Bright Bay Mazda
Today 9:00 AM - 6:00 PM
Customer Reviews of Bright Bay Mazda
Review type:
If you want an easy transition into a new car this is the place to go
by Phil S on 03/22/2024
I have been in the car market for a while. I was not sold on anything. Ended up coming in to look at a Mazda CX-5 that had all the features that I wanted. I worked with James Britch who is excellent. I ended up buying the car and had a… fantastic experience from start to finish.
59 reviews
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If you want an easy transition into a new car this is the place to go
by Phil S on 03/22/2024I have been in the car market for a while. I was not sold on anything. Ended up coming in to look at a Mazda CX-5 that had all the features that I wanted. I worked with James Britch who is excellent. I ended up buying the car and had a… fantastic experience from start to finish.Professional and courteous
by Rudy on 09/15/2022The sales staff especially Chris Lico is very helpful, courteous and professional. Bought my third Mazda from him a couple of weeks ago and have no regrets. Kudos to Manny Ratu as well, the finance guy. Super great guy. Friendly and… professional.!These guys are awesome!
by Alec P on 08/15/2022Went in here after going to several dealers the same day. This place was phenomenal. Thomas helped me out in sales and he seriously made the entire process an absolute breeze. We were able to negotiate a deal very fast and they played zero… games the whole way through. Manny handled the financing and made played zero games with numbers and made the experience painless and simple! Hard to find dealers like this these days. Highly recommend stopping in here if your looking for a vehicle.2022 Cx-5 carbon edition
by Marilin on 05/19/2022It was a pleasure dealing with this dealership, especially with the salesman victor Ayala. He made the buying experience as smooth as anyone could ask for.Good experience @ Bright Bay during these tough times
by ny27east on 10/30/2021I recently purchased a new vehicle from this dealership and had a GREAT experience. The model I was interested in was in high demand but we agreed on an acceptable price. Negotiations were polite and respectful. I was given a fair value for… my trade. Henry was my salesperson. He generously offered multiple test drives (one with him, another with my wife - in the car by ourselves so we could really evaluate the car). I felt that he was straight-up and honest as we went through the purchase process. He expertly took care of all the tasks that are required when you trade-in and purchase a new vehicle. The pickup process was very pleasant - Manny in finance did a great job - no surprise 'extra charges' or tricks. I felt like my business was important to them. The final price and financing costs for the new vehicle were as we agreed. I was offered additional products but was NOT pressured to purchase them. Henry helped me connect my phone to the new car and familiarized me with the features of my new car. An EXCELLENT delivery experience! After the purchase, I contacted Henry regarding some personal items that I left in my trade. He responded immediately and addressed my request. I would highly recommend this dealership!Head over to Bright Bay Mazda
by Christian Augienello on 05/26/2021We all know the Mazda product is 1st Class, but so was the service from salesperson Chris Lico. He made the car buying process painless and worked with me to get the best possible deal. In addition, the closing process on the financing was… smooth and “no nonsense”. They didn’t try to hard sell my wife and I anything we weren’t interested in. Our overall experience was excellent I’d highly recommend Bright Bay Mazda for the car selection and the serviceNo Pushing Here!
by Brenda on 05/10/2021My sales consultant, Ed McGarr, was easy going, informative, gave great suggestions and was not pushy, which is the one thing that makes me walk away from a purchase.Stress free purchase
by Tom and Dianne on 01/30/2021Our experience was overall very good. Our salesperson was welcoming, informative and didn’t pressure us to gain a sale. I would recommend this dealership along with Chris as a salesperson. He is very accommodating and eager to help make… your car buying decision a whole lot easier.Recent buyer!!
by Jess on 10/10/2020Sooo, I never write reviews. But, I needed to say what an amazing and smooth and positive experience I had at Bright Bay Mazda. I’ve worked closely with car dealers for years having worked at a car auction, as well as dealing with them… directly at dealerships for my own personal cars over the years... never have I ever met an entire staff that was so generous, honest, thoughtful, polite, transparent, friendly... especially at a car dealership, haha. Anyway... LOVE my new Mazda cx3. WILL recommend. Can’t express enough how easy and positive of an experience I had. Thank youuuu!So painless
by Dan on 08/01/2020Best dealership I’ve been too. They had no bs fees added on just the New York State required stuff. I have high anxiety and this was painless. The salesman James, knew what he was talking about and didn’t try to pressure me at all.… Surprising enough even the finance guy wasn’t very pushy and they didn’t try to tack things on. I was even about to by the navigation chip for about an extra 500, and instead of just taking the money the salesman James explain to meHow I didn’t really need it with Apple CarPlay because it pretty much has it built-in. You chose honesty instead of adding an extra 500 and I like thatPure Discrimination
by MillieP on 11/27/2019First of all, I am a straightforward kind of person. I don’t haggle nor nickel & dime; and I don’t live in NY. I called this dealer on Sun., Nov. 24th regarding a used vehicle that I was VERY much interested in. I had planned to pay CASH… for it because I did not want car payments and I expressed this to the dealer. The car had one accident but I was still willing to purchase it so long it was minor. I also expressed this to the dealer and requested further information on the accident; which they never gave me. They took 3 days to respond and when they finally did today, Wed., Nov. 27, they gave me some BS explanation that because I was paying cash for the vehicle they actually have to increase the internet price. So instead of offering me a better deal since I was paying cash, they decided to increase the price. WTH! I have never heard of such a thing! I cannot help but think that this dealer did this strategically so that I can decline the offer simply because they did not want to sell ME the car. Call it whatever you like, but to me it was nothing else but discrimination because I’m Spanish. I have a slight accent, but it’s there, you can tell. So those of you that have great comments about this dealer, please speak for yourselves! Because for me, they just robbed me the opportunity to buy the car that I had been searching for, for 2 whole years. Way to go Bright Bay’Mazda! (sales rep: Richard Mounce)Great experience
by Joe on 10/10/2019Everyone at the dealership is best in class. The dealership itself is immaculate.Awesome !!!
by JohnLo63 on 02/01/2019I am the kind of guy that does my research before walking into a dealership to buy a car. I went into Bright Bay Mazda and dealt with salesman, Rich Mounce. He gave me a better price than I was expecting, right off the bat. He does not play… any games, nor pulls any tricks. He is kind, sincere, knowledgeable, and extremely professional. I could not have had a better experience. Even Lou, the finance manager, Great guy !! Shopping for a car can be extremely stressful, but not here !! Take my word for it, you will not be disappointed with Rich Mounce or Bright Bay Mazda !!Mazda 3 Grand Touring
by mrsteve12345 on 12/02/2016I just leased my third vehicle from Bright Bay, a 2016 Mazda 3. And even though my previous experiences with Bright Bay have been positive, I just wanted to say that Scott raised the bar. He's a pleasure to deal with -- warm, friendly,… knowledgeable. Actually I'd like to thank Scott, Dave, and Lou for making the whole experience from initial negotiations to final paperwork relaxing and stress free. Great teamwork!Mazda 6
by Crmag17 on 11/28/2016John was a nice salesman & the car is beautiful.New CX-5
by fendara on 11/22/2016We are very pleased with this Mazda Dealership, exceptional customer service was key for us. Richard was very helping finding a vehicle my spouse and I agreed on; he made us feel comfortable was not at all pushy. Kevin the General Manager… was very kind and helpful. We went 3 times before we closed the deal, and each time we had a pleasant experience.Great Mazda store
by Kevin0515 on 01/19/2016updated 02/04/2016Great bunch of employees. Knowledgeable and not pushy. They do great brake jobs at a reasonable cost. I would definitely recommend.Completely satisfied customer !!!
by Carmania62 on 01/10/2016updated 01/25/2016My Representative Conner was extremely attentive to my needs and was very impressed by his professionalism , in all my years of dealership service experience with Cadillac , Toyota , Mercedes , Bright bay Mazda has by far exceeded my… expectations of providing a positive dealership visit , I am a completely satisfied customer ! Please understand I do not normally write stellar reviews unless a company and staff such as Bright Bay separates themselves from the rest by delivering service excellence !!! Great Job ! Joe SirioThanks so much for the excellent review! Conner is a key component of our team here at Bright Bay Mazda, and he will be very happy to hear about your comments. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals!
Great Service But Bad Transmission
by CX9and6Owner on 01/03/2016updated 01/19/2016I liked that the car was able to be fixed in one day and that I didn't have to leave it over night. The Bright Bay dealership was great and the service was great. I didn't like that this was my second Mazda in three years that had the… transmission go with less than 30,000 miles.Thank you! It's always great to hear from our guests and we appreciate you taking the time to give us feedback. If there is anything else that we can do for you, please let us know. Take care! Best, Carl Curcio, General Manager, 631-666-6100
Mazda
by ferremi88 on 12/30/2015updated 01/11/2016Prompt service. Friendly people and no one tried to push additional work that is not needed on my car like many dealers do!Thank you for your feedback! We try to create a friendly and professional experience for all of our guests. If you need anything else at all, please come back to see us. Also, check out Facebook for exclusive content and deals! Best, Carl Curcio, General Manager, 631-666-6100
Thank you for your feedback! We try to create a friendly and professional experience for all of our guests. If you need anything else at all, please come back to see us. Also, check out Facebook for exclusive content and deals! Best, Carl Curcio, General Manager, 631-666-6100
Mazda cx 5
by Dawnieman on 12/31/2015updated 01/11/2016Very good experience. Every one was very nice and not pushy. I didn't get 50 phone calls harassing me to come back to buy a car. They let me decide when I was ready to buy.Thank you for the excellent review! We strive for quality customer care and we try to make the car buying experience as easy and stress-free as possible. Congratulations on your purchase! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook page! Sincerely, Carl Curcio, General Manager, 631-666-6100
Thank you for the excellent review! We strive for quality customer care and we try to make the car buying experience as easy and stress-free as possible. Congratulations on your purchase! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook page! Sincerely, Carl Curcio, General Manager, 631-666-6100
About our dealership
The Dealership prices all their inventory utilizing a finance discount, clients that pay cash or finance elsewhere cannot take advantage of the discounted finance price. The dealer has does not discriminate as many of our clients speak Spanish. We offer competitive rate financing and credit union financing
by Sales manager on 03/09/2020