Hudson Honda
Customer Reviews of Hudson Honda
Review type:
cheated
by JanselG9 on 11/01/2021I have serious problems with this dealer, a year ago I got a certified 2018 CR-V, they convinced me that the vehicle only had 2 minor accidents and the result today is that it has had 5 accidents, one of them moderate.Very poor Don’t deserve 1 star
by Honda civic on 10/14/2021I was customer for 10 years. I was emailed to upgrade. First employee hit my car didn’t even ask if I was Injured they made me test drive a car only to tell me that it would be $100 more month wasted a whole hour of my time they have the… worst customer service ever they should have never sent me an email telling me I could upgrade for less money and then change their mind and then be smart about it. Brian salesperson said I guess you didn’t read the fine print. Then he said at least you got to test drive it shame on Hudson Honda They didn’t even offer to fix it They don’t deserve even 1 starGreat service
by DannyB95 on 05/11/2017Yirko and Santiago were able to get me the Accord Sport Special Edition in the color I wanted. Santiago was very friendly and courteous. We were able to get the deal I was looking for at ease. I would recommend this dealership.Thank you so much for the kind words Danny, we really appreciate it! Howard Newman, Corporate Customer Relations Manager
Buying my Honda Pilot
by pmassoth on 05/11/2017Had such an incredible experience buying my Honda Pilot. All thanks to Vladamir Nastelon who made sure everything went nice and smooth from begining to end. From the sales person to finance to the Business manager. Thank you Weber… Gonzalez for programing our phones and helping me figure out and explaining all the features in my new car!!! We truly love it and appreciate how it all went!!!Dear Customer, We hope you are enjoying your new Pilot! Thank you so much for taking a moment to leave your team a positive review. Howard Newman, Corporate Customer Relations Manager
Leased a 2017 Honda Accord EX
by abhorton21 on 05/03/2017I've never had a better car buying experience! Everyone at this dealership was beyond helpful especially Vladimir, Victor, Josh and Anthony! They helped me get into the car I really wanted for a great price and at no point did I ever feel… pressured. The entire process was quick and easy and I left with so much knowledge about my new car. I'll definitely be coming back for my next car and referring all of my friends. Hudson Honda is the best Honda dealership in NJ hands down!Dear Customer, Providing our guests with the vehicle that best suits their needs along with a great deal is our ultimate goal. Thank you for the kind words as well as the recommendation. Thank you, Howard Newman Corporate Customer Relations Manager
I am very satisfied because MS. YANET GARCIA
by MehmetGencalp on 04/30/2017I am very satisfied because MS. YANET GARCIA took care of me yesterday and she was so kind,experienced and helpful. She answered all of my questions gladly and she helped me a lot to to clarify the cases that i was worrying about it. I… have an amazing Honda Accord now and i will recommend her and Hudson Honda to anyone who wants to buy a car.Dear Customer, Congratulations on your new Accord. Thank you for taking a moment to acknowledge Yanet's effort to provide you with the best customer service. We really appreciate it! Thank you, Howard Newman Corporate Customer Relations Manager
2017 Accord EXL Sedan Nav/Sensing Purchas
by BobHopson on 05/01/2017Overall a very pleasant experience compared to 9 other Honda area dealers. I received the exact car I requested for a very good price. No gimmicks or hassle. Nate, Eric, Michelle, Ron and David all did a good job throughout the buying… process. I would consider buying from Hudson Honda again.Mr. Hopson, We are so happy to hear that you had a pleasant experience with our team! Your complete satisfaction is what matters most. Thank you, Howard Newman Corporate Customer Relations Manager
CARMEN MARROQUIN & CELINES CISNEROS
by Carmen47 on 04/19/2017Both Carmen & Celines were very helpful and professional when purchasing my new 2017 CRV. They kept their word I would leave extremely happy when I left with my new car. I will recommend them to anyone else who is purchasing a new Honda.Dear Customer, Congratulations on your brand new 2017 CRV!! We are so happy to hear that you had a pleasant experience with both Carmen & Celines. Thank you so much for the recommendation!! Thank you, Howard Newman Corporate Customer Relations Manager
Lucia (sales) was amazing!
by MabelMarin on 04/12/2017I had a great experience getting my 2017 Accord. Lucia helped me through the entire process and got me exactly what I wanted. The rest of the staff was also great. I would definitely recommend Hudson Honda to anyone.Ms. Marin, Congratulations on your brand new 2017 Accord. Providing our guests with the car of their choice along with a pleasant experience is our ultimate goal. We are so happy to hear that we were successful in this regard. Thank you for the positive review!! Thank you, Howard Newman Corporate Customer Relations Manager
JESUS!!!!
by MaroonCvic on 04/02/2017Today was my first time in Hudson Honda (west. New York, Nj) and I must say I am beyond pleased with the service provided. Not just by the team as a whole but especially Jesus! He went above and beyond to make sure we left happy! grear… service, very detailed with each step of the process and made sure from start to finish we not only were helped, but were treated like family! I will refer Hudson Honda and jesus to everyone and anyone I know that is shopping for a car. Thank god for jesus!!Dear Customer, We are so happy to hear that your product specialist Jesus was successful in ensuring that your needs were properly taken care of from start to finish. Your complete satisfaction is what matters most! Thank you so much for the kind words. Thank you, Howard Newman Corporate Customer Relations Manager
Great experience
by ashyurek22 on 03/31/2017Ahmed was a great salesman and truly cared about helping me with getting a car. Even with horrible credit they still managed to get me a loan !!Dear Customer, We are so happy that Ahmed was successful in ensuring that your needs were properly addressed. Thank you so much for the 5 star rating! Thank you, Howard Newman Corporate Customer Relations Manager
hudson honda on west new nj
by Mally_05 on 03/11/2017updated 03/21/2017The Hudson Honda dealer at west new nj helped me find the best car and the perfect one for me the employees are really nice I feel very happy with the service and with my car crv2017Dear Customer, We hope you are enjoying your brand new 2017 CRV! Thank you so much for the positive review, we really appreciate it. Thank you, Howard Newman Corporate Customer Relations Manager
The best
by anyelfy on 01/23/2017Very good i will recommend this dealer to anyone else they are very helpful my sales manager was great nd my sale person too his name is jorge thanks guysDear Customer, Thank you so much for the kind words as well as the recommendation! Howard Newman, Corporate Customer Relations Manager
Excellent Service
by aalvarez6 on 01/20/2017I came last week to purchase a vehicle from Cairo Lopez and he was very knowledgeable about the product and very patient. He make me feel very comfortable during the whole process. Defenetly coming back again. Thank you Cairo.Dear Customer, We understand how big of a deal it is to purchase a new vehicle so patience is very important to ensure that the best decision is made. Thank you for acknowledging our effort to provide you with a comfortable experience, we really appreciate it. Thank you, Howard Newman Corporate Customer Relations Manager
Great service and very happy
by karalinda123 on 01/19/2017I recently came to the dealer with my freind that purchased a vehicle and i must say that our salesman: cairo lopez was incredible. He was very kind and knowledgeable. I will definitely recomend my freinds to come to hudson honda.Dear Customer, Thank you so much for the kind words! Howard Newman, Corporate Customer Relations Manager
Unique Experience in Hudson Honda
by name908 on 01/01/2017I purchase new Honda Accord from Hudson Honda and it was a best experience in my life. In this dealership they dont play a silly games. I came in dealership and dont have to look for the sale person. Almost immediately was approached by… Wanda Gonzalez who was very professional and was able to help me not only select the car which met my need but also my budget which was a really unique experience. I also met the general manager Vladimir who was a very nice to talked to and very experience. He helped me to select the right vehicle equipment and advice regarding the life time oil changes and VIP program. Thanks to these wonderful individuals now I have new car and the monthly payment I can afford. Vladimir and Wanda thank you very much for your help and I will recommend your dealership to all my family and friends.Jesús Tarzona and his chain of command
by Ecantos531 on 11/24/2016From the get-go Nate and Jesús were there to facilitate our car experience. I walked in and was straight to the point. Jesus understood and ran with it. He got me exactly what I wanted. He did not give me a run around like most salesperson… do. It was a straight forward and simple experience. I also appreciate how Jesus and his managers took the time to sit down with us and address any of our concerns. I give them a 5*+. Thanks Jesus, Eli's and Yirko.Thank you Manny
by SantiagoP on 09/29/2016We are really happy with our new purchase, thank you Manny For all your help we have a great experience, thank you for guiding us Step-by-step. wish all the sales person are like you, I will recommend anyone to go there and ask for Manny he… will help you and make you feel like family, also thank you Anthony for helping us to.Horrible experience
by Elindao on 04/25/2016If I could rate under 1 star believe me I would. These guys are very quick in making you promises and taking your money but boy when it comes to answering calls & owning up to what they "said" on the deal they won't! You have to be careful… they'll "say" they will give you the deal of a life time but they're just giving you a snake in a basket. About a year ago I leased my car from a gentleman last name Tejeda he promised me the ultimate sale by them keeping my old car and them paying off the previous company all fees and cost I had remaining, sure enough I walked out thinking I got it. A year later I get a civil lawsuit from the previous motor company I had a car with stating that I had not paid for what Mr. Tejeda said they would pay. I personally approached the dealer spoke to Mr. Torres one of the managers there he said he'll call me and I'm still sitting here waiting for this call (2 weeks later) nothing has been resolved yet! Already contacted corporate and will continue to escalate until I get a resolution! Please be careful where you get your car from. I'm from around the area and my family & friends have gotten a cars from here so I figured keep business local but no! Horrible experience!!!!! DO NOT LEASE FROM HERE. The BBB will hear about this, terrible representation of the name Honda Motors.Can't wait to go back for my next car!
by crystal313 on 03/28/2016John is the best sales person I've ever worked with. He helped us for over five hours to find the right car, the right interest rate, and an affordable car insurance quote. He even stayed longer than he was supposed to make sure we had… everything we needed, and then even drove our other car home so we were able to drive off the lot with our new car. I can't wait to come back next year and get a bigger car for our expanding family.Iran the Man!
by Ramos718 on 08/08/2015Sales Rep was very helpful and patient in explaining the details involved with our lease agreement. Thank you!
Hi, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (201) 868-9500 so we can work towards a resolution.
by Aria Scott on 10/18/2021