Lia Honda Albany
Customer Reviews of Lia Honda Albany
Review type:
Go see Lia Honda!! 🥳
Happy Camper
by Nette Nette on 10/11/2023I came to Lia Honda to get an oil change and I was greeted by Dylan Logan, who was very kind and courteous! Dylan helped me find a coupon for my service also. I didn't have to wait too long and there were no issues. Good Visit!Nette, thank you for recognizing Dylan's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Dylan and the Lia Honda team may serve you. Safe travels until then!
Fantastic Service
by Bailey L on 10/10/2023Went in for typical state inspection, had a quick concern before turning over my keys. Got super friendly and helpful service with my concern from Ernest Walton. Learned something new about my car and saved a little money as he fixed the… issue.Thank you for telling us why you liked this service visit, Bailey! Your satisfaction means the world to us, and we're pleased you enjoyed the exceptional service offered by Ernest. We hope you'll continue to make Lia Honda Albany your first choice for service!
Excellent service
by Sonny boy on 10/06/2023Joe wiley is very knowledgeable in everything we need to know.approachable and easy to work with.he makes us customers comfortable in all aspects.We're so happy to hear that, Sonny! Thank you for letting us know how pleased you were with Joe's attentive assistance. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!
Prompt service
by Krishen Dudnath on 10/05/2023Joe Callabacci was very friendly and did an excellent job.Krishen, thank you for trusting our service team with your vehicle's needs! We're happy Joe provided you with a pleasant service visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Thankful
by Alex on 09/28/2023Wayne Balthazard helped me get the exact lease I wanted. Very thankful and please with the service I received. This is my second time leasing with Lia Honda and always appreciate the care they give.Thanks for the awesome feedback, Alex! We're delighted Wayne provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on your new lease! We wish you all the best in your upcoming journeys, from everyone at Lia Honda!
Timely service
by Dan K on 09/28/2023Steve Smith was very helpful with my service. He made sure all the work was done quickly.Dan, thanks for taking the time to review your service experience! We're happy Steve handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Honda for all your automotive needs!
Great visit
by Happy Customer on 09/13/2023Shawn Hugg did an outstanding job! Making sure all issues were resolved and truly focused on customer service! Some we have seen quickly fading in businesses. Great job Lia! Thank you Sean!Great! Thanks so much for your thoughtful feedback. We're glad Shawn took the time to thoroughly address your needs and interests to ensure a truly satisfying service experience. We graciously look forward to working with you again some day!
Patient, kind, accomodating
by DL on 09/05/2023I have a busy schedule and limited financial means. The help I received from this dealership from Max Schlotter and Brandon Shields was incredible. They heard my needs, provided me with great options, and I walked away with a beautiful car… and peace of mind.We could not have asked for better feedback than this, DL! We delighted to know Max and Brendan's efforts resulted in your absolute peace of mind in your new car. Congratulations! We wish you lots of happiness in your journeys to come, from everyone at Lia Honda!
great service with a smile!!
by Bob Suruncle on 08/30/2023Wes Harrington was a kind gentleman. He helped me with all my automotive needs. I’d recommend him to all my Honda owning friends.Bob, thank you for taking a moment to give credit to Wes for making this a positive experience! Nothing means more to us than your complete satisfaction, so we're pleased Wes did everything he could to take excellent care of your Honda. Safe travels until we see you at your next visit!
Great advisors
by Eric on 08/28/2023The service department addressed all my concerns and the advisor kept me updated throughout the whole processExcellent! Thanks for letting us know how happy you were with this experience, Eric. We're happy your service advisor stayed in touch and addressed all of your needs, thoroughly. We look forward to making your next visit just as great!
Drive away happy.
by Gary Z on 08/22/2023Erin Burke was excellent in helping us purchase a vehicle, she's very knowledgeable, friendly and easy to work with.Gary, thank you for sharing some thoughtful feedback on your purchase experiences with us! We're delighted Erin helped make this a smooth and pleasant transaction. Congrats on the new vehicle! Best wishes for happy travels in your future, from everyone at Lia Honda!
Joe Wiley service expert
by Lou B on 08/09/2023Joe Wiley is an excellent service advisor and is by far the best one I’ve had the pleasure to deal with at any dealership. He treats me with respect and follows through and backs up everything he says. Joe’s best qualities are his… communication and knowledge. When I do business with Joe , I am confident that the job will be done right and on time. Five star service !Hi, Lou! We sincerely appreciate your continued business, and we're delighted Joe always treats you to a high quality service experience. Thank you for the kindness of your 5-star review!
Go see Gabby at Lia Honda!!!
by Michelle G on 08/03/2023This was the easiest car shopping experience EVER!! Gabriella Angerosa was so knowledgeable and friendly! When I say I felt at ease right away…like I was dealing with a family member. Everything was straight forward and just a breeze! We… got the car we wanted and the price point we were looking for. Gabby and the entire Lia Honda staff were so accommodating and professional making this experience the best one could hope for when shopping for a car. I can’t express enough that the process was not only the least stressful I’ve EVER had buying a car, but actually FUN and exciting! Thank you again Gabby!! I will recommend you to anyone looking to buy or lease a car!Thanks for the fantastic feedback, Michelle! We're thrilled Gabriella provided you with a dynamic and accommodating dealership experience that exceeded your expectations. Congratulations! Best wishes for awesome travels, from the whole team at Lia Honda!
Great Sales & Service
by John Fitzpatrick on 07/20/2023Friendly and knowledgeable salesperson. Same with the shop, who did a software update on my new car.John, thank you for sharing some positive feedback on both our sales and service teams! We're happy Erin made sure your purchase experience was smooth, and that your software update was handled to your satisfaction, as well. Congrats on the new ride! We wish you all the best in your upcoming journeys, from everyone at Lia Honda Albany.
Jack’s Passport
by Jack Wood on 07/18/2023Rob Dawes is our go to guy ,for sure . This is our third Honda we have purchased from him .. His product knowledge is excellent .. He is a friendly and no pressure professional ..Thanks so much, Jack! We truly appreciate your continued business, and we're delighted Rob provided you with another exceptional buying experience. Congrats on the new Honda! Best wishes for amazing travels in your future, from everyone at Lia Honda!
Great Service!!!
by Lynne D on 07/13/2023Honest & dependable. I have been having my car serviced here since 1990 when I purchased my first Honda I am only on my third Honda and it is my belief that they have lasted this long because I have always taken it to this dealership for… service. Steve and Tim were excellent..Lynne, thank you for sharing such wonderful feedback on Tim and Steve! Nothing means more to us than your total satisfaction, so we're glad our team continues to serve you and your vehicles well. Thanks for always choosing Lia Honda!
Service with a smile
by Melissa on 07/02/2023Wes Harrington provided excellent customer service while making sure my service visit went quickly and smoothly. Wes was great, kind, friendly and knowledgeable. the reason this is not 5 stars is the service department was to perform a… complimentary car wash after oil change and inspection which was not completed. Stopped at the car wash on my way home.Thanks for your lovely review of Wes on our service team, Melissa! We're happy he provided you with a welcoming and convenient experience. We regret the misstep in getting your vehicle washed after the service and hope to make this up to you at your next appointment. Safe travels until then!
Honesty at Lia Honda
by Sandra G on 07/01/2023I went to Lia Honda for the first time due to a car safety report at another location. The service tech Steve S. and the mechanic made sure to show me that my car was had nothing wrong and the safety report on my car was false. I am so… grateful for the honesty at the Honda dealerships. Thank you!Sandra, thanks for stopping by to give credit to Steve for clearing up that safety report! Your safety and satisfaction are our top priorities, so we're pleased Steve and the Lia Honda team helped alleviate some of your stress about your car's condition. We hope you'll come see us again some day!
Rob Rocks!
by Shelley on 06/30/2023Purchased our 4th Honda Odyssey! Second purchase with Rob Dawes ... he was awesome for both sales! Very helpful and accommodating!Thank you for letting us know how happy you were with Rob's assistance, Shelley! We're thrilled he provided you with another exceptional buying experience. Congratulations on your 4th Odyssey! Best wishes on your family's upcoming journeys, from all of us at Lia Honda!
Great experience
by CP on 06/29/2023Wayne was awesome. The sales process was easy and low key. He is thorough and everything was timely! Highly recommend him.CP, thanks for stopping by to share some positive feedback on Wayne! We're delighted his diligence and expertise made your buying experience awesome. Congratulations! Best wishes for the most pleasant travels this summer, from the whole team at Lia Honda!
Patient and friendly
by Erin Burke on 06/24/2023Erin helped me pick out my car. She was patient kind and friendly and made sure I drove off the lot the same day of purchasing it.Thank you for the positive feedback on Erin! We're so happy you appreciated her guidance and support during your dealership experience. Congrats on the new ride! We wish you all the best in your summer travels, from everyone at Lia Honda!
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- English
- Spanish
Terri, We appreciate you for leaving Gabby, Vince, Brendan and Mitchell this marvelous review! We are delighted to know that they are the best and amazing. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Honda Albany team!
by Lia Honda Albany on 04/09/2025