Skip to main content
Today 12:00 PM - 6:00 PM

Customer Reviews of Hillside Honda

Review type:

319 reviews
Sort by:

  • Happy Car Owner

    5 out of 5 starsby Gabrielle Sarmiento on 02/20/2025

    Amazing Car Buying Experience at Hillside Honda! I had been searching for over two months for my dream car—the 2025 Honda Civic Sport Hybrid Touring in Meteorite Gray Metallic—but every dealership I visited told me it would take 3–4 weeks… or longer to arrive, which would have pushed my timeline back to the end of March. That all changed when my husband took me to Hillside Honda, where we met General Manager Peter Petito. From the moment we walked in, Peter was absolutely marvelous. After hearing what I was looking for, he checked his inventory and, to my surprise, told me they had the exact car I wanted right at the dealership! I was beyond thrilled—I couldn’t believe my luck! Peter then introduced us to Sales Manager Mario Polanco, who made sure we got the best deal possible. Mario was incredibly helpful, walking us through every step of the process with patience and professionalism. Since it was getting late, I decided to pick up my car the next morning so it could be washed and fully prepared for me. The next day, I arrived to find my beautiful new car waiting for me, spotless and ready to go. I can’t express how happy I am! If you want a marvelous car-buying experience, I highly recommend Hillside Honda. The team is fantastic, they truly care about their customers, and they will make sure you leave with the perfect car at a great deal. Many thanks to Peter Petito and Mario Polanco for making this such a smooth and joyful experience!
  • A dealership that feels like a friendship

    5 out of 5 starsby Famous Joe on 01/08/2024

    This was my third time purchasing a Honda, but my first time at Hillside Honda Preowned and it was by far the best experience. From the moment I arrived Steve greeted me and answered any question I had and took his time as I wanted to… explore various different vehicles. Mike the sales manager was great to work with and him and the team went the extra mile to fast track the transaction and deliver the new car before the end of day (and snow). Ray at the finance office was friendly and warm. I took extra time to travel down to Hillside Honda and it was well worth it. I could not recommend their preowned department more. Thank you guys again!
  • Reasonable and easy

    5 out of 5 starsby Ryan on 03/26/2023

    Dealership was easy, negotiable reasonable and responsive. Easy transaction compared to other dealerships. Highly recommended
  • Horrible

    1 out of 5 starsby Kayla Nelson on 06/03/2022

    This is one of the worst Honda dealerships you could go to. They have no integrity, their employees are [non-permissible content removed] and do not care about how they inconvenience their customers. I waited a whole month for a car put… down a deposit because I was told that was the only way to lock my deal in. After a month I athen was contacted by the sales person to pick up the car, was given a vin # insured the car with the vin provided in the same day after being told by the sales person if I didn’t pick up the car today I would not get the car. After all of that I arrive to the dealership to be told oh the car isn’t mine and that he was not authorized to sell the car and it belonged to someone else. I stayed in the dealership until closing just to wait and see if anyone was going to be buying the car today since it had to be picked up or subject to be sold and nobody got the car. Nobody apologized, nobody tried to fix their mistake and I have already paid 6 months worth of insurance and they still did not give me the car. This is one of the biggest inconvenience I have ever faced and everyone was so nonchalant about their lack of professionalism, predatory lending and lack of integrity. The same car that wasn’t mine I was told that now it’s a new month even tho I already locked in my price I was going to have to put more money down and I did not agree because they said one thing and last minute wanted to do another. I truly believe they lied and said it wasn’t my car because they couldn’t get any more money from me. I would not spend your money with these people at all
  • Listing HONDA CRV

    4 out of 5 starsby Hasan Tahirovic on 03/05/2020

    The place is nice and clean. The service is good and the salesperson, Mario is super helpful. However, the manager sticks with the price but we negotiated successfully. This is my fourth leasing from HONDA and I am not disappointed by their… service.
    • Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Hillside Honda Team

      by Hillside Honda on 01/06/2021

  • No tricks, no hidden cost, honest and upfront!

    5 out of 5 starsby 2017 Honda Accord on 02/03/2020

    We were shopping all day went to 3 different dealerships looked at multiple cars and almost gave up searching until we arrived at Hillside. They were upfront told us what they were about. The price was fair, no negotiations. There are no… hidden cost like dealer service cost like other places. We are happy with our car.
    • Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Hillside Honda Team

      by Hillside Honda on 01/06/2021

  • Excellent experience

    5 out of 5 starsby Excellent experience on 10/29/2019
    updated 11/04/2019

    I am totally blown away with my experience in buying my new Honda I was treated with honesty and respect. I feel every one went the extra yard to help . Ashley was great always letting me know how things were going with my car . Pete and… rob made me feel great about buying a new car!
    • Greetings and Congrats on your new car! We are delighted to hear about your great experience at our dealership located at 139-07 Hillside Ave, Jamaica, NY 11435 and Ashley, Pete and Rob was very helpful during your car buying process. We will be sure to pass along your kind words and thank you so much for your recommendation. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons!!

      by Hillside Honda on 11/07/2019

  • Excellent experience

    5 out of 5 starsby Excellent experience on 10/29/2019

    I was blown away by by the people who helped me everyone was so helpful, honest and courteous. Ashley, Peter and Rob made my experience of buying a new car so pleasurable. Ashley kept me updated on my car which so appreciated and very… thoughtful She was definitely a pleasure!
    • First and foremost, Congratulations on your new car! and thank you so much for taking the time to let us know about your experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435! Your input is a vital role in helping make sure our sales department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us andou sales staff was able to assist you with your car buying needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

      by Hillside Honda on 11/07/2019

  • dishoonesty

    1 out of 5 starsby Latha Tondamantham on 09/29/2019

    Your contact Alison emailed me an offer to buy Honda EX for about $27500(inclusive of taxes and fees) without including loyalty discount of $750.00 and upon her urging visited your show room on Sept 25th. Your sales person tries to pull… wool over my eyes by giving his best offer as what is on the internet which amounts to about $28500.00 not including taxes and fees which when added would amount to more than $31K. Despite showing the print out of HIll Side over he stood by his offer. Bad business practice.
    • Greetings Ms. Latha Tondamantham! Your feedback is very important to us and we would like to further discuss this issue. It is to our understanding that pricing was reserved for you however you did not make an appointment with Alison beforehand nor ask for for her upon arrival. We would like to have you beck in to work out the pricing that was discussed between you and Alison. Please contact us at your earliest convenience - (718) 568-5307 ext 1164. We look forward to speaking with you!

      by Hillside Honda on 09/30/2019

  • Great service

    5 out of 5 starsby Dan N on 09/20/2019
    updated 09/27/2019

    Went to Hillside after several frustrating visits to Paragon. The employees at Hillside are much more professional and the cars are in much better shape than Paragon. We bought a CR-V from Jamie and couldn’t be happier. Thanks Hillside… Honda!
    • Dan A, Thank you for such a superb review! Congratulations on your new CR-V! We are so grateful that you chose Hillside Honda located at 144-19 Hillside Ave, Jamaica, NY 11435 for your car buying needs and glad to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers you won’t want to miss!

      by Hillside Honda on 09/30/2019

  • Amazing dealership

    5 out of 5 starsby Amazing experience on 09/22/2019

    Just purchased my new Honda Accord from Hillside. Peter and Carlos made the experience simple. They handled everything and made buying a new car fun. For my next car I will certainly come back here again. Thanks Hillside!
    • First and foremost, Congratulations on your new car and thank you so much for taking the time to let us know about your experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435! Your input is a vital role in helping make sure our sales department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Peter & Carlos was able to assist you with your car buying needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

      by Hillside Honda on 09/30/2019

  • Excellent Dealership

    5 out of 5 starsby BG on 08/22/2019

    I had a terrific experience at Hillside Honda. I dealt primarily with Hugo who was personable, knowledgeable and patiently answered every question I asked (I had many). He walked me through the entire buying process and could not have been… more helpful. I highly recommend buying from Hillside Honda.
    • Hi There! We are so glad to hear that you had a pleasant experience with us here at Hillside Honda located at 144-19 Hillside Ave, Jamaica, NY 11435. Congratulations on your new car! It brings us such joy to hear that Hugo was able to assist you with your car buying needs and you are pleased with the service received. Should you have any further concerns, please do not hesitate to contact us at 718-657-7810. Also, check us out on Facebook – (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive offers and updates from Hillside Honda!

      by Hillside Honda on 09/30/2019

  • Good and Easy car buying experience

    5 out of 5 starsby AbHoover on 08/09/2019

    I worked with Jamie on buying a CPO car. He was easy to work with and because the price on CPO cars isn’t negotiable it was a much less stressful car buying experience. Everyone in the office was nice and helpful. Call ahead of time to… discuss finance and how to get the best APR for a loan. I was pre approved by Chase and then was locked in to working with them.
  • Great Service.

    5 out of 5 starsby Hakim on 07/23/2019

    Ashley was a great help in helping me purchase my first car.she was very flexible and offered to come in on an off day to help finalize my purchase. I was satisfied.
  • Stay away from this dealership

    1 out of 5 starsby RahulSetia on 04/22/2019

    Stay away from this dealership, don't get the headache for future They don't deserve one star.... They trap and cheat the customers...... I financed new Honda Odyssey 2018 touring and they added five different types of additional… coverage $7500.00 in my loan account which I really don't needed the salesman Mohammed F. Chowdhury (MO) told me that these coverages are prorated and compulsory buy with financed vehicles I sold out that minivan within the year and fully paid off my loan and tried to get my additional coverage premium refund back but sales man Mohammed F. Chowdhury refused to refund...I called directly to the coverage companies and they said I'm eligible to get my refund but they can only refund to the dealers not to customers I again visited to the dealership and met with Salesman Mohammed F. Chowdhury and he said come after two weeks...after two weeks I went to the dealership and asked for my refund And salesmen Mohammed F. Chowdhury told me that I'll get $100.00 refund back... I was shocked... again called all the coverage companies and they said I should get 80% of my premiums back (which is the 80% of $7500.00) I went to the dealership again and that time I met with Finance Director Rayhan Zaman and he told me that you'll get all your refund back with in 10 days and we will mail your check at your home After 20 days I tried to contact with Finace Director Rayhan Zaman and he said he forgot about everything call after two days And after to days they stopped pick my calls I sent emails but didn't get back Now I'm getting through the legal process These guys are not professional they covering each other’s They are very polite at the time you buy the car and after that they will not pick your call They have worst after sales service Don't get headaches for future Stay away from this dealership.....
  • Customer service needs work

    3 out of 5 starsby Edawg701 on 03/10/2019

    From the beginning Brittany Josephs didn't keep in touch with me about filling out the financial paperwork other than online before I filled it out in the dealership. She also contacted Geico to get insurance ID cards without telling me.… They now have a policy that you fill out the paperwork first and pick up the vehicle the next day which I was not told about intil I filled out the financial paperwork on 2/26/19. On 2/27/19 I went in to pick up my CR-V and was called 20 minutes before that my ID card was wrong so I had to call Geico to have it fixed. When I arrived Ivan Patterson filled out the last of the paperwork and got my insurance ID card corrected again. In the paperwork I signed he was supposed to show me the features which he never did. The CR-V was left in front of the dealership with the hazards on and me not knowing how to turn them off. Also the paperwork was placed in the glove compartment which Ivan told me without a copy of the insurance card. In the end I felt like they were doing me a favor by letting me buy from them. The managers I spoke to didn't care about my complaints about Brittany or their customer service. The only good customer service person is Elijah Hartley who should train the rest about proper customer care.
  • worst experience

    1 out of 5 starsby Tony on 02/01/2019

    This dealership only wants your money. if you take care car for service and its still under warranty, good luck as one customer I was talking to there tells me.You will be placed on the low priority list then, and get bounce around all… day. I would never do business again with this dealership.
    • Thank You for contacting us regarding your experience. We are so sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

      by hillside_honda on 02/06/2019

  • Great Low Key Salesmanship

    5 out of 5 starsby Roger on 02/01/2019

    The manager (sorry, whose name I can't recall) and salesman Mohamed Ali Sultan opened my eyes to maybe a better car for me. I will purchase a car from Hillside.
    • Hello Roger, Congratulations on your new Honda! We are grateful to hear that you were happy with your experience at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435 and Mohamed was helpful with assisting you during the car buying process. We thank you for choosing Hillside Honda and don't forget to check our Facebook – (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive offers and updates from Hillside Honda!

      by hillside_honda on 02/05/2019

  • Great customer service

    5 out of 5 starsby Shanice on 01/31/2019

    Ramone is an amazing sales rep. He is knowledgeable, patient and professional. He assisted from the time I walked into the door unsure of what car I wanted to the very end when I took my car home.
    • Greetings and Congrats Shanice on your new Honda! We are delighted to hear about your great experience at our dealership located at 139-07 Hillside Ave, Jamaica, NY 11435 and Ramone was very helpful during your car buying process. We will be sure to pass along your kind words and thank you so much for your recommendation. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons!!

      by hillside_honda on 02/01/2019

  • Great Experience.

    5 out of 5 starsby Nicole on 01/30/2019

    Had a great experience at the Dealership. Aneudi Jimenez was great and very helpful made sure that I was being taken care off at all times as well as updating me and explaining to me as first time buyer what was going on.
    • First and foremost Nicole, Congratulations on your new Honda and thank you so much for taking the time to let us know about your experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435! Your input is a vital role in helping make sure our sales department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and AJ was able to assist you with your car buying needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

      by hillside_honda on 01/31/2019

  • best experience purchasing a vehicle

    5 out of 5 starsby edolan on 01/27/2019

    Thomas Carabello made the purchase of this vehicle enjoyable. He was very knowledgable and easy to work with. We appreciate the fact that he took care of us. Purchasing a vehicle has not been a pleasurable experience for us until now.
    • Thank you for such a superb review! Congratulations on your new Honda! We are so grateful that you chose Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435 for your car buying needs and glad to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers you won’t want to miss!

      by hillside_honda on 01/29/2019


About our dealership

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers’ needs. Located in Jamaica, New York and serving NYC, Queens and Brooklyn, the staff at Hillside Honda will help you find the Honda vehicle you want. At Hillside Honda we offer a searchable online inventory on our website of new Honda cars in Jamaica, along with well-maintained pre-owned cars by today’s top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Honda or quality used car that you have been searching for.

What sets us apart
Challenging credit is only a speed bump for Hillside Honda! We have one of the highest credit approval ratings in the tri-state area.
A Pre-Owned location with a wide selection of certified Honda and non-Honda vehicles.
Hillside Honda is a very cultured establishment with 10 different languages spoken on location.
Hillside Honda is family owned and operated Honda dealership since 1972, making you feel right at home.
Amenities
  • Complimentary Drinks
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Television
Languages Spoken (10)
  • Bengali
  • English
  • Russian
  • French