Lia Honda Brewster NY
Customer Reviews of Lia Honda Brewster NY
Review type:
Happy Honda driver
Be very careful when reviewing finance paperwork
by Kyle on 04/16/2025While the salesman was great, the dealership added extra packages (such as ceramic) to my purchase without even telling me. These were products I did not want yet if they practically forced them down my throat. Fortunately, I noticed these… while signing and had it removed but it left a very sour taste in my mouth making it very difficult to recommend this dealership.Happy Honda driver
by Caroline on 03/29/2025updated 04/04/2025Working with Barry Weiss at lia Honda is always a pleasure he helps me make the right decision from all the amazing cars at lia Honda .I'm truly satisfied with the service at lia Honda especially with Barry Weiss as my salesman at lia… HondaCaroline, thanks for giving us the highlights of your dealership experience with Barry! We're delighted he's always dedicated to your complete satisfaction. Congrats on the new Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!
Lots of Love for Lia
by Derek Richardson on 04/03/2025Lashawn Scatliffe is an excellent example of how a car service department should work. He is very professional and helpfulThanks so much, Derek! We're delighted the value of Lashawn's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.
Service
by Walter Barker on 04/02/2025Kevin was very helpful as he always is I always ask for Kevin feldmanThank you, Walter! We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
Lia Honda came through again!!!
by Charlie Protz on 03/28/2025I was in for a major tuneup at 81,000 miles. Lia Honda kept my car for one day but did all the required services and the car runs like it’s brand new again. Chris Grasso was my service advisor. He helped get me through the day staying… in touch with me and letting me know how things were going throughout the day When the car was done. They provided a free car wash!!! as for the price parts and labor are expensive these days, but I was able to use a coupon and get 20% off which helped greatly. I’ve been coming to Brewster Honda for 32 years since 1993. and have bought many cars from them. They are really a great place. I’ve never had any major problems over the years. They are a good dealership thank you.Charlie, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Chris handled your visit with great care and communication. We appreciate your continued business!
CR-V Fuel Pump, Open Recall
by Rafique Abba on 03/07/2025Very clean and friendly place. Kole Verner was knowledgeable and assisted with respect with what I needed.Thanks for letting us know how satisfied you were with Kole's assistance, Rafique! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.
Nice buying experience
by Martin R on 02/08/2025updated 02/14/2025Great buying experience without hassle or gimmicks. We worked with Peter Leahy who was very helpful and efficient and made sure to review all the features of the vehicle. Thank you Peter. Thanks Lia.Martin, thank you for your awesome review of Peter! We're pleased he did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new vehicle!
Nice buying experience
by Martin R on 02/08/2025Great buying experience without hassle or gimmicks. We worked with Peter Leahy who was very helpful and efficient and made sure to review all the features of the vehicle. Thank you Peter. Thanks Lia.Martin, thank you for your awesome review of Peter! We're pleased he did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new vehicle!
2019 Civic Service Recall
by Eric on 02/06/2025My service advisor Frank Contorno was very professional and courteousEric, we appreciate your 5 stars for Frank! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
Pistols proclamation
by Pistol on 01/27/2025updated 02/03/2025very courteous, friendly and efficientThank you for sharing what made this a great service visit, Pistol! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.
The brakes!
by Pete on 01/28/2025Chris Grasso did a great job being our service advisor . Got our car serviced and got new brakes done.That's great to hear, Peter! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Chris was convenient and straight-forward. See you next time!
Style and Grace, perfect Embrace
by Sandy on 01/07/2025updated 01/14/2025I had the pleasure of working with Thezamy R at Lia Honda. Tess is attentive and patient which is appreciated when considering a change and big purchase. Tess was very informative, knowledgeable and answered all questions and concerns with… diligence. It was a great experience, Thank you Tess!Sandy, thank you for taking a moment to tell us about your dealership experience with Thezamy. We're delighted to know how helpful she was to you in your search for a new vehicle. We look forward to working with you again some day!
Good job
by Walter on 12/25/2024Kevin Feldman is always so helpful and explains everything in detail great guyWalter, we're happy Kevin's expertise helped you have a very positive experience at Lia Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!
Trustworthy Dealership
by Ed on 12/19/2024Lia Honda felt very much like a family who was trying to get you into a vehicle that was best for you. Bradley Mahar is an outstanding Salesman whose attention to detail led us to a pressure free purchase. Will and Tim led the finance piece… and were both super friendly and helpful. I would strongly recommend this dealership and working with these three!Thank you for your positive review and recommendation! It is always our goal to ensure our guests' experience is as smooth as possible, and we are glad that Bradley, Will, and Tim were both kind and helpful. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.
Easy smooth transaction
by Emily on 12/11/2024I like the way they care and listen. Most importantly, they work around my budget , offer options. They explain everything the way that I can understand. Very quick and smooth purchase experience, Thanks for the help.Thanks for letting us know our team provided you with an accommodating and informative dealership visit, Emily! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Honda!
new car purchase
by new car owner on 12/05/2024I was very satisfied with Barry Weiss in assisting me with my purchase of my new car . He was easy to work with and answered all my questions in an efficient and knowledgeable manner . during my test drive and in finalizing the necessary… paper work needed for me to drive away a happy owner of a new 2025 Honda hybrid cr-v .Congratulations on your new CR-V Hybrid! We're thrilled you enjoyed a pleasant and supportive buying experience with Barry, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Lia Honda.
Not Your Typical Car Salesman or Dealership
by JJM on 11/27/2024We had a pleasant experience purchasing a 2025 CRV Hybrid Sport Touring. We are convinced that we had this experience due to the professionalism of our sales person Barry Weiss. From beginning the sales process to final delivery Barry Weiss… was our advocate. This was evidenced by ensuring that we received fair value for our trade ins. Barry also went the distance in securing the vehicle we wanted which happens to be a rare color. We have nothing but kudos for the dealership including Chris Corbett who explained all of the optional add ons but was not at all pushy. If you're in the market for a new Honda stop at Brewster first. You won't be disappointed.JJM, thank you for making our day with your glowing feedback on the service provided to you by Barry and Chris. It's obvious they made sure you were well taken care of. Congrats on your new CR-V Hybrid! May all your upcoming travels be safe and pleasant.
Truly good.
by Rafique A Abba on 11/07/2024Willing to work with you and go the distance. Very good device, in a clean facility. Chris Grasso, service advisor was very personable and willing to do the best for me. Chris Corbett,finance manager, went above and beyond to provide… assistance to have my 2019 CRV serviced. Appreciate them and all the people working for the dealership and service facility.Thank you for your very encouraging words about our awesome team, Rafique. Chris and Chris are both great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!
Sensory overload!
by Joyce Pleva on 11/06/2024The service department is wonderful. Had to make an unscheduled visit because all my alert lights came on. I made a frantic call to Lia and they told me to come right in. Chris Grasso was great as usual to see the problem was taken care of… in an efficient and professional wayJoyce, nothing means more to us than your complete satisfaction, so we're happy Chris handled your visit with great care and communication. We wish you the safest of travels until we may be of service again.
Been a Honda customer for about 40 years
by Mike Abel on 11/05/2024We just took delivery of our second straight leased CRV because of our experience with Barry Weiss and the Lia organization.We live in Ct. and come to Brewster which is a trip for us because our experience with Barry and the people on the… team that we've worked with.Keep up the good work..Mike, we're so happy Barry is someone you can trust with your automotive needs whenever you're looking for something new. Congrats on your new CR-V! We wish you many pleasant travels, from everyone here at Lia Honda.
Can't trust the dealership
by Nickg on 10/23/2024Hard to do but should always get a second opinion from a good certified, honest, technician. Should not be charged so much for diagnostic fees
Caroline, thanks for giving us the highlights of your dealership experience with Barry! We're delighted he's always dedicated to your complete satisfaction. Congrats on the new Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!
by Lia Honda Brewster NY on 04/04/2025