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Customer Reviews of Power Ford

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176 reviews
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  • Great Service

    5 out of 5 starsby Agardea on 01/27/2016

    It was a good experience, though you have to set up an appointment and still wait over 2 hours, I'll definitely do it all over again, the staff was really concerned after the mechanic left stains all over my truck.
    • Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Agardea! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by bobturner_ford on 01/29/2016

  • Review

    5 out of 5 starsby retiredrn4785 on 01/12/2016
    updated 01/27/2016

    It was a cold day and your waiting area is chilly. I waited 2 hours which is average, I guess, but it did get cold in there.
  • Very pleased.

    5 out of 5 starsby Reyesm505 on 01/25/2016

    My second Ford Fusion I've had maintinenced at the Quick Lane. They always provide excellent service.
  • Great service helpful

    5 out of 5 starsby DGutierrez2709 on 01/22/2016

    Felt very welcomed with the staff. They were very helpful and explained every process and made it very nice to do business with Power Ford.
  • Great Service

    5 out of 5 starsby Jaded_Heart on 01/24/2016

    I went in there because one of my tires had a slow leak. They fixed it and scheduled an appointment to fix some recalls on my car and do a loaner car
  • air conditioner

    5 out of 5 starsby marialovato on 01/20/2016

    Chris was very knowledgeable and courteous. He kept in touch with me and did as he said he would. It made working with Ford a pleasure.
  • Great sales shopping experience.

    5 out of 5 starsby powerpiper on 01/06/2016
    updated 01/19/2016

    John Trujillo, salesman, worked so hard to meet our needs and expectations. He was courteous, helpful, friendly, kind and effective. He is AWESOME!
  • good service

    5 out of 5 starsby mmford505 on 01/05/2016
    updated 01/18/2016

    friendly staff. good service walked me to the shop showed me my brakes were wearing out. on my to due list thanks power ford.
  • Very friendly yet not pushy

    5 out of 5 starsby Kbhowe1 on 01/13/2016

    Staff was very helpful and friendly yet not pushy like others. would buy from again. I really liked the communication via text messaging.
    • We really enjoyed reading your feedback, Kbhowe1! We hope you continue to choosing Power Ford for all your vehicle needs! Take care!

      by bobturner_ford on 01/14/2016

    • We really enjoyed reading your feedback, Kbhowe1! We hope you continue to choosing Power Ford for all your vehicle needs! Take care!

      by bobturner_ford on 01/14/2016

  • super service

    5 out of 5 starsby knahrajesse on 12/15/2015
    updated 01/07/2016

    I was in for a quick lane oil change. The service was friendly and fast
  • AWESOME

    5 out of 5 starsby veneryp on 12/11/2015
    updated 01/06/2016

    Carlos (don't remember his last name)did such a fantastic job. Called and told me repairs, cost and date it would be ready. ON TIME, AWESOME JOB CARLOS
  • The Works

    5 out of 5 starsby pbweaver on 12/24/2015

    We brought our 2013 F150 Limited in for The Works. Ben checked us in and he was very helpful and thorough. We left the vehicle to run some errands and the service was completed within about 1 1/2 hours. We have been very pleased with Power Ford service since we bought the truck there in November 2014. The email reminders are a nice touch, too. Thanks for everything.
  • "HAPPY ONCE AGAIN"

    5 out of 5 starsby OUTWESTJOSH on 12/21/2015

    Once again as thru the past 10 yrs "@ special thank you" to Terry Wayland and his services team for taking the time to correct a issue that I made a mistake on with my new 2015 F150 Lariat FX4...I messed it up and they fixed it...Thanks Terry 👍😃
    • We work hard to make your visit with us as convenient and simple as possible for you, OUTWESTJOSH! Thank you for choosing Power Ford, and we hope to see you again soon!

      by bobturner_ford on 01/07/2016

    • We work hard to make your visit with us as convenient and simple as possible for you, OUTWESTJOSH! Thank you for choosing Power Ford, and we hope to see you again soon!

      by bobturner_ford on 01/07/2016

  • .

    5 out of 5 starsby Rvestal on 12/16/2015

    I was a little disappointed my rental was not taken care of through the dealership. It was the last time I had to have my vehicle serviced for the same issue.
  • Great service, fast and friendly!

    4 out of 5 starsby qt505 on 12/14/2015

    This was second time I have taken my Chrysler 300S to Power Ford for service and I had excellent service but during the most recent trip last week, I think, the only issue I had with the service was a few oil smudges on the hood of the car, probably when they were closing the hood after service. I am sure this was just an oversight on their part but I just wanted to let you know for future reference. Other customers may have over reacted but I just wanted to inform your team to be a bit more careful. But overall I am still satisfied. Thanks
  • Great sevrice friendly staff

    5 out of 5 starsby jara812009 on 12/07/2015

    My experience was good will be back again when my vehicle needs servicing again or anything else
  • Great experience, great salesperson and dealership

    5 out of 5 starsby Winnabella on 11/26/2015
    updated 12/04/2015

    Explorer Platinum 2016. Very happy with the sales service, quality of vehicle and ease of purchase. No pressure from sales.
  • Very good

    4 out of 5 starsby LouGolson on 11/23/2015
    updated 12/04/2015

    It is recommended to make appointments, but it seems unscheduled vehicles are taken and those with appointments have to wait longer than expected.
  • Great service, no beverages.

    5 out of 5 starsby evlmorgana on 11/16/2015
    updated 12/03/2015

    I love my new mustang. My fabulous salesman Ricky did everything to help me. I also loved Trevor, Elizabeth, and Karina who called me from the internet. I was however, shocked that no one could offer me free coffee or a soda. Come on management, these are expensive cars too. Why don't you loosen up the pure strings a little. Lexus offered me coffee so did VW!
  • Excellent service team

    5 out of 5 starsby escape133770 on 12/01/2015

    I just came in because of a warning light that the tire pressure was low. Your service members took the car immediately to check and fill the tires (low due to cold weather) and the care was returned to me in less than 10 minutes...I can't ask for better service than that! As always, the service department desk manager and attendant that too k care of my car were professional , friendly and efficient. You choose your service team members well.
  • 90%

    5 out of 5 starsby Carlosborn on 12/01/2015

    The employees in the service dept. we're polite and helpful.

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