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Customer Reviews of Habberstad BMW of Bay Shore

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159 reviews
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  • Greg Great Job!

    5 out of 5 starsby CW1117 on 10/03/2012
    updated 04/26/2025

    Recently purchase a 328 x Drive 2009. Greg C. was instrumental in getting me what I asked for from start to finish. He was professional, genuine and had a friendly personality. Greg C. is the reason I chose to purchase from Habberstad BMW,… Bay Shore
  • Great Buying Experience!!!!

    5 out of 5 starsby Lj335 on 12/08/2012
    updated 04/26/2025

    Would like to say that my experience at Bay Shore BMW was great. Vidal A. was very helpfull during the entire process and will always have my business in the future. Highly recommended!!
  • BMW of Bay Shore Rocks!

    5 out of 5 starsby Yeliab1 on 10/03/2013
    updated 04/26/2025

    My service advisor, Chris C. provided excellent customer service and updated me on a regular basis. I was given a loaner car (2013 BMW). I was pleasantly surprised and very grateful when I learned I was given a goodwill repair as a… good-faith gesture for a very costly repair that was not covered under my warranty.
  • BMW BAYSHORE NY

    5 out of 5 starsby zoomzoom29 on 10/20/2012
    updated 04/26/2025

    My X5 is the second BMW from BMW Bayshore, NY. Every time I am there, staff is extremely courteous and helpful. Saul, one of their Sales representatives, has been a pleasure to work with. He is knowledgable and friendly and attends to every… detail of the transaction. I have complete confidence in his ability to address any needs or concerns I might have.
  • Class Act

    5 out of 5 starsby buyacar123 on 06/25/2012
    updated 04/26/2025

    Our BMW is out of warranty but Chris still gave my wife a loaner car and helped her transfer all her bags from the trunk.When I returned the loaner the next day I was greeted by Chris who directed me to the cashier as they promptly pulled… up my vehicle.As I reviewed my bill I was suprised to see it was lower than I expected and I asked why? Vincent the service manager explained that due to a prior repair on the car he was able to get BMW to warranty the repair.Bravo Bayshore BMW for going above and beyond my expectations!
  • My dream car

    5 out of 5 starsby luism3 on 04/03/2014
    updated 04/26/2025

    Excellent customer service, attentive to my needs, easy and swift transaction, thank you for making it happen!!!
  • BMW 535i

    5 out of 5 starsby barb4boys on 12/13/2012
    updated 04/26/2025

    Battery light came on and I called the next morning to bring it in (couldn't drive it and risk it not starting again) and they had a rental car waiting for me.
  • BMW 335

    5 out of 5 starsby Twintkid on 01/03/2013
    updated 04/26/2025

    Came to BMW of Bay Shore after visiting Hassel and Rallye and met with Vidal. He was great in helping me select the right car. I never felt like I was being sold. he worked with his manager John and they worked up a monthly payment that was… right where I needed. After we agreed the finance prrson pulled my credit which was limited since I was just out of college. They never tried to change my payment. Instead the realized I qualified for a college grad program and got me an additional $750. Off. Awesome is all I can say.
  • Purchasing my new X5 from Robert P. at Bay Shore BMW

    5 out of 5 starsby JannaGlad on 01/24/2013
    updated 04/26/2025

    I called Bay Shore BMW looking for a new or used X3 or X5. I had a payment set in my head that I knew I cant go over or I would just basically screw myself. When I arrived I was greeted by Robert and right away we clicked. I told him to be… straight with me, I don't like the beating around the bush and wasting mine and his time. I told him what I wanted, where I needed to be with the payment and asked him, can it be done.. We took a walk around the lot and he showed me a brand new X5. I told him this was out of my price range so lets move on. He said lets go run numbers. With my trade in and taking the loan 6 months longer I could have a BRAND NEW X5. I was so happy and before I knew it, I was driving off in my new X5. I only have 1 thing to say, LOVE YOU Habberstad BMW of Bay Shore!!!
  • Biggest mistake of my life

    1 out of 5 starsby cretanbroad7 on 10/06/2012
    updated 04/26/2025

    Wasn't told that my car does not have an alarm; wasn't told to activate my antitheft feature; Sirius subscription was never put through through the dealership; didn't receive a copy of my lease agreement upon signing; engine rattle… developed within 2 months of driving the car; car was in service for three days & nothing was done; faulty trunk latch from day 1 (I was told that "just because a customer complains about something doesn't mean that we're gonna fix it"); no customer service whatsoever, phone calls are never returned. DO NOT GO TO BMW OF BAYSHORE, save your time & sanity!
    • I wanted to respond on behalf of our dealership.Our online reputation is very important to us. This is the 1st time that we are hearing of any of these issues? Please contact me by e-mail jcuozzo@habberstadbmw.com or by phone 631 647 6920 if you prefer. If you let me know who your contacts were at our dealership we can immediately correct this and hopefully restore your confidence in Habberstad BMW of Bay Shore. Sincerely, John Cuozzo Sales Manager

      by bmwofbayshore on 10/11/2012

  • very good

    5 out of 5 starsby W2050 on 12/18/2012
    updated 04/26/2025

    fast, easy and very good
  • My 2013 X3 Review

    5 out of 5 starsby X3fan on 12/14/2012
    updated 04/26/2025

    I would recommend this dealership and my sales person Frank C. to anyone interested in purchasing or leasing a BMW. The showroom is clean and new. The service area is state of the art and the staff is very pleasant to work with. Frank did… an excellent job getting me exactly the car I wanted at the best price possible. He is accessible when needed and went out of his way to accommodate me. I am very pleased with the service I received and most importantly I love my new car.
  • salesexperience

    5 out of 5 starsby none59 on 11/26/2012
    updated 04/26/2025

    One of the best experiences.Sales agent Ms.Banu was extremely helpful and cordial.She explained the details of the car thoroughly and stayed late on the day of delivery!
  • the best

    5 out of 5 starsby gk2043 on 08/20/2012
    updated 04/26/2025

    this dealer is professional and meets or exceeds all my needs, i highly recommend their serviced.
  • First Class Experience

    5 out of 5 starsby TheSchmitts on 08/29/2013
    updated 04/26/2025

    Chris A. was our sales person. The experience was very pleasant without any pressure from his part. We weren't sure we were going to make a purchase that day, but with his help we didn't have to think it twice. We are very happy with our… new BMW and thankful to Chris.
  • Great salesman!

    5 out of 5 starsby willey09 on 05/24/2012
    updated 04/26/2025

    I had Frank Cortale as my sales rep. He was great! Very candid and responsive. Best buying experience I have ever had, including non-BMW dealers as well.
  • hands down the best

    5 out of 5 starsby derekmichael on 06/04/2012
    updated 04/26/2025

    Recently brought my M6 convertible in for a battery wire recall, Steve Lagalla my service adviser is always a pleasure to deal with even when he has multiple things going on. Very friendly, goes out of his way to shake your hand, and makes… sure you feel taken care of. Very thorough and professional dealership from the kid that greets you when you drive in to girls in the waiting lounge. Very accommodating had a 7:40 am appointment which i was 15 minutes late for and was still in my loaner and out the door by 8:05. picked my car up that evening after work to my surprise it was washed and vacuumed. Nothing but great things to say about BMW Bayshore
  • First service visit

    5 out of 5 starsby roppelt1 on 11/03/2012
    updated 04/26/2025

    My first visit to this dealers service department was excellent! All personnel were courteous and professional. Service was performed while I waited. It was done quickly and professionally.
  • Excellent Service

    5 out of 5 starsby marcus44 on 05/29/2012
    updated 04/26/2025

    Paul Senft was a pleasure to deal with. His superb knowledge of BMW's and his courteous and efficient service along with a fantastic car is the reason I continue to lease my cars from BMW of Bay Shore.
  • Top Notch!

    5 out of 5 starsby skro on 06/26/2012
    updated 04/26/2025

    Outstanding professional sales team, especially Greg Cola. Very knowledgeable. Service dept is excellent as well.
  • Awesome experience

    5 out of 5 starsby baronrob on 12/08/2013
    updated 04/26/2025

    The team at Habberstad is just top notch. They are the only BMW dealer who want want to serve you rather than expecting you to ask the favor to sell you a car. The female touch in management makes a big difference. My sales advisor, Rob P.,… was awesome.

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