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Customer Reviews of Joe Basil Chevrolet

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203 reviews
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  • Great Service

    5 out of 5 starsby John O86 on 04/14/2025

    was in and out very quickly, well stocked waiting room
    • Thank you for the mention of our quick service and nice waiting room!

      by Joe Basil Chevrolet on 04/18/2025

  • New car

    5 out of 5 starsby Dmndgrl1 on 02/03/2025
    updated 02/10/2025

    Dan did an awesome job getting me a great deal on my new car. He took his time and answered all my questions. This is the second car I bought from this dealership and I’ll definitely be back when I get a new one. Thank you Dan.
    • Thank you for the great review, we are so glad Dan took great care of you!

      by Joe Basil Chevrolet on 02/10/2025

  • Great place to do business

    5 out of 5 starsby Brian on 12/30/2024

    They were able to get me a great price for my trade in and very helpful with finding a new vehicle for me. The sales associate (Christina) and manager (Cory) were great!
    • Thank you for the kind review Brian!

      by Joe Basil Chevrolet on 01/13/2025

  • Service review

    5 out of 5 starsby Chris on 12/04/2024

    Very orderly, service done in a timely manner.
    • Thank you for the great review!

      by Joe Basil Chevrolet on 12/09/2024

  • Service

    5 out of 5 starsby Coachtom on 11/17/2024

    Jake is the best service manager
    • Thank you, we think Jake is great too!

      by Joe Basil Chevrolet on 11/23/2024

  • Spectacular

    5 out of 5 starsby TeresaL on 11/10/2024

    Mr Powell is easy to work with. I’d recommend him to anyone!
    • Thank you for the great review!

      by Joe Basil Chevrolet on 11/23/2024

  • 2024 Equinox

    4 out of 5 starsby Miranda on 08/19/2024
    updated 08/26/2024

    Little slower than I though but quality work overall
    • Thank you for the kind words on our service, we are glad we could take care of your car with the highest quality of work!

      by Joe Basil Chevrolet on 09/09/2024

  • BASIL CHEVY IS TOP NOTCH

    5 out of 5 starsby KEN KAMINSKI on 05/29/2024

    Another flawless oil change plus inspection on my corvette with great customer service from the service advisors Jake and Tyler and the tech did a great job too.
  • Very friendly dealership and service dept.

    5 out of 5 starsby notrequired on 04/25/2024

    We had "screens" added to our vet by the service department. They were so friendly and are skilled workers. It didn't take long and we picked it up in o time. They do have a GREAT service department
  • Another great experience

    5 out of 5 starsby MC on 04/01/2024

    Knowledgeable service agents
  • Highly recommended, but no car camping preferred

    4 out of 5 starsby John Doe IV on 02/29/2024

    Likes; STEM on tv, prompt start to service, cordial Dislikes; talisman, took time to receive key, didn’t have part in stock
  • Great Experience

    5 out of 5 starsby MC on 12/21/2023

    Very efficient
  • Bait and switch, lied about delivery

    1 out of 5 starsby Tim on 11/27/2023

    My daughter and son-in-law went to Basil Chevrolet in mid-September to buy a 2024 Trax. They had none onsite so they put a deposit on one that was "in transit" and was told it would be there in six weeks. Eight weeks later, no Trax and my son-in-law calls to inquire and they tell him "I don't know who told you six weeks, that vehicle won't be here until February." WHAT? When they left the deposit they were told it was built and only needed to be transported from overseas. NOW Basil also gave them some BS about the autoworkers strike affecting delivery. These vehicles are produced in South Korea and those facilities are NOT affected by any labor movement in the U.S. Plus like I stated earlier, they were told the vehicle WAS ALREADY BUILT and only needed to be transported. This whole ordeal has been a total waste of time for my kids and this dealership should be ASHAMED that they LIED to a customer who went there in good faith. Now they are tap dancing around fact and fiction when clearly either the salesperson did not know what they were doing or the dealership parceled off the vehicle meant for my kids to somebody else. Either way, they will get no more business from any of my family and I will make it a mission to let everyone I know how they operate.
  • Car service

    5 out of 5 starsby Tiffany on 10/04/2023

    Every time I come in to get my car service, you guys are always have a positive attitude and go above and beyond. It’s always appreciated
  • Basil Chevrolet

    5 out of 5 starsby Stevenedward on 09/24/2023

    Easy people to work with,excellent salesman,friendly employees.Great dealership.My fourth Silverado lease since 2015.Lots of trucks to choose from and a wide variety of colors to pick from.Very happy with my '24 Silverado. Thank You!
  • I drove 270 Miles one way to get the car I wanted for a great price

    5 out of 5 starsby Dog on 05/31/2023

    The people at Basils make you feel special, they listen and then do there best on getting you the best vehicle for the price you’re looking to pay.
  • Shifty Sales

    2 out of 5 starsby not happy on 02/15/2023

    Service dept has always been excellent but the sales dept is not trust worthy. Old school style of promise everything and then deny when the deal is complete.
  • Fast , great , customer service.

    5 out of 5 starsby JP on 01/31/2023

    I had a really good experience buying my 2022 Chevy Colorado. I extremely happy and satisfied with my experience. This is my second vehicle purchase with them.
  • Usually dependable but…

    3 out of 5 starsby Steve on 10/01/2022

    Basil is usually great and dependable but for whatever reason I’ve had additional service issues that weren’t happening before dropping off my vehicle(s)for another issue. Power steering, gas lines, etc. Hopefully it’s a coincidence as I have three vehicles regularly serviced as the location. Basil is my go to and I’ve spent thousands so I hope they’re not taking liberties. It’d be nice if they actually offered me a discount here or there considering all the business I do with them. I may look elsewhere in the future but good service is hard to find.
  • Everything went as promised!

    5 out of 5 starsby Kathy H on 08/28/2022

    From the day I was quoted to the day I signed, everything stayed the same! No surprises! Perfect experience start to finish! Thanks Jake H, Rob Lucas and Rob LeCastre! I’ll see you in 36 months!
  • New Vehicle 6 month's early

    5 out of 5 starsby Alllen Welch Sr on 08/02/2022

    I turned in my 2020 lease 6 month's early. They orderded me new 2022 Equinox and it arrived almost a monthly early.

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