Westbury Jeep Chrysler Dodge Ram
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Customer Reviews of Westbury Jeep Chrysler Dodge Ram
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37 sales reviews
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Don’t believe “Certified” pre-owned claim
by Dissatisfied Wrangler Seeker on 01/13/2023Test drove a “Certified” pre-owned Jeep Wrangler that needed at the least a wheel alignment. It was designated as “Certified” pre-owned which they promote as having passed a 125 Point inspection. No good!Ronny is the best
by Amy Salpeter on 08/23/2021My husband Jay and I had a great experience leasing our Jeep Compass with your salesperson Ron Maniaci. He is highly professional, knowledgable and made leasing our vehicle a pleasant experience. I would highly recommend him and know that… he is an asset for Westbury JeepCar Buying
by Bobby D on 03/18/2021The most relaxed experience of car buying I ever had. From my first call on the phone to the showroom, to the paper work and then driving away with my Jeep, nothing but 5 stars. Down to earth and nothing but respect for my needs. Ronnie… and Brian are the best. Everything was what they said it would be. No hassle. Great people to deal with. Thank you guys again.Awesome Experience at Westbury Jeep
by Christine on 01/18/2020My experience at Westbury Jeep was fantastic. Phil and Matt helped us find the car that was perfect for us. They were knowledgeable and guided us without any pressure. We are thrilled with our new Cherokee and can't thank them enough for… making this purchase so pleasant.Excellent salesman
by Costantino on 10/05/2017Brian was excellent in explaining the whole process to me and telling me about the truck I purchased, I never had a buying experience like this before.I found my new dealership.
by WendyP80 on 08/18/2017Old school service never goes out of style. I went to four different dealers before going to Westbury Jeep. It's always best to do your homework before you go. Westbury Jeep had the best price for the car I wanted. No one beat them.… And then there was Ed Hyne. He gave us his time, went through the vehicles features, took us on a wonderful test drive and we knew the whole time we were in good hands. People just don't give service like that anymore. Thanks Ed!!Unbelievable Service
by jverspoor on 04/23/2017Having been the third dealership that I had been too in 3 days i did not expect the treatment that I would receive upon entering the facility. With in a second, an employees had called for someone to help me and had offered me something to… drink or eat. I was then met by my sales person and finance manager who immediately began working on my requests. With in 2 minutes we were outside looking at some options within my budge and wants. They did not waste my time by showing me options that I did not want or could not afford. Once we found the cart hat was right for me. We outlined a budget that we could not go over and both Eugene and Jim where amazing in making that budget work. I have never experienced this level of expertise in a large dealership. The employees here all go out of there way to make you feel special. I am so happy with my interactions here I will be coming back to buy a second car in the future. Thank you for the professionalism and respect. THIS IS HOW ALL DEALERSHIPS SHOULD OPERATE.Best service in the business
by Danielle617 on 03/18/2017My husband and I had a great experience at westbury jeep. Martin Lavergne was patient and took his time making sure we liked our new vehicle. The financial adviser Sol Park was exceptional as well. I definitely recommend this dealership.Amazing Experience
by DianeCarey on 01/20/2017I live in Astoria and after car shopping on Northern Blvd I went to Westbury Jeep and was pleasantly surprised. They were simply the best from the moment I walked in the door to the moment I left with my new jeep. Definitely worth the… trip!! The showroom is clean, the people are nice and no one harasses you. Albert Durham was my salesperson and he and his finance manager were awesome, i really can't say enough about them. Albert was honest, and cared about what i wanted and didn't try to push something on me just to make a sale. I would recommend both the dealer and especially Albert to anyone who wants to buy or lease a car stress free.. I love my Jeep. Thank you again!!!!!Amazing Customer Service
by K_jules_Z on 07/21/2016Over the last week i visited 3 dealers and ultimately purchase my car from Westbury Jeep. Ed Hyne REALLY went the extra mile along with Jimmy in finance made it very very easy to buy from them!!! The prices were better and the service was… spectacular (well worth my hour drive from suffolk county)!!!! Ed even stayed late to deliver my car the night before his vaca!!!!! Out of the 3 places I went this was the best experience they definitely made us feel like our business mattered to them. BUY FROM WESTBURY JEEP!!!! ASK FOR ED!!!! BEST CUSTOMER SERVICE!!!!Awesome
by Maxpain on 03/02/2016I just bought my new jeep grand Cherokee on 2/27/16 my sales rep Osiris took care of everything and explain to me all the features of the vehicle help me find the right car for me and the price was grate couldn't ask for more. I'm very… happy with this dealer ship and I recommend it to every one. : ) and Also very fast on crevice bought it on sat and pick it up on mon tku Osiris and westbury jeep for making my buying experience a grate one.Westbury Jeep Chrysler Dodge
by sscully72 on 02/03/2016If you are in the market for a new Jeep Chrysler Dodge please make the right choice and get over to Westbury Jeep CD and see Miles Colon. He will take all the stress off of you finding the right vehicle and getting you the right price. I… have been a customer at Westbury JCD for 13 years and Miles will make you feel like family. I've never experienced this in years past. He is educated and dedicated in finding you the vehicle you want. He knows all the vehicles inside and out. It was a pleasure to deal with him and if you want someone to work for you not against you, go see Miles. A big Thank You to Andy Liddle as well for making sure I was satisfied every step of the way. What a Great Team. I will be back again and again.Great experience
by olajide1 on 12/27/2015We were in the market for another vehicle as our current one had packed up suddenly. Stopped three times on the final trip due to what we later found was a knocked engine. So began our search and endless days driving from dealer to dealer,… and nights on the internet for the perfect replacement vehicle for our price range. We got to Westbury Jeep around 12:30pm on a Saturday after already visiting two other dealerships that morning. Hasan Barakat, our salesperson was extremely up to the challenge. He found us the perfect vehicle and with a deal we couldn't refuse. He went back to his manager for the necessary approvals for concessions that were beyond him. He also told us about the VIP package, which seems on paper to be a good deal. We haven't used that yet, but will post a review of our experience when we do. Having visited several dealerships already, we knew we were getting a decent deal on the car and made a deposit right away. We picked up the car on Monday and we are very happy. Would definitely do business with Hasan and the dealership again.Don't bother with anyone else!
by pequajoann on 12/14/2015So happy with my new Cherokee. Salesman Danny Turbeville was very nice and informativeand patient. Finance manager, Jim Ganga extremely helpful, no pressure. A true top notch experience. I highly recommend them.Love my new truck!!
by Heathen_Celt on 08/02/2015Awesome salesmen Joe Seplow! Love that guy:-) No pressure sales, no one following you around annoying you :-) worked with me every step of the way to get my truck customized the way I wanted it. Thanks to Joe and Mike I am now the proud… owner of my first brand new vehicle ever.Bmw from a jeep dealer
by Grybdn on 07/28/2015I spotted my next car on the web, started a chat to see if it was available. Chatted with a very nice lady, who offered to set up a test drive appt. Drove 35 miles that afternoon, met a nice salesman named Anthony. We got right in, took a… test drive. We wrote it up, Alex the business manager spoke with me for a little while. Set a pickup date for monday. Arrived a little early, met with Alex discussed additional opts available. Completed the paperwork a little while later, put my plates on, and I was on my way. Thanks Anthony and Alex, it was a non stress purchase.great experience
by rjg9 on 07/16/2015emailed westbury jeep,received call from jeff freeman .we talked and i told him i'll be down on sat. to test drive jeep.on sat entered show room jeff was waiting ,took test drive .sat down talked numbers and came to a agreement on… price.picked up car on mon. 1pm as scheduled.no excess waiting .jeff and alex were very polite and efficient.they both were pleasure to work with.this was the easiest experience i 've ever had buying a car. Outstanding dealership!Stress Free Car Buying Experience
by Cindy183610 on 06/19/2015Ira Fischer is an excellent salesman. He went out of his way to find us our vehicle. I would definitely buy at this dealership again. It is a very clean professional dealership and I did not mind going there. After comparing other Jeep… dealerships on Long Island, our minds were made up.Great dealership and sales person.
by monasaz on 06/18/2015Before going to Westbury Jeep my husband and I went to another jeep dealership in Garden City which turned out to be the worst nightmare of my life. My husband and I went to Westbury. We were greeted at the door by a friendly receptionist… then a salesmen name Anthony greeted us. We told him what we were looking for. He showed us all that was available. Anthony explained everything in full detail. When we went for a test drive he took us on the main roads. Anthony spent a great deal of time with us. He is very professional, friendly and informative.monasaz - Thank you for taking the time to share your experience at Westbury Jeep. We are glad that Anthony was able to make your purchase a pleasant one!! Thank you for the opportunity!! Enjoy your new vehicle!! Best Regards, Keith Donnelly, General Manager Marie Canatta, General Sales Manager
worst dealership
by upset_custom1 on 06/05/2015We came to Westbury because of the years of great service our family and friends have received from them. We are the last of them to EVER get another vehicle from here. They have the worst customer service we've ever experienced. They… are not about making sure the customer is happy. Everything is to their convenience. They return phone calls at the end of the day so the problem continues to the following day. Normally, when you KNOW a customer is having a problem you would think the dealership and employees would like to rectify the problem. NO they let the problem linger for about a month. We are still not done nor satisfied with our purchase. At pickup, we were told they owed us a floor mat. Evidently, they must be manufacturing a new one because a month later, we still have not gotten a replacement. The truck was not properly detailed and compound was left on the car. NO new detail. They sold us and we paid for a factory backup camera but received aftermarket camera without telling us it was not going to be factory. The camera doesn't ever work correctly. Still waiting for this to be resolved. After the sale was made and they got their money, they no longer care about the customer. With all the cars we've bought and our family has bought, there is always a survey that comes out. Surprisingly, Westbury Ram has NOT sent us a survey. I guess they only want positive ratings back. They know that is NOT happening with us. We are still having issuing with the dealership and if they are not resolved REAL SOON you can all see them on News12. I will be contacting them to get the word out. This is absurd that it has to go this far. If you want a childish experience with lie after lie after lie this is your place!!!!! Dodge should be ashamed to have these [non-permissible content removed] represent them wish there was a no star optionupset_custom1 - Thank you for the opportunity to correct this situation. We appreciate the opportunity. Marie Cannata, General Sales Manager Westbury Jeep Chrysler Dodge RAM
Buying my first car
by nirvanies on 05/23/2015Bought a used Camry. I was very satisfied with the service, my sales rep was Luis Lall. he was very patient and answered all my questions which made the process much easier since it was my first car buying experience. I would definitely… recommend this dealership to friend and family. Keep up the good work.
Jeep Grand Cherokee
Jeep Renegade
Jeep Compass
Jeep Grand Cherokee WK
About our dealership
Cindy183610 - Thank you for taking the time to share your experience here at Westbury Jeep. We are glad that Ira Fischer was able to make your experience a pleasureable one. We will be sure to speak with our finance manager as well. Thank you for the opportunity!! Enjoy your new vehicle!! Best Regards, Keith Donnelly, General Manager Marie Cannata, General Sales Manager
by westburyjeep on 07/01/2015