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Customer Reviews of Quality Auto Mall

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116 reviews
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  • F150

    5 out of 5 starsby Raymond on 04/14/2024

    Was painful and easy
  • Quality experience and a great sales team

    5 out of 5 starsby JLatka7 on 01/13/2024

    I’ve experienced five other dealerships while trying to find my dream vehicle. After those dealerships, I was tempted to shop at a place online. Tim, Paul and the team at Quality Ford made it such a pleasant experience for my first time purchasing a vehicle. I am more than happy I decided to give them a chance!
  • Quality Auto mall

    5 out of 5 starsby TRANSCOM on 10/03/2023

    Excellent customer service great deal.
  • Quality service each time!

    5 out of 5 starsby Thinred415 on 08/11/2023

    My experience each time at Quality, is none to complain about. The staff and techs are always professional and friendly, and are always willing to help you out with any concern that you may have with your vehicle.
  • Custom 2023 Ford Ranger Lariat

    5 out of 5 starsby Ronacher on 06/29/2023

    The sales team at Quality Automall, specifically Paul Logano, were tremendously helpful in working with me in ordering my factory built custom 2023 Ford Ranger Lariat. They were very flexible in their availability to meet, kept me up to speed on status of the order and prepared the paperwork in advance so that I was able to be in and out of the dealership when the truck arrived without the typical and dreaded long wait. They were transparent and honest and there was no surprises at the time of the signing.
  • Glenn Schmelz

    5 out of 5 starsby G Schmelz on 06/19/2023

    Love going there, People are always friendly, the service is quick and the work is done right.Take both my vechicles there.
  • Overpriced

    2 out of 5 starsby azzurritinto on 05/08/2023

    Had check engine light on, needed to be fixed. Mind you that last year we had a new engine put in on my 2017 Ford Edge, so I was very disappointed that I was charged $450 in labor charges to fix this issue. This should have been covered under warranty since engine was replaced last year. Not very satisfied
  • Oil Change

    5 out of 5 starsby Chuck G on 04/11/2023

    Quick and easy
  • Quality Automall E. Rutherford NJ

    5 out of 5 starsby mgualti on 02/27/2023

    Excellent work with friendly courteous professionals and staff. Clean service are and waiting room, Would definitely make this your number 1 choice for service.
  • Happy customers

    5 out of 5 starsby Happy customers on 04/01/2022

    This is our third car with Quality Automation our sales guy Paul is awsome!!
  • Great dealership!

    5 out of 5 starsby Happy customer on 01/27/2022

    This is our second car which we have purchased from this dealership. The salespeople are knowledgeable and quite helpful. Because of supply chain delays through the pandemic they made sure to update us with phone calls with any information we would find useful. All cars on occasion need service. Quality’s service department is the best. All people are knowledgeable and take the time to explain anything which might be out of the ordinary. Quality as a Ford dealership and service are the best!
  • Excellent service!

    5 out of 5 starsby Clarkie810 on 05/03/2021

    Carlos, in the service department, was amazing! He was kind, knowledgeable, friendly and made my visit awesome! I had to go in for a recall on my 2020 Edge. From the minute I called to schedule my appointment to Carlos greeting me when I got there to drop car off he was fast, efficient and friendly! I will always bring my Edge back to Quality Auto for any future services and that is because of my experience with Carlos!!
  • Quiklane Is Quick!

    5 out of 5 starsby Buzzcut9 on 12/29/2020

    Brought my car in and expected to leave it overnight. Not so, they took care of me right away.
  • Oil change and tire rotation

    5 out of 5 starsby ayygee1 on 04/20/2020

    Just to say that all went great in a timely manner. The staff was very professional and helpful with social distancing because of Covid-19. Very happy and satisfied.
  • Good quality

    5 out of 5 starsby Annemarie on 01/15/2019
    updated 01/23/2019

    I am always pleased with the quality of work and the friendly atmosphere. I drive out from City Island in the Beinx to get my car serviced at Ford.
  • Great Service. Awesome facility

    5 out of 5 starsby Igotthecar on 01/17/2019

    I always use their Quick Express Service for my oil changes. I know that I could go closer to home, but I love the accountability. Service is always great and the staff are extremely friendly. The free coffee isn't bad either:)
  • Love the service

    5 out of 5 starsby tash2dar on 10/16/2018

    I was in to have an oil change on my 2016 Ford Fusion. From the service person meeting me in the parking lot to the service person greeting me as I walked in followed by taking care of me while I was there and last but not least the cashier who handled my payment - everyone was pleasant, polite and very helpful.
  • Exceeded my expectations

    5 out of 5 starsby Myescape13 on 10/09/2018

    Everything went great. In and out quickly. Exceeded my expectations.
  • cat repairs

    5 out of 5 starsby 1duke13 on 10/08/2018

    Never had a problem with work done fast and would buy more cars from them also great dealership
  • Love Quality

    5 out of 5 starsby Ivette731 on 10/06/2018

    I love bringing my ford fusion to Quality. I have been to many different places but Quality has been my best experience. I refuse to take my car anywhere else, thanks for your amazing service.
  • great repair service

    5 out of 5 starsby 1duke13 on 09/07/2018

    never had a problem they always gave me the best service and found problems that i did not even know great service for sure

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