Echelon Ford
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Customer Reviews of Echelon Ford
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4 sales reviews
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Great experience
by phillygirl1 on 10/31/2014I recently bought a 2014 Ford Focus from Echelon Ford and my experience was great. From my salesperson Chuck to the people in the financing department I have no complaints. Everyone was patient and understanding and took the time to treat… me like I was their #1 customer.Exceptional Experience!
by jfo513 on 10/30/2014After visiting a few other dealers and getting the run-around on pricing, I was amazed with my experience at Echelon Ford. Other dealers would show me high numbers at high interest rates when I told them what I expected my credit to be - I… guess they wanted to make me feel better when they'd come down in price. But I don't like to play that game. Mike Schultz at Echelon Ford was straight forward with the pricing and helped me get the car I wanted at the price it should be. No games, no hassle. In selecting the vehicle, he was very straight forward about the features and what he thought about it - I never felt he was telling me what I wanted to hear. I would absolutely recommend going here for a great experience. Truly Exceptional Service all the way!!!Overall pleasant experience
by kcaenj on 06/22/2011updated 04/25/2025We recently purchased a Ford Explorer 2011 XLT. Overall we thought the buying experience was very efficent and made us feel comfortable. We got good financing (mostly because our credit scores were excellent) but the manager there was good… about continuing to look for a better rate even after our first meeting. I wish there was more inventory for this model at this location because we only had like 3 options that were right on the lot. In the end we actually were okay with the color we got. Again, the sales person was good about showing us all the features in the car. This was really important because of the MyFord Touch and Sync. Only issues in the whole process is there were a few times we had to sit the waiting room for 20-30 minutes, but they brought us waters and we watch a little TV.Rude
by archie21 on 05/29/2014updated 04/25/2025Salesperson became angry and was [non-permissible content removed] when he realized that I knew what I was doing and he could not pull all his trickiness on me. Became very flustered and it showed in his demeanor. [non-permissible content… removed]
About our dealership
archie21, I would like to discuss your visit at your convenience. Our goal is to make sure every customer is Completely Satisfied with their experience with our dealership. Thank you for choosing to do business with us and I look forward to hearing from you in the near future. I can be reached at chriscostello@echelonford.com or 856-627-8400.
by echelonford on 07/09/2014