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Customer Reviews of Joe Basil Chevrolet

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203 reviews
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  • Just Great Deals

    5 out of 5 starsby DonNoLastName on 12/20/2015
    updated 01/11/2016

    I've done my homework. I've researched makes and models. I've test drove the cars. I just couldn't find a dealer that didn't want to play the sales game. Joe Basil, YOU LISTENED! Thank you! I called you on Thursday, and asked if there were any catches to your weekly ad. Like, really no money down? No first month payment? Must be a bare bones car. You said no catches, there is no misprint, come on down. Well, there is the catch. I just don't have the time to come on down. Your response... No problem. Give us your info, fill out a credit app. and I will call you within the hour. Ha! Fifteen minutes later you asked when I'd like to pick up my new car. Spent about 45 minutes at your dealership taking tours and meeting some great folks. You gave me a big ol' bow for presentation to the wife and off I went. All I can say is: BASIL. BASIL. JUST GREAT DEALS! Thanks much for the nicely equipped 2016 Chevy Cruze. Your greeters and sales staff were just great. Most pleasant car buying process ever.
  • Great service

    5 out of 5 starsby Harrymys on 01/07/2016

    Fast service , when I picked up my car it was so clean it was ready to be put in a showroom.
  • New Truck Buying Experience

    5 out of 5 starsby Michael3500 on 01/04/2016

    Bill O and Colton were very helpfull in finding me a truck .Also very knowledgeable on 3500 trucks. What a pleasure to work with them, you are very fortunate to have then on the Basil team thankyou
  • Basil Resale Experience Was Excellent!

    5 out of 5 starsby jhetrick62 on 01/02/2016

    Bill Kreher and the Sales Manager did an Excellent job! I told them up front that I was only looking at price and they didn't try to pressure me to give me a "payment" price. Bill was very respectful and EXTREMELY responsive to all of my needs when I picked the car up! OUTSTANDING experience as I have purchased many cars and few were this smooth.
    • This is wonderful to hear, we appreciate you taking the time to share your experience! We hope you are enjoying your vehicle!

      by basilchevrolet on 03/10/2016

  • oil change

    5 out of 5 starsby juzzey78 on 12/30/2015
    updated 01/05/2016

    I did not have an appt. And everything. Was done. So quickly. Everyone was courteous, friendly, knowledgeable, and they answered ALL. my questions to my satisfaction. The apple fritter was. delicious.
  • Good People Do Exist.

    5 out of 5 starsby CandacePao on 12/16/2015
    updated 12/29/2015

    Your staff showed amazing compassion today. They went out of their way to try and make my day just a little better. With all the stress of the season, I can not thank your team enough.
  • Great experience in buying my new truck.

    5 out of 5 starsby Ronaldnewtruck on 12/24/2015

    Jeff Stein and Bob Bell were great . With there help and personal attention to me and my new truck. Al so your waiting room is first class. This was great experience thank you
  • 5 stars all the way

    5 out of 5 starsby randiej on 12/23/2015

    Your salesman, Bill, listened and was a pleasure to deal with. The finance man was top shelf and professional. This was the second new vehicle I've purchased in the last three years I will be a repeat customer in the future.
  • Outstanding staff.

    5 out of 5 starsby MikeDutchland on 12/19/2015

    Kate Fink was very helpful and friendly. Kate is excellent at customer service. I had a waiting appointment and i decided to walk outside and look at the truck inventory while the vehicle was being worked on, I met one of your employees Gregg V while looking at the trucks. Gregg was unloading a vehicle from a flat bed but took the time to answer a few questions for me. He introduced himself and asked if I needed any assistance. he was so friendly and helpful. He is a great addition to your team. Excelent overall experience. Thank you
  • JB

    4 out of 5 starsby khapkejb on 12/21/2015

    I like the fact that the waiting area is clean and comfortable, and snacks, drinks are available for free. Also a nice touch washing the car after service.
  • Nice Experience

    5 out of 5 starsby Moose255 on 12/10/2015
    updated 12/16/2015

    I didnt need an appointment. Someone helped me right away and showed me the waiting area. The waiting area was clean had snacks and beverages while you waited.
  • Joe Basil service

    5 out of 5 starsby tony1725 on 11/18/2015
    updated 12/04/2015

    stopped in and made appointment, accommodated my schedule, addressed my concerns and performed needed maintenance, called with a progress report called when complete and were able to fix everything
  • Oil change

    5 out of 5 starsby ccanazzi on 11/20/2015
    updated 12/02/2015

    I was not feeling well and Chris made sure we got our car serviced quickly. I am always very satisfied with the service department
  • Great routine oil change experience!

    5 out of 5 starsby ChrisSacca on 11/30/2015

    The SUPER nice/knowledgeable gal that helped me at the service desk. I needed an inspection, which I didn't anticipate, and I panicked at first and she made the whole experience kinda perfect.
  • Good experience

    5 out of 5 starsby Emstrait on 11/19/2015

    Jeff was very accommodating bc I was in a rush due to unexpected circumstances - as a mom to a newborn I Really appreciated that
  • fixed tire issue

    5 out of 5 starsby Jillsiepierski on 10/26/2015
    updated 11/11/2015

    That they were able to fit me in that day, I had to wait longer than what the wait time was told to me, but not to bad.
  • Great Experience, Excellent Dealership!!

    5 out of 5 starsby ccgirl10 on 10/30/2015
    updated 11/11/2015

    The entire experience was smooth and we did not feel pressured at any time. Our salesman was honest, easy to work with and very knowledgeable.
  • Overall, very good!

    4 out of 5 starsby Sue52968 on 10/05/2015
    updated 11/09/2015

    It was quick. They knew I was out of town and needed to get everything done in one day and managed to do that for me.
  • Wow!

    5 out of 5 starsby sevenkegs on 11/08/2015

    How quickly I was in and out, without an appointment, on a very busy Friday afternoon. Try that, most anywhere else, whether for a car, haircut, or nails! :-)
  • Joe Basil

    5 out of 5 starsby BonnieBinger on 10/31/2015
    updated 11/09/2015

    !uick with an apt, Friendly, professional employees. Seemed like all the cogs were working in sync at the facility. :-)
  • My experience at Basil Chevrolet

    5 out of 5 starsby Dhugs1213 on 10/30/2015
    updated 11/09/2015

    Salesman was friendly, professional and very knowledgable. I liked that we were taken on a tour of the service shop too. I got the feeling right away that I was valued as a potential buyer.

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