Major World Chrysler Dodge Jeep Ram
Customer Reviews of Major World Chrysler Dodge Jeep Ram
Review type:
great experience
by lramos3 on 04/24/2015Neil the best sells person. He made my wife and I feel so comfortable dealing with our 1st brand new purchase.Best Jeep Dealer in Queens
by ajmartinez17 on 04/24/2015I am very pleased with the purchase of my new Jeep. I had previously gone to the Jeep in Bayside and by far my experience at Major World was much more professional and courteous. This was one of the quickest and helpful buys yet. Chris… was great and most of all patient in answering all of my questions. I would definitely recommend Major World Jeep to anyone in the Queens area.stress free shopping
by mralmonte on 03/19/2015I had been procrastinating of going to a car dealer to purchase a vehicle but thank God I went to this dealer because they made the experience so stress free. Shout out to Hugo Baldeon for his amazing customer service and for helping me… make my decision as smooth as possible.RP
by RPdurango on 03/10/2015Thank your Major World Dodge. I will recommend your dealership to everyone. The sales rep was so professional and curtious. He sais it like it is and no gimmicks behind it. No fake sales pitch. I literally went in and got my car within the… 2 hour period. Dodge Durango is the best.Very pleasant - Just one mistake.
by RMJ23 on 03/09/2015The reason why I didn't give a higher review because - The next morning my wife realized that the passenger seat was NOT POWER. I complained to the courtesy call center that asked if my experience went well. Then, I received another call… from Major regarding my complaint. Later that day I went to Major and spoke to both salesman. Salesman #1 apologized, and stated that Salesman #2 (the closer) made an error. I spoke to salesman #2 and he explained that he thought I had some other "feature package". I thought the vehicle I was purchasing had the whole enchilada? This was a big deal and I am not happy with this. It may seam small, but that is what they promised. Major! This is why errors occur! Your salesman need to be on the same page or don't have multiple salesman working on the same deal. That is bad for your business. They will need to make this up to me some how. I would have been completely satisfied with this transaction if it wasn't for this "Major" error... Yes, it was a pun.Hello, I am disappointed to hear about your recent experience at Major World CDJR. I understand your frustration and I will speak to my team to ensure this doesn't happen again. Please contact me at your convenience so we can figure out how to make your next visit with us perfect! Sincerely, Val val.deheljan@gmail.com
Excellent deal - great people to deal with
by Dave_tonk on 02/28/2015updated 03/06/2015Made a deal by phone - expected the usual car dealer BS when we actually sat down to sign - there was NO BS - they honored the deal entirely - why can't all car dealers be like that????The help
by Elsy21 on 02/20/2015updated 03/04/2015They help our family find the right car for us and they had a lot of cars to choose from and ill refer the dealership to friends and family.Positive review
by Mfds on 02/04/2015I just leased a Jeep from Major World CJDR. Patrick assisted me and provided excellent service. I went in for the cheap deal, and left with a bigger car at a lower price, the term I wanted and even slightly below my budget. MWCJDR beat… the competition. Thank you!Excellent work
by Keiriduran on 01/09/2015updated 01/16/2015It's my first having a car so I didn't know what to expect but everyone was really nice and helpful . Ruben help me with the car and I love it . I got a Nissan versa and I can't be happier with my purchase.Pretty good
by Giovan on 12/19/2014updated 01/02/2015I walked in on foot and I left on wheels. Also, this was the only deslership that took a chance on me. Now i can improve my credit.Jeep Grand Cherokee Limited 2014
by Jlaux1013 on 09/15/2014updated 09/27/2014I felt like my Salesman, Patrick was very knowledgeable and was truly trying to get me the best deal he could. I did not feel rushed or pressured into making a deal and he kept working with me until we both came to a deal that was good for… me. I felt more knowledgeable regarding financing and leasing cars and I am just very happy overall with my experience and especially with my new car. I will definitely be returning here when my lease is up to see what options I will have.Major Chrysler Jeep Dodge Town and country purchase
by Ralphcom on 08/01/2014Our salesman Mino was very knowledgeable about the cars we were looking at and was able to answer all of our questions about each of the cars and also regarding financing and leasing the vehicles. He really helped us decide what the best… decision was regarding our new car purchase.Ralph, we appreciate you taking the time to share your experience with us and are happy to hear that Mino able to meet your needs. At Major World Chrysler Dodge Jeep Ram, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Major CDJR Team
Jeep Review
by Morelg2 on 07/30/2014The hospitality, customer service and great prices were fantastic. Most importantly Jennifer was an absolute pleasure to deal with and she is a huge factor as to why I bought from this dealer.We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Jennifer was able to meet your needs. At Major World Chrysler Dodge Jeep Ram, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Major CDJR Team
GREAT SERVICES!
by KeithVanklein on 06/30/2014Major Chrysler Jeep Dodge was fantastic !!! Both Kenny and Jennifer defiantly an A++ in my book , I've bought new cars throughout the years and wish it was from them, I know who ill be going to when I get another car from. Jennifer i just… want to say i really appreciate everything as soon as i walked in your pleasant smile and how quickly you answered me questions was on point. Kenny thank you so much for assisting me with my dream car and helping me finalize my car. the both of you made me feel like you was more concern about me and not a sale and that made my day! Jennifer and Keith ! thanks soooo much I really loved your services and hope when that When i come back you will be there again !Your fantastic review was quite a refreshing read, Keith! Congratulations on your new car. I am sure you are continuing to enjoy it. I am happy that Jennifer and Kenny provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Major World Chrysler Dodge Jeep Ram. Please feel free to contact us if you have any questions on your new vehicle. Major CDJR Team
kwan ping wong
by kwanpingwong on 06/21/2014Excellent service, sales Rep was very knowledgeable. Especially Dolores R and Fabian S!! Thx to them i have my new Dodge Grand Caravan.Great service
by kevins2194 on 06/23/2014The negotiations on my 2014 jeep cherokee went perfect. I am very satisfied with the service that the salesman provided. I would highly recommend this dealership for friendly customer service and great prices.Congratulations on your new Grand Caravan. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Dolores and Fabian was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Major CDJR Team
Wors dealer I ever dealt with!
by dinamozg on 01/26/2010I love Jeep Wranglers and I came to this dealer to by my second Wrangler since 1997. I was thinking I would be buying fun car and got nothing but grief for 7 months after buying it. I wanted sport package with stick shift and they told me… they have a car for me but will have to get it from another dealer. I came back few days later to see the car and the car was basic package with smallest size rims and tires. They still tried to convince me that this was sport package. After long conversation they decided to change their story and told me that such a thing as sport does not even exist?!?!?!? Long story short we came to an agreement and I was told they will replace my rims and tires to version that comes in sport package. I was to come 2 days later with my newly acquired car for wheel replacements. When I walked in to their service department, no one had a clue who I was and they looked at me like I had three heads. After talking to my salesmen he told me how wheels are on back order and I was to wait until then. I finally got 4/5 wheels 4 months later. I drove like that without spare for another two months. I should also mention that if I did not keep on top of them every week, I would probably never get my wheels. Unfortunately this is not where story ends. I finally thought I got my car complete and will not have to deal with these characters any more as decided to use different dealer for servicing my vehicle. Two months after I had my wheel set complete and drove 2000 miles on them I was in for rude awakening. Plastic clear coat on all 5 tires was cracking all over the place. I finally called Jeep corporate and filled a complaint. They seemed to be very helpful and not happy with service I was provided with. They recommended me another dealer to correct my issue. PLEASE DO NOT MAKE SAME DUMB MISTAKE AS I DID. DO NOT BUY FROM THIS DEALER AS NOONE WILL WANT TO HELP YOU. I should have seen a lot of signs before signing a contract that they are full of it! My love for Wrangler blindsided me!!!They are [violative content deleted]
by lee1105 on 02/07/2009So I went to this dealership with the intention of pricing a 2009 Jeep Liberty. I had previoously priced the same car elsewhere and got a swet deal for around 18,000 b4 tax. So I walked in and a dealer name Matt showed me a 2008 Jeep Librty… real nice car and of course he told me about the rebates and employee pricing and blah blah .. we sat down and he came up with a price of 16,900 b4 taxes including my trade in and all th rebates and blah blah. So I basically jumped the gun and took the offer.. of course anyone would be very excited... so once it went to finacing the monthly payments came to 470 a month! for 72 months now if my math is correct that comes to 33,000+ .. he basicially tried to cheat me. and tried to charge me the sticker price and then some! .. If i took out a loan of 21000 it would cost under 350 ... so basicially im saying dont go here the dealer and mangers in the finacing guy is out to rob... then he tried to tell me that the care was very expensive.. how is it expensive when its 18000 after tax..... Dont go here.. i understand they are hungry and times are rough but jeez ppl arent stupid and then when we called back to protest the avoided the question all together ..... go elsewhere they are [violative content deleted]!The problem with the US auto industry is not the quality of the cars, it is the crooked dealers who bait and switch. Currently there are advertisments on Yahoo offering great deals on 2009 Jeeps (and other Chrysler cars). When I went to the Jeep 17 dealer in Paraamus, NJ, they told me that the advertised offers have many restrictions and were not realistic. The Jeep I wanted was a 2009 Liberty Limited 4X4 advertised for $22,787. I purchased a 2008 Liberty base 4X4 for $22,853. The offers of low interest financing was not available for the 72 month financing. I paid 8.49 APR. Now I know why people are not happy with US car dealers.
Terrible!!!
by leew2 on 11/03/2007Bait and switch!!!! Do not go there!!!!!! Ad in paper claimed one price, went there the same day and they said they had just sold the last one!!! Tried to sell us another more expensive one and demanded financing!!!!! Stay away--[violative… content deleted]!!!!!!! We walked out!!!!!!Arrogant and Disrespectful STAY AWAY!!!
by garden33 on 09/21/2013updated 04/28/2025Went into this place today and was moving along nicely with a very professional and courteous salesman. After reviewing many options and narrowing my search, I wanted to test drive a vehicle the salesman went to review some things with his… manager. The manager comes over and is looking to talk price. I didnt even test drive the vehicle yet, with a very arrogant attitude he asks how much I want to spend, I say $250-$300 on a lease he scoffs at me than tries to grandstand in front of other people. "Thats a $40,000 car !!! its at least $550 a month!!" so I thanked him politely and exited the showroom. Which turned out to be a heaven sent because I am the new owner of an Acura RDX I am paying only slightly higher than originally wanted but so much more satisfied
Ram ProMaster Cargo Van
Jeep Compass
Jeep Grand Cherokee
Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that we could make your car shopping experience so stress free. I'll be sure to pass along your compliments to Hugo as well. Thank you for your business and if you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon!
by majorcjd on 03/24/2015