Lia Honda Albany
Customer Reviews of Lia Honda Albany
Review type:
Go see Lia Honda!! 🥳
Ernie Walton provided a thorough explanation of all the details
by Mike M on 04/21/2025Ernie Walton provided a thorough explanation of all the details of the repair, and offered less expensive alternatives.Thanks for letting us know how satisfied you were with Ernie's assistance, Mike! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.
Recall, repair, real time
by ADK tripper on 04/10/2025Customer friendly, time efficientThanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!
Your GREAT
by Lorraine Taccetta on 04/11/2025although they were super busy and the wait was a bit longer than anticipated, the overall experience and performance was well worth the wait. Thank you Nathan Wood for taking such good care of us.Lorraine, thank you for taking a moment to share positive feedback on Nathan. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
Go see Lia Honda!! 🥳
by Terri P on 04/07/2025First off I should start with my loyalty to Lia Honda. They are kinda family now….. 6 cars later we are all honda owners. Started with Gabby, then to Vince and finished with Mitchell Flecker. Brendan is the absolute best and the sales… people are amazing. Just go and they will go hard to get you in the car you want.Terri, We appreciate you for leaving Gabby, Vince, Brendan and Mitchell this marvelous review! We are delighted to know that they are the best and amazing. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Honda Albany team!
Go See Lamar!
by B in Delmar on 03/28/2025Lamar Patton was kind, professional and funny. I come from the industry and I know what it takes. Excellent service visit.Thanks for letting us know Lamar and our service team did a great job, B! Making your service visits pleasant and thorough are our top priorities. We hope to do the same at your next visit.
Excellent dealership
by Julio on 03/08/2025updated 03/17/2025I had an excellent experience with Ernie Walton over at Lia Honda of Albany! Ernie is always highly professional, knowledgeable, friendly and works to the best of his ability to assist in resolving any issues or concerns I may have. He is a… very honest, well-trusted, dependable representative. I always look forward to working with Ernie, as I can always be sure that my experience will be a great one! Highly recommendJulio, we're delighted Ernie has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!
Honda Passport purchase was SO GOOD!!
by Dave OConnor on 03/04/2025Extraordinary friendly and thoughtful sales experience from Josh Murgo. He listened carefully to our needs and wants in the purchase of a new vehicle. Josh expertly presented options available to us, and included a lot of value added… information given his years of experience. Every step of our car buying was handled flawlessly by Josh and the Lia team.Dave, thank you for sharing your experience with us! We're delighted Josh handled your wishes with the utmost advocacy and grace. Here's wishing you all the best in your travels, from everyone at Lia Honda!
Snow Bound but I finally picked up my new Honda on Tuesday 2/18
by Jim D on 02/21/2025Straight forward with my deal,I felt they were honest and my sales man was professional and knowledgeable about the car I was buyingJim, thank you for sharing your experience with us! We're delighted our team handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Here's wishing you all the best in your travels, from everyone at Lia Honda.
Give your a review, Jack Nash
by Bertan Deniz on 02/06/2025I really appreciate Jack Nash efforts and hospitality, I bought a car from here for the 2nd time today, Her goodwill and honesty made me feel good about buying a car, I am grateful 😃That's great to hear, Bertan! We're always striving to give our customers the best experience possible. Thanks for letting us know your visit with Jack was pleasant and straight-forward. Enjoy the ride!
Satisfaction
by Todd Mesick on 02/03/2025Wayne B. at Lia Honda was great to work with. He was knowledgeable, able to answer all questions and did not force anything. He was a pleasure to deal with.Thanks for letting us know Wayne provided you with an accommodating and informative dealership visit, Todd! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Honda!
Helpful sales person
by Senior driver on 12/16/2024Johans severino was very helpful, kind and knowledgeable.We're delighted Johans is someone you can count on for a reliable and pleasant dealership experience! Thank you for your positive feedback. Best wishes for pleasant travels this holiday season!
Dat is it !!!!
by K on 12/02/2024updated 12/09/2024Duane was very courteous and kept me updated on the progress of my vehicle during the servicing.K, Providing quality and efficient service is so important to us here at Lia Honda Albany and we are glad that Duane's efforts could meet your satisfaction! We are thrilled to know that he was very courteous and kept you updated. We wish you safe travels until we meet again!
Outstanding service
by D on 12/07/2024I was very impressed by jack Nash an his professional service he gave He took the time to answer all my questions an I am very happy with the good deal he was able to give If it wasn't for his professionalism an honesty I wouldn't have… purchased the car I hope lia honda appreciate the fine job jack Nash is doing . Best wishes Jack Nash on your career at Lia HondaD, We appreciate you for leaving Jack this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Jack provided you with top notch service. We are delighted to know that he was professional, honest and took the time to answer all of your questions. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Honda Albany team!
Lia Honda experience
by Alexis D on 11/07/2024-First salesperson did not follow up -Second sales person left employment and no one got back to me -Agreed on a trade-in and inclusion of three oil changes with the sale -On May 28, dashboard lights came on, told to drop off the car, and… wrongly offered a loaner vehicle -Told the sensors just need resetting -Informed of a recall that could cause stalling and told I’d receive a letter in September -Have not received a letter regarding recall -Arrived for maintenance but was told it was too early for maintenance work, despite receiving a notice from Lia -Learned the vehicle’s certification had been voided -Bret apologized for not documenting the promised three oil changes and offered two now, which didn’t match the original agreement 10/19/2024 sent above email to the “contact us” on the Lia page, as of 11/7 I have not heard back from themAlexis, please accept our sincere apologies. We have tried contacting you and would still like to discuss the oil change issue, if you would please reach out to me. Thank you. Brendan Shields Sales Manager Lia Honda Of Albany 518-438-4555 ex. 2003 bshields@liacars.com
Another great experience
by Robert Goo on 07/18/2024updated 10/02/2024Once again had to bring in my Ridgeline for a recall. Steve Smith made my trip into Lia great with his professional skills and explained everything to me so I didn’t have to worry about the outcome. I’m grateful for the great service I… get all the time when I bring in my vehicles to Lia.New Car, New Guy
by PinoyHonda518 on 09/16/2024First of all i dont have dislike about Honda services. The person who helped me is Duane Bechand. He’s pretty knowledgeable and good, gave me details of what they did . Im giving him a thumbs up for doing a great Job. Thanks Duane. And… thanks to all the lia Honda service crew who helps maintain our car for the excellent service as well.Thank you for taking a moment to share positive feedback on Duane. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
Gun Metal Grey
by Minnie on 08/27/2024Robert Dawes was the best! Had so much patience with me. Very knowledgeable as well. The level of professionalism that was offered has been unmatched. Thank you for helping me pick my first!Thank you for your 5-star review, Minnie! We're thrilled to know how pleased you were with Robert's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Honda.
Good Experience working with Vince Fernandez at Lia Albany, NY
by T on 08/23/2024We went in to see a 2025 Honda CRX EXL. We had a 2019. We specifically want white with a gray leather interior. They did not have that available. However, Vince showed us one in a different color and quickly searched their site to find one… would be available in a bit over a week. Vince Fernandez was a positive individual with a good sense of humor. He was never pushy, but easy going and a pleasure to work with during our purchase. We are really enjoying our new CRV. It’s our fifth CRV.T, we're thrilled you enjoyed a satisfying and smooth dealership experience with Vince! Thank you for taking a moment to share the highlights. We wish you all the best in your latest CR-V, from the entire team at Lia Honda!
Awesome Experience
by Cyril on 08/22/2024The overall purchase experience wasn't stressful. Cheick Meite at Lia Honda was excellent. I appreciate their assistance during the purchase process, and I look forward to transacting with them again.Cyril, nothing means more to us than your satisfaction, so thank you for your awesome review of Cheick. We're pleased Cheick and the team did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new ride!
Hassle-free service for my CR-V!
by gordo1atw on 08/13/2024Drop off, updates and pickup of my CR-V were seamless. Dylan Logan handled every step efficiently having minimal impact on my day. Add upfront pricing and no nonsense, Lia Honda of Albany is a great place to have your Honda serviced!Thank you for taking a moment to share positive feedback on Dylan. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
Great experience
by Frank Orlando on 08/03/2024Very attentive, staff salesperson Wayne Balthazard. George General manager know how to make a sale.Frank, thanks so much for mentioning the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of the expertise shown by Wayne and George. Enjoy your new ride!
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- English
- Spanish
Terri, We appreciate you for leaving Gabby, Vince, Brendan and Mitchell this marvelous review! We are delighted to know that they are the best and amazing. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Honda Albany team!
by Lia Honda Albany on 04/09/2025