Joe Basil Chevrolet
Today 9:00 AM - 6:00 PM
Customer Reviews of Joe Basil Chevrolet
Review type:
New car
by Dmndgrl1 on 02/03/2025
updated 02/10/2025
Dan did an awesome job getting me a great deal on my new car. He took his time and answered all my questions. This is the second car I bought from this dealership and I’ll definitely be back when I get a new one. Thank you Dan.
203 reviews
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Express 3500 Van
by Happy Campers on 07/19/2022We came to Basil Trucks to buy our 2022 Express 3500 van b/c they got back to us right away with honest answers to all our questions. Carl worked with us to ensure that we got exactly what we wanted and never pressured or upsold anything.… Carl was up front about what the van was going to cost us out the door and how long it would take for us to take delivery. We had no surprises and paid what we were told and got it when we were told.Matt Newton
by Joshua Wisniewski on 06/03/2022Matt Newton is incredible. Got us in and out in a loaded 2022 Chevy equinox at a great price. Couldn’t be happier thank you Matt!!New ride
by Wendy on 05/16/2022It was a pleasure to work with Joe. Would highly recommend Basil ChevroletDan the Man
by Nichole on 04/27/2022My current vehicle had died, i was beyond stressed out. Dan was friendly and had me driving out the door with a new/used beautiful recommended equinox before my daughters softball game. Will always go back to Basil and highly recommend DanFast experience
by Putty on 03/12/2022Damon is the best , really, very professional and patient , gave a good fair price.Great and Speedy Service
by Dan S on 01/04/2022These guys were so great about getting me in and out with a trade and a purchase. This was particularly good because I live in Rochester, and wasn't able to get there until 5:30pm. By roughly 7:00pm I was driving away in my new Jeep… Wrangler. Also, they gave me way more for my trade than any other dealer had offered! Kudos to Derrick and the whole team. Happy to finally be driving my dream car!Great service
by JDH on 11/26/2021Basil helped us tremendously! We are very happy with the great service we received from Bob! He showed he cared about our experience at Basil Chevrolet! Thank you Bob!Joe Latona
by Natalie Napierala on 10/07/2021Great experience and Joe was not pushy!Easy
by Ann on 09/11/2021I was in and out in a few hours, traded old car for new.A great car buying experience!
by MK on 09/03/2021We were looking to purchase a pre-owned vehicle for our daughter. The salesman we worked with was excellent! He was helpful, not pushy, did not pressure us, but worked to find us the right fit at a good price. He was knowledgeable, helpful,… and was easy to contact with questions, etc. The entire staff was friendly, welcoming, and great to deal with. This was one of the best car buying experiences we’ve ever had!New Blazer
by Bud on 08/05/2021Andrew Limas is the best person you have!!! By far the most helpful understanding car guy I’ve had!Thank you for highlighting Andrew! We are so happy he could provide such a wonderful experience for you! If you ever need anything in the future, feel free to stop by or give him a call. We are always here to help!
Love my Trailblazer
by Eileen Ebner on 07/14/2021Nate was a very attentive sales man. He answered any questions I had and listened to my concerns. He also did a great job going over my new care and all the features and helped me set up anything my phone with the screen.Awesome salesperson
by Awesome on 06/30/2021Steve did an amazing job finding my brw vehicle when we both thought it might not happened. He stuck to it and kept me in the loop.Congratulations on your new vehicle! We really appreciate your excellent review of our team. Steve legitimately cares for his customers and strives to make your buying process easy and fun, we're happy that you could work with him. Thank you for being part of the Basil family and feel free to stop by anytime with questions!
Fast, Friendly and efficient
by Rich S on 05/03/2021Very nice crew and took care of my service in a courteous and professional manner. Matt texted me on the progress and vehicle was ready when promised. Great job!Your satisfaction is important to us, so we want to sincerely thank you for choosing Joe Basil Chevrolet, Inc. and we hope to see you again soon!
Audi Q3 purchase
by Debra on 03/26/2021Fast process at this dealership and car price for a 2020 Q3 Audi was good. Very disappointed however that the options listed for the car online such as Push Start is not a feature of the car. No manual and zero instruction on the operation… of the vehicle was provided. Also found out I couldn’t transfer my XM subscription because there is no XM receiver in the vehicle. Thought that was in every car.We are glad to hear you had a good experience with us at Joe Basil Chevrolet, Inc. We are so sorry about the inconvenience of what was posted and have passed your concerns to management.
Pretty good experience
by FF on 03/18/2021The buying process was make extremely easy by the salesmen and sales manager. The vehicle was supposed to have splash guards which were not in the vehicle when it was delivered to the dealership. The salesman called and offered to… postpone the delivery, or take delivery and come back for installation. I chose to take delivery. The final step for the purchase was the finance section...which was extremely slow. We waited over an hour and a half to sign the final paperwork. Although the finance person was extremely friendly, at an hour and 45 min...wasn’t really in the mood for small talk.Oil change
by Ptons on 02/25/2021Fast, courteous, and friendlyIt is great to hear everything was done quickly and to your satisfaction!
Outstanding
by Nance on 12/07/2020I took my car in for routine maintenance and a recall. Peter my service writer was very pleasant and my service was done in a timely manner. I always take my vehicle to Basil Chevy.Oil change
by Loida Reyes on 10/11/2020Satisfied with the service and prompt attention. Car wash stub an add on.Thank you again for taking the time to let us know how we did. We hope you have a great day!
horrible service
by unhappy customer on 07/16/2020After giving them a VERY large down payment and spending tens of thousands of dollars, the customer service has gone completely down hill. Everyone was wonderfully pleasant and accommodating during the purchasing process. We were so happy… when we pulled out in our 'new' truck! Hidden charges to bring the vehicle up to THEIR STANDARDS have suddenly come up. We are now expected to pay money that we were not told about initially. No help from customer service. No responses to emails and phone calls. VERY rude manager when finally reaching someone. Do not recommend purchasing a used vehicle from Joe Basil!!!We would like the opportunity to discuss your concerns, please email your contact info to basilcares@joebasilchevrolet.com.
About our dealership
Thank you for the great review, we are so glad Dan took great care of you!
by Joe Basil Chevrolet on 02/10/2025