Legend Volkswagen
Customer Reviews of Legend Volkswagen
Review type:
Great Customer Care and Consideration
by Best Leasing Experience Ever on 07/05/2021My experience at Legend Volkswagen was a refreshing change from my previous experience with car salesmen. I have been leasing vehicles for the past 30 years so I have seen many times the game that is played when it’s time for one lease to… expire and a new lease to be signed. At Legend my salesman Michael Paskoff, took all of the game playing out of the deal. His consideration for me as a customer and his fairness with the end result were incomparable to any I’ve had so far. He was able to get me the car that I wanted, in the color that I wanted and for such a fair and reasonable monthly payment. Thank you Michael, I will recommend Michael and Legend Volkswagen to anyone I can.Jose Garcia handled everything great
by Susan Quinn on 05/14/2021Had a great experience at Legend with my 2017 Jetta. Would definitely buy another car from this dealership in future.Hello Susan. Thank you for leaving us an excellent rating. We are happy to hear you had a wonderful experience! If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a great rest of your week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup
Atlas lease
by Atlas on 03/31/2021Jessica was fabulous very informative..no hagglingHello. Thank you for your wonderful review. So glad you had a great experience with Jessica. We hope to see you again! If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a great rest of your week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup
Excellent, no nonsense experience. Working with Adam was a pleasure. He wa.
by Barbara Cracchiola on 02/10/2021Excellent experience dealing with Adam. He was extremely professional, courteous and knowledgeable. He gave me the price point I was looking for and came through. I would definitely work with him againHello Barbara. Thank you for your wonderful review. We are so happy to hear you had a superb experience with Adam. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. We hope to see you again! If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a great rest of your week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup
Amazing customer service thank you Adam!
by Adam on 12/28/2020updated 01/04/2021This was my first visit and not my last / Adam made a lasting impression on my purchase - Customer service above and beyond from A to Z . No pressure just the facts very knowledgeable understanding kind and patient - Happy New Year Adam !Hello. Thank you for sharing your excellent review. We are glad to hear you had a exceptional experience with Adam. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. We hope to see you again! If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a great rest of your week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup
👍🏻
by Leeann Sigona on 10/04/2020Went yesterday to just look at jettas, walked out with a new 2020. Great experience kaitlyn was my sales person amazing help , no bs straightforward even finance manger was great . Highly recommend give Kaitlyn a callHello Leeann. Thank you for leaving us an excellent review. We are happy to hear you had a seamless and enjoyable experience with Kaitlyn. Enjoy your new Jetta! We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. We hope to see you again! If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a great rest of your week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup
This place sucks....terrible customer service!! Go elsewhere!
by ch229151 on 04/11/2010Recently put a deposit down on a new car. The salesman promised he'd be in contact with me MULTIPLE times within the days that followed. Turns out, he never called me; I always had to call him. I gave him until the end of each day to call… me and he never got back to me. I then was told my car would be ready by a certain day, and guess what...It wasn't. Not too mention I called up and requested that my license plate not be drilled into the front bumper. When I called back (again, no confirmation call that he accomplished my request) I was told by the manager that he didn't have time to call, and the bumper was drilled. I am told the car will be here tomorrow....if not, im pulling the plug.This is not even a dealership,its a mini auto mall with a bunch of cons.The salesman tried to sell me a dream and it was just a con.I almost drop off my lease leaving me with no car the day of the pickup with agreed price just to tell me i didn't pass there lease offer test which give you a grade A B C D which raised my bill buy $75.00.Thank god i didn't drop my car off theses are devils looking to suck blood
Stay away at all costs! Or get ripped off!
by camrnlendy on 03/23/2009Don't know if the ownership or management changed over the past few years, but this has to be the worse dealership on Long Island. The sales manager was awful, tried to rip me off for thousands. Took the BBB and Attorney General to get… involved to get things right. If you decide to buy a car here (and I highly suggest you don't), make sure you know what you are doing! I let my guard down and it almost cost me big time. Management is not responsive to any concerns, and will do nothing to make things right in the case of their mistakes. Their pricing (before negotiation) is laughable and out of line. The only reason I went there was it was close to home and I had not idea what a nightmare of a dealership this is. Oh, and if you need more proof that this place is sleazy, when I eventually sold the car I bought from them, it turned out they covered up some damage on the car and didn't disclose it to me. When I went to sell the car, it almost cost me the deal, and there was thick paint in spots that indicated obviously damage prior to the sale when I bought it new!!! STAY AWAY!!!
Hi, thank you for leaving us an excellent rating. We are happy to hear you had a wonderful experience with Michael! As you know, if you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a great rest of your week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup
by Legend VW on 09/23/2021