Quality Auto Mall
Today 7:30 AM - 9:00 PM
Customer Reviews of Quality Auto Mall
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116 reviews
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Throttle body service
by bmarshall6251 on 10/03/2016My 2016 Ford Explorer had an issue with the throttle body. I had it towed in and they were able to fix the issue same day. The staff was very courteous and attentive to my schedule, and got my car back to me in a timely manner.Excellent Sales Consultant Service
by jerrycan on 09/24/2016We recently purchased a Ford Mustang from Quality Automall in Rutherford, NJ and wanted to share our excellent experience with anyone interested in considering them for your car purchase. Dan Sangirardi was our Sales Consultant. He was… knowledgeable, friendly, and low pressure. Importantly, he clearly made us feel like valued customers. We shopped around at Ford Dealerships in the North Jersey area. Quality Automall prices are competition with other Ford Dealers, but the difference with Quality Automall Ford is that Dan just worked harder than the others in pricing a car that met our financial comfort zone. As a result we got the best deal and customer service at Quality Automall. Dan was not pushy and was helpful in letting us take our time in deciding if the price was right that met our budget. We were very impressed with Dan Sangirardi and highly recommend that you seek his assistance in purchasing a car from Quality Automall. Thank You Dan.Service
by DWD2005 on 09/15/2016Had trouble with my frontend. stopped in Saturday early and it was resolved quickly. The service team at Quality Auto Mall is the best. Allen in Quick Lane always goes above and beyond when we have dealt with him. Thank you.Oil change.
by alex0656 on 09/12/2016Great and reliable service. Thank you guys... i have a 2014 Sport Edge...Great service and great attention
by Rudava61 on 09/09/2016The service was great on my Ford Explorer specially those guys that received my car. They were very friendly. Great attentionGreat services
by Jiovanis07 on 08/20/2016updated 08/31/2016The staff is always willing to assist.very plesant.Great Service
by Ranger1156 on 08/14/2016I've been dealing with Quality Ford for 7 years now and I'm completely satisfied mainly because of my Service advisor Carlos Santana. Carlos handles all my needs and never lets me down! I'm also satisfied with the trained technicians, my… vehicles are always serviced and I never had a problem.Brakes
by Joeygnote2 on 07/10/2016updated 08/09/2016Service was right on piont. Thx you for your serviceHAPPY, HAPPY CUSTOMER
by dijade1217 on 07/15/2016updated 08/05/2016This is the second time that I deal wit Danny as a salesperson, and I can say that he is amazing. Very upbeat and knowledgeable of his customer's needs and wants. He got me what I wanted and for the monthly payment that I was comfortable… with. Kudos Danny!!!!Warm Welcome on a very hot day Professionately Courteous
by Askbernie on 07/19/2016updated 08/03/2016Called serv dept and told to bring car in said the total wait would be 30 minutes and it was done in 25 Mins. Complete veh inspection. BGolick2014 Honda Civic
by yardleyhbk on 07/27/2016updated 08/01/2016Dan S in the Used Department is a Great guy! Sold me a nice 2014 Honda Civic!! Car run great! Dan is a stand out professional. The whole process was smooth and easy. No hassle at all!!!!EXCELLENT SERVICE
by SMILEY12347 on 07/14/2016people are friendly, atmosphere great, service was excellent. I would definite recommend friendsGreat customer service
by ezamora on 06/16/2016Tyrone at the parts department was super helpful. He really went above and beyond to help me get the best price for my car battery. Alan was also extremely helpful at the service department.Great Salesman
by Toothfairy170 on 05/31/2016My salesman Tim is very helpful and I'll deal with him again.Great service
by Majacome78 on 12/23/2015updated 12/28/2015I purchased a 2016 Ford Fusion. The service was excellent from beginning to end. Timothy Bernard is a great salesman. He was very helpful in making sure I was happy with my purchase.Excellent Service!
by bombo85 on 12/22/2015updated 12/28/2015Waiting for my truck to get serviced was fine. The waiting area is comfortable. The service manager(Carlos) was excellent. He explained in detail what needed to be done. I am very satisfied with Fords service team @ Quality Auto-mall.Ford service.
by PGenario on 12/19/2015Always good service. Jeff Peck is a great guy and goes out of his way to assist me.Great service, work done well.
by Walter138078 on 12/20/2015I had several issues with my 2012 F150. Although everything was covered under the extended warrantee, the problems were handled quickly and the job was done well. Thank you Carlos Santana, you run a great service department.Excellent Service
by Charlotte3800 on 12/05/2015updated 12/16/2015Everyone was very friendly and knowledgeable and got my car in and out quickly. One possible suggestion is to go the extra mile and vacuum out cars after they are finished. My previous Ford dealership (out of state) would vacuum and even… quickly rinse off our car one it was finished. Not necessary, but definitely a nice touch.Great service
by Teeboo50 on 12/10/2015Always satisfied. Great customer service any problems with my service, no problem correcting.Great service
by Margaret23280 on 11/02/2015updated 11/17/2015Ford escape is wonderful car Service was excellent Staff was more than helpful and cooperative
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