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Customer Reviews of Premier Ford Lincoln

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24 sales reviews
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  • Great service

    5 out of 5 starsby Princess on 02/02/2019

    I purchased my new MKZ at Premier and am very happy. My sales consultant (Gabriel Guerrier) did an excellent job of going through my options with me and helped me with my final decision. I would highly recommend him to anyone looking to purchase a Lincoln.
    • Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by premier_ford on 02/12/2019


  • Great place to get a vihiicle!

    5 out of 5 starsby Idonotknow on 09/25/2018

    Great fast and accommodating, the vehicle we got was a ford f150 SUV and the staff where very helpful! Great place to get a car!!!!
    • Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by joeakers on 10/17/2018


  • Working hard to satisfy the customer

    5 out of 5 starsby lincolnlux on 09/04/2018

    I leased an LIncoln MKX and selected a iced mocha color which they did not have in stock. My salesperson Nat worked very hard to find the color and model I wanted with all the features requested. The leasing department asked my about the level of coverage I wanted in terms of maintenance and damage coverage and I got exactly what I needed. It is my 3rd car with the dealer and I am very satisfied.
    • Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience purchasing your new vehicle! We're so pleased to hear that Nat was able to really help you out. We hope to be of service to you again! Take care!

      by premier_ford on 09/12/2018


  • Excellent service

    5 out of 5 starsby naziali on 08/30/2018

    Excellent service the staff was very efficient and helpful from the time we went in until the purchase was completed
    • Hello, thank you for your wonderful response to the quality of service our Staff provides! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

      by premier_ford on 09/12/2018


  • Awesome dealership

    5 out of 5 starsby Umgrad247 on 08/06/2018
    updated 08/15/2018

    The employees at the dealership are phenomenal people and they did everything possible to help me purchase my new vehicle. They looked at my following atributions: school teacher, Navy veteran, track coach, and graduate student.
    • Awesome dealer

      by autonation on 08/23/2018


  • 1st Time Lease, Customer for life

    5 out of 5 starsby karenvega on 08/08/2016

    Simone was super helpful in getting me started with the leasing process and keeping me informed all the way through to the end of it. Frank was super professional, helpful, and friendly. I got a great deal on car insurance with his help. Teddy was awesome with the financing, it was smooth and seamless. He kept me well informed on all the options available in the leasing contract and kept my best interest in mind with his suggestions, which I followed. I am not going anywhere else for cars. If I don't change up cars with Premier Ford when my lease ends I plan on getting my new car from Premier Ford. Even the other sales representatives were friendly and kept me in good spirits throughout the process that day. Great staff, great team. Well done Premier Ford.

  • Amazing Price, quick delivery

    5 out of 5 starsby lohingkwai on 06/29/2016

    I had the good fortune to meet Arslan Aslam at Premier Ford that I found on an internet search of Ford Dealers. I knew I wanted a Ford Fusion Hybrid and he found me one in stock right away with an amazing price that was under the monthly lease of my Toyota Prius. Unfortunatetly, when he showed me the trunk of the plug in hybrid, it was mostly taking up by the immense battery. I need a car that can carry things as well as people, so this would not do. I shopped at some other Ford Dealers and got a good price, under $300. payment for a regular hybrid fusion but did not like the fact that it did not have push button start, which I have had on my Prius for over 8 years and love. Without trying to talk me out of my opinion of the push start or trying to upsell me to a Titanium with a much higher price, Arslam quietly showed me his inventory of Fusion Hybrid Se's. I saw one that I fell in love with and am now driving. I am getting accustomed to the key start and feeling perfectly happy in the Fusion. The managers, Marshall & Isaac were very nice, welcoming and supportive throughout my leasing experience. All in all a wonderful sales team at Premier Ford. I hope to be a loyal customer for many years to come!
  • Great Service

    5 out of 5 starsby josan1115 on 05/28/2016

    the whole car buying experience was the best that I ever had buying a vehicle. I purchased a 2016 Expedition Platinum. I love the car and everyone at Premier Ford made the experience so much easier.
    • We're glad to hear you had such a pleasant experience with us! We look forward to seeing you again in the future!

      by premier_ford on 06/09/2016

    • We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

      by ilovemileone on 08/27/2018

  • Great service and very honest

    5 out of 5 starsby Captj19 on 11/23/2015
    updated 12/04/2015

    Manager Gabe salesperson Reggie and finance officer Teddy work well together. I test drove two vehicles and I bought the Ford Focus. I was done in 2 hrs. I bought many cars before and it took the whole day.
  • 2015 escape

    4 out of 5 starsby bobmech747 on 11/08/2015

    2015 Escape I arrived looking for an explorer but got an escape instead. The salesman was very helpful and answered all my questions. The staff was helpful in showing me all the features on the escape. However we did not do a walk around of the escape and the next day I noticed a ding in the left door. Overall I enjoy my escape very much.
    • We try to make your experience as simple and convenient as possible for you, bobmech747! Here at Premier Ford NY, Inc., we truly value you and your business and we hope to see you again!

      by premier_ford on 11/30/2015

    • We try to make your experience as simple and convenient as possible for you, bobmech747! Here at Premier Ford NY, Inc., we truly value you and your business and we hope to see you again!

      by premier_ford on 11/30/2015

  • Best Experience ever

    5 out of 5 starsby cwilson607 on 09/10/2015
    updated 10/29/2015

    I had a wonderful experience at Premier ford Dealership. My sales rep was Reggie. He was very polite and helpful. He listened to what I wanted and helped me pick out my dream car. I wanted to take home the car the same day, all the cleaning people were gone. Reggie went above and beyond to help clean out the car so I could drive it home that day. I would absolutely recommend this dealership to anyone looking to purchase a new car. Make sure you go check out Reggie ! he is amazing !
  • Honest service

    4 out of 5 starsby gatewa18 on 08/30/2015
    updated 10/27/2015

    The purchased of my Ford Escape was a fair exchanged. Dealer service and staff was very helpful.
  • par excellance

    5 out of 5 starsby anethomes on 10/06/2015

    absolutely incredible experience from the social environment to the professional approach to the best car buying atmosphere all encompassing.thank you for your presenting a new and refreshing auto environment may you continue in same fashion for many years to come.
    • Our Staff work hard to ensure the quality of care we put into everything we do! We're glad everything was completed to your satisfaction! Take care!

      by premier_ford on 10/12/2015

  • Fantastic services.

    5 out of 5 starsby Mhassanein on 07/30/2015
    updated 08/06/2015

    I got a new Ford Fusion. Mr. Moustafa Aly, the finance manager was exceptionally helpful. He made everything goes easy and smoothly, and explained every step in an elegant way. Sure, I will recommend him to anyone.
  • [non-permissible content removed]

    1 out of 5 starsby brooklyndave1 on 07/25/2015

    I spent the day on the phone negotiating a lease deal with Frank. We agreed on a down payment and monthly rate. I made it clear I did not want to come in without a firm deal in place as the dealership is 30 minutes from my home and I would have to pay for a taxi to get there. Frank told me the deal was approved by his manager. Once I arrived I was informed by the sales manager that the deal was no longer on the table, the down payment and monthly rate had both been raised. These people clearly lied to me just to get me in the door. Not only did they waste my time but also $50 in cab fare. These people cannot be trusted. The manager was aggressive and tried to intimidate me with his tone of voice. Totally unprofessional.
    • brooklyndave1, we regret that you have not had a great experience dealing with us with us recently here at Premier Ford Lincoln. If you’d like to discuss this matter with one of our staff members, please give us a call at (718) 258-7200 at your earliest convenience. We appreciate your honest comments and we hope to hear from you soon.

      by premier_ford on 07/29/2015

  • great staff at the ford dealer on glemore thank you guys.......

    5 out of 5 starsby marcella8316 on 07/10/2015
    updated 07/22/2015

    I was at major world before i came to Ford and i was mis treated i didnot like the people so disrepectful But when i came to ford dealer i was treatment like royal thank you Ford the price was good and staff iam enjoying my new car...
  • Knowledgeable Positive Staff a Great Experience to Shop Premier Ford

    5 out of 5 starsby EastsideJim on 06/30/2015

    I purchased 2015 Ford Escape, Premier delivered the car in the color and options I wanted, THE SAME DAY. The service was excellent Bill D'Emic is very knowledgeable and pleasant to work with. Without his skill and direction I could not have bought the car. The staff worked well as a team to help me in every way possible.
  • First Class Service

    5 out of 5 starsby Prestige200 on 06/24/2015

    From the start of the sales process, the salesman and the whole sales staff were excellent. They moved me easily through the process and had every answer to any question I had. Start to finish a very pleasant experience, right down to a great car. Good Job!!!!!
    • We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us, Prestige200. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels! - Joe Chalom, General Manager Premier Ford Lincoln , 718-677-5007

      by premier_ford on 06/29/2015

  • Terrific service

    5 out of 5 starsby Tedalatsas on 06/07/2015
    updated 06/23/2015

    Very quick turnaround from inquiry to transaction.
  • great service

    5 out of 5 starsby sj254 on 05/31/2015
    updated 06/08/2015

    Ford escape se,staff was very helpful. Got the features that I wanted.
  • good service.and pleasant people

    4 out of 5 starsby janet7232 on 05/27/2015

    The vehicle is Escape Titanium. The service was good. The staff was helpful. The only complaint I have is they should tell you the monthly payment is finalize once you see the second person.

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