. We wish you all the best in your new car!
We are very pleased to hear about your positive experience. Thank you so much for taking the time to write us a great review and for the referral of your family and friends. We appreciate your business and loyalty to Performance. We wish you the best in your new Lincoln!
Pretty face
by greeneyes8 on 07/26/2016I bought my brand NEW Escape a couple of days ago from Dan. He was very knowledgeable, didn't rush me, and very friendly. Sent in a inquiry online the night before was offered immediate help from their customer service staff the next… morning and right away assisted with an appointment. I didn't have to wait. Delivery coordinator was very helpful as well! I will recommend Dan and performance ford Lincoln to my family and friends.Thank you so much for taking the time to write us a great review. We are so happy to hear that you had a positive car buying experience with Dan and the rest of our team at Performance. Welcome to the Performance Ford family! We wish you many happy and safe miles in your new car!
Great people to work with
by cathymillian01 on 07/22/2016This is my second vehicle I have purchased from them. Friendly and professionalThank you so much for being a loyal customer. We truly appreciate your repeat business. Thank you for taking the time to write us a great review. We wish you many safe miles in your new car!
Exceptional, Knowledgeable and Competitive Pricing
by carguru26 on 07/21/2016I recently purchased my second Ford 150 from Performance Ford. My experience was exceptional from the time I walked in to the time I signed my paperwork and left. All the members of the staff I worked with had answers to all my questions… -this was not the case at other dealerships I visited. They were even willing to go above and behind and stay late during a week night so I could bring the vehicle home that day. Most importantly, the pricing was highly competitive. 5 star experience, I recommend this dealership to all my family and friends.We are happy to hear that you had such a positive car buying experience with our team at Performance Ford. We appreciate your repeat business and loyalty to our dealership. Thank you so much for taking the time to write about your experience and for recommending us to your family and friends. We wish you the best in your Ford 150.
Great Dealership.
by timharrison on 12/18/2012updated 04/27/2025Great Dealership. Everyone was helpful and easy to work with. I had no reservations about purchasing here as our salesman, Ceasar the BDC person and Brian the Delivery Coordinator all took very good care of us and treated us better than any… other dealership I have ever been in. Very good , I'll be back.Very happy with my new vehicle as well as the process.
by donnasalvo on 02/13/2013updated 04/27/2025Very happy with my new vehicle as well as the process. We were treated with respect and were given pleanty of options with regard to the vehicle. Steve was very helpful and made sure everything we needed and wanted was in the new car. We… were amazed at all the things that the car could do and Brian made sure we understood how everything worked. Very Happy. Thanks.Great experience.
by jeffsmithu on 06/25/2013updated 04/27/2025Great experience. Justin is top notch.First time visitor to Performance ford
by gwamsr on 12/14/2012updated 04/27/2025For being so new at his job, I was very impressed with Dan - the first person to approach me as I walked through the door. Very friendly attitude and seemed to express a sincere attitude to help me find the vehicle I was looking for. Kris… was extremely helpful in spelling out all the various options available to me and choosing the one(s) that best suited my plans. Again, another friendly, out-going attitude that made me feel comfortable with this dealership. It was my first visit to this dealership - a very different experience than what I had experienced at a Chevy dealership. Brian seemed to go out of his way to make sure I understood the complete operation of the vehicle before driving it off the lot. Another happy face to deal with.Great Deal on a nice pre-owned Escape.
by janebooks on 01/22/2013updated 04/27/2025Great Deal on a nice pre-owned Escape. Eric did a great job finding the right car and Brian was very helpful showing me how the bluetooth worked and setting up my phone. Very happy with the entire process.very professional
by mattmmnich on 05/01/2013updated 04/27/2025Claudio was outstanding in helping us find our new vehicle . A very professional sales consultant.
At Performance Ford Lincoln, we offer new Ford and Lincoln cars in Randolph, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Randolph.
For years, our financial staff at Performance Ford Lincoln has offered expert advice for those seeking a great Ford or Lincoln car loan or lease. Our service doesn't stop there. Randolph customers can come in and take advantage of our knowledgeable Ford and Lincoln car repair technicians and a fully-stocked inventory of Ford and Lincoln parts.
You can reach Performance Ford Lincoln any time by filling out our contact form, by calling us or simply visiting our Randolph Ford and Lincoln dealership at 906 Rt 10 Randolph, NJ, near Wayne, Patterson, and Staten Island.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- English
- Spanish
Thank you so much for taking the time to write us a great review. It is our pleasure to hear that you had a positive experience with Matt and the rest of our team at Performance! We appreciate your business and look forward to seeing you again when your loan is up! Enjoy many happy and safe miles in your new Ford Fiesta!
by carespecialist on 12/28/2016