Customer Reviews of Honda of Tenafly
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42 sales reviews
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Absolutely Amazing!
by Giovanna N on 08/29/2020Nelson was such a pleasure to work with! He worked with us to figure out solutions to ensure we were getting the best price & all the features we wanted. At no point in the process did we feel pressured to make a decision & were able to… have an honest conversation. The finance team member, Anthony, was also a great! He made sure we 1000% understood all the contracts & fees prior to signing them. Though they didn’t have the color I originally wanted, Nelson took the time to make sure I walked out with a car I loved & a price I felt comfortable agreeing too, even up to the very end of the process!Helpful and friendly staff
by Kevin on 08/28/2020I worked with Nelson at Honda of Tenafly, and he was able to help me pick out a used car for my personal needs. He was very nice and always made sure I was confortable with everything.Great Experience
by Steve on 01/28/2020It was a great experience buying my new CRV James Ayala was amazing to work with. All the staff and managers are great.Great service
by Laura T on 01/20/2020updated 01/27/2020I recently bought a car here and I'm very happy with it. Ali Said was very helpful and patient with me and my parents and he gave us a great deal!Great people
by Adam and Jucelia on 01/11/2020I am very thankful for the help we received at the Tenafly Honda. Mahmoud and Kirtan were very help and patient with us. Thank you guysGreat help
by Lraquel on 01/01/2020updated 01/06/2020I financed my car with Jose Giron alittle over a year ago he is very great , he has always been a call away for any questionsTerrific Tenafly
by Stephen B on 12/14/2019I just bought a CPO Honda Civic Hatchback from Honda of Tenafly (NJ). I am quite sure I got a great car at a very fair price. The staff (Bryannah and Ali [Saïd] in Sales, Harry in Finance) were knowledgeable, pleasant, and patient in… answering my many questions. I would recommend this dealership to anyone looking for a good car and a good buying experience.Review
by Bruno lee on 12/13/2019Got a good deal on a new car with no hassleIt was really nice dealer
by Sungyong on 12/06/2019All employees really were kind and price was good and process was fantastic thank youGREAT DEALER&SALES PERSON
by K N aji on 12/03/2019The salesperson is polite and helpful, with easy-to-understand explanations of car lease fees and no problems. The dealer and the other people were all kind and polite.Great service
by Matilda on 12/03/2019I was served with greatness and kindness. They know exactly what to give you based on your needs and want.Great Staff
by J P Neary on 11/30/2019Thanks to Anna Marie, Will, Miguel and Ronnie for making this experience as painless as possible. The whole operation was smooth. This is the 2nd vehicle we have purchased from Anna Marie and will recommend her to family and friends.VALERIA SALES CONSULTANT HONDA DEALERSHIP
by VALERIA HONDA DEALER REP on 11/29/2019Valeria is a very nice person, very helpful!.. she always trying the find the way to make you feel happy with very good deals and looking for what is the best option for you as a customer.Great Service!
by Adrian on 11/29/2019Arnold from Honda of Tenafly gave me exceptional service with the transition to my new vehicle. Great customer service!!!DISHONEST DEALER- DO NOT GO HERE!!!
by JohnTheo on 07/02/2016****DO NOT GO HERE!!!!*** They promised me a lease price written quote via email for pilot lease. I drove from 1 hour away with my family. They made us wait over 2hrs looking at different models and when it came time to close the deal,… they claimed the quoted price was a mistake and tried to get me to pay $125 more per month on a lease. I tried to talk to a manager but he again stated it was a mistake. I find that hard to believe since we have been talking for over a week and I have a written quote. Also he wants me to believe that he is the manager and doesn't know the price of his own inventory. Why not tell me the error before I drive there. Why not tell me when I arrived and asked again? Why wait until 2 hrs of a sales pitch to do so? They are dishonest and practice predatory sales tactics. ***DO NOT GO HERE!!!***Great salesmen ship
by lindaG2015 on 04/18/2016Jon Arslan was wonderful and thoughtful and never once pushed us into a decision. His gentle attitude and his sales approach was a welcome relief from some who pushed a certain car. he even wouldn't let me buy the car without driving it… first.Tenafly of Honda
by jhalex8856 on 12/14/2015it was fast, convenience, and happy experienced with Tenafly of Honda. I dealt with Hee Chung, and he was very professional and kind person. i leased 2016 Odyssey SE and i am very very satisfied. if you need my reference, please email me. i… am willing to share my detail experience. [email address removed] thanksGood Customer Service
by Djhh on 05/21/2015I went in to buy my brand spankin new Honda Civic. Things were looking a little sour for my financing, but they made it work somehow with really good rates. Arnold, the product specialist, was very nice and very helpful. Harry, the finance… manager was actually very easy to work with. I would definitely recommend people to come to this dealership. I admit, its not the biggest dealership, but the bright side to that is that they are very customer service based.We are very satisfied...
by eilee63400 on 01/09/2015We went to purchase a Honda Pilot and our salesman Frank made it a very smooth, easy purchase. We had a few special requests, and they were easily accommodated. We look forward to driving our SUV for many years. Norman & Eileen Gorlynvery good experience
by ripp1582 on 08/23/2014Quick and painless, everyone was very nice and personable.Pretty good pre-sales efforts but just not competitive in price
by dmlee168 on 09/29/2010Everything was good until the sales guy offered me a deal that was pretty insulting and realized that they would not deal honestly - I walked out. I used to have my Honda Accord service there for convenience and stopped because they just… got so expensive comparing to other places. But I decided to give him a try when I need to get a car for November to replace my Accord - and it was disappointing. We went twice - the first time to determine if the CrossTour or CRV was good for my family. Thanks to the sales guy, we decided that CRV had great value. The second time, the same sales guy was friendly and took us for a test drive on a 2011 CRV. We decided to work with him to figure a deal on lease. As per the internet advices, we talked about price, fees, and money factor. He gave me a pretty okay first offer on most of the variables - until I asked for the money factor. He was a bit surprised and called someone on the phone. It turned out he was giving me a .008 money factor... or close to 20% APR! It was pretty shocking that they use that as the starting point - perhaps they assumed that I have a 300 FICO score? In any case, I was a bit insulted and decided to hold on the deal negotiation until I figure if there was a special. Then, it turned out that there are special financing deal as well as a good "super-qualifying" lease rate of .00136 (around 3.5%) from Honda Finance. As result, I concluded that they were not serious in working a deal or just assume that I was stupid. In this age of internet, why they thought that they could pull this kind of trick? I have a MBA and work in the finance industry but it may be easier for me.. but those money factor / conversion were so easy to calculate that this dealership's approach was really sincere in negotiating. It is not the sales-guy, whom I actually like and willing to do business with him, but some other guys that did the calculation. Therefore, beware in dealing with this dealership. They will not be the cheapest in anything. Know your stuff before going - or they will screwed you over and really not serious in building a long term business relationship (even they really tried to have a good customer service appearance).
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About our dealership
Why put your trust in Honda of Tenafly?
Family owned and operated for 87 years +
New Jersey's 1st Honda Dealer
10 Day Price Protection* - Feel secure knowing you received a great deal
48 Hour "Drive & Decide"™ Money-back guarantee on New Vehicles
10 Day "Drive & Decide"™ Money-back guarantee on Used Vehicles
1 Year Complimentary $500 Collision Deductible Waiver** with every purchase or Lease
1 Year Complimentary Maintenance*** with every Vehicle purchase or lease ***
Proven Track Record of great Customer Service from people who care
Award Winning Dealer - DealerRater "Consumer Satisfaction Award" recipient for the last 5 consecutive years
Amenities
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Languages Spoken (7)
- English
- Portuguese
- Tagalog
- Vietnamese